Love both the medical and cosmetic side of this business! I've always had very acne prone,…read moresensitive, red skin and the Novel Skin Solutions side (upstairs) has an amazing team that has helped me manage my skincare routine for years. The chemical peels are chefs kiss and very relaxing. I feel so special with the goodie bags they send you off with after lol. They usually have samples so you don't have to spend a lot of $$ on products that might not work for you. Once you find the products that do work, it's easy to stop by the front desk and stock up when needed. Oh! And they have skin friendly makeup - found my holy grail foundation there and my skin loves it! I've also had a couple of scares with moles and spots on my body and the Center For Excellence side (downstairs) eased my nerves and took care of me. Mole removal was quick, minimal pain, and had wonderful results! I tried another dermatologist that accepted my insurance but I had a terrible experience (mole removal was painful and left a scar and she told me moles = diabetes which scares me), so now I will never go anywhere other than Center for Excellence/Novel Skincare Solutions. 10/10 recommend this company for all your skincare needs ESPECIALLY if you have anxiety!

I went to have my moles checked. They took off two moles, nearly zero pain and tiny scars. I'll be…read moregoing back

Very professional place of business. My significant other was seen for a spot on his hand. They…read moreimmediately got him in to have it removed. Appreciate your prompt response to his medical needs. Thank you

i called several times during office hours and never reached a person. Per their answering machine…read moreinstructions, I left all the information they requested. After no call-back in three days, I called and left another message. Still waiting on a reply two more days later. Given their lax response time, i would choose Dermatology Solutions only as a last resort.

Professional compassion, excellence in communication, customer service, patient care!read more

The consultation was amazing, informative and the customer service was great. I booked a treatment…read morefor $225. I have received a handful of HydraFacial's throughout the years and have always love the end results. This experience was not the same. The treatment felt rushed. and I did not have that hyrdated glow after the service. I expressed my concerns and was met with "the treatment you booked is an express facial and also what would you like us to do". Sadly disappointed.

Receptionist was very unaccommodating and didn't care that my 81 year old father, who had just two…read moreweeks prior, had aggressive cancerous growth removed. I called today to let them know that he has another growth and it is growing fast. She gave me a few dates, but they didn't work due to him being in dialysis on those days. She said since I declined those dates, the next appointment would not be until November. She had NO empathy or care in about my father who could be dead by November. So frustrating!!!!!

I'm wondering if I went to same clinic that the positive reviewers went to. The clerical staff was…read morefine. The clinic is nice and clean. After that, I have nothing positive to write. The PA who examined me spent at MOST fifteen seconds looking at my skin and started to walk out of the examining room. I had to stop him from leaving THREE times to look at problem areas he missed. Two were generally benign. The third was a red lump about the size of a pea in the middle of my forehead - very hard to miss! Turns out it was a basal cell carcinoma. So, I returned to get it removed and asked if I was going to have a dent in my head from the procedure. Dr. Smith was dismissive about the chances at best. There was no discussion of first trying less invasive techniques that I learned about much too late afterwards. I got the same PA to stitch me up and again I asked about winding up w/ a dent in my forehead and again the response was very dismissive. Meanwhile I had to listen to his political views throughout the stitching, which I thought was very inappropriate. Next, after the stitches were removed, I had to return to the clinic to have two stitches removed that they missed the first time. And, AGAIN I had to listen to the PA's political views. I asked about topical creams for removing actinic keratoses and the PA recommended imiquimod. He said I should get it at the front counter where they sell it for about $75. Now a lot of people would just shell out the money w/ no questions asked. But, I asked a few questions and found out that by using my insurance, I could get it from Walgreens for $7. I think DermaHealth's approach was a shady way to sell their own products. Lastly, I now have a dent about the size of a quarter in the middle of my forehead that I will have the rest of my life. I understand that it beats dying from basal cell carcinoma. But the chances of that happening are miniscule and there are less invasive ways to try first.

I'm not one to leave bad reviews on anything, but the professionalism here is NONEXISTENT. They…read morecanceled my appointment TWICE and when I rescheduled it the first time they even made sure my number was correct so I could receive alerts. Did they alert me that my second appointment was canceled? NO. They instead lied saying they left voicemails when I had nothing. I literally received a confirmation message this morning. Keep in mind I drive 1 1/2 hours to get here and it just has been a waste of time.

The dermatologist is brusque, impatient and does not listen to patient concerns or questions. The…read morestaff are equally unhelpful.

I had been thinking of getting a mommy makeover since I had my last baby 20 years ago! I did my…read moreresearch, spoke with some nurse friends and decided on Dr. Fleming at Kadlec. I totally made the right choice. He has a bit of a dry sense of humour but he is absolutely skilled at what he does. He even gave me his cell number to call directly if I had any concerns after my surgery.

Dermatologist Visit …read more.. Red Flags Do Not Waste your time with these people A Complete Circus Show. 0 stars. Quite lower if it was an available choice. Extremely unprofessional by a medical professional and medical team avoid this place. As soon as you walk-in, you realize you're not at a dermatologist office.. but at zoo full of narcissistic people that work there and so-called professionals that are very unprofessional.. Problems from the start at check-in. With no computer check in, valid birthday check or id request So after waiting about 30-40 minutes in the lobby from my appointment time. A very abrasive and rude intake person came out to get me took me back. As I was covering my issues with her.. she acted like she didn't want to be there. When I commented about how abrasive she actually was acting.. she snickered like she didn't wanna give a ___ and didn't really want to be working there. She went out, returned with Christina Rodriguez.. about ten mins later.. I'm sure after they had their little chat pow wow time together.. Both returned with rude very abrupt attitudes. Medical professionals.. yeah right.. joke! They were both giving off major sandpaper vibes and a very high lack of care and professionalism at this point.. Christina, especially with the -I don't really care about this patient demeanor... The questions she asked were like: Super snappy Are you around mosquitoes!!? Do you work outside!!!? Are you around bugs!!!!!? Ok fine, I could see how those might be valid questions.. But then she says and I quote, "Do you live in a tent?" This is a professional question asking me if I live in a tent?? My answer was: No ..I don't live in a tent. She will then sit I hear a little stool while the intake person is again behind. The computer .. Then ask, what medications you are on? Those are right on their computer screen in the room any medical office has that information.. Their pre-check intake person brought my medications up on the computer screen as well as saw them on my phone when I showed her. When I pointed that out, Christina Rodriguez said,.. "You can't even answer the question of what medications you are on!!??" Well, maybe if you two would've reviewed my notes out in the hall that the intake person was supposed to tell you.. instead of worrying about me asking why she was so abrasive you might know that.. Not to mention.. Like ...oh ok really??.. You can't even get up off your own unprofessional butt to look at the computer screen 2 feet away!!?? To read them!!?? All this happens while the intake person just stands there behind the computer and has it in front of her face on the screen ..She then finally verbally rattles off 1 ointment and 1cream in their drug names.. Was that so difficult?? My lord... ~By the way, some people are not in the medical profession or a pharmacist. Certain medicines are hard to pronounce correctly in their generic names for your average person that's not in the medical or pharmaceutical field.. They have all that information right in front of their faces on their computer at their fingertips. But intake is staring at the computer acting like they are working in a car wash. Christina Rodriguez is sitting on her a** like she's too entitled to get up and walk 2 feet to look at the computer screen. Christina Rodriguez nurse Dermatologist ummm lets review 1. Too lazy and entitled to walk 2 feet from her stool. Won't bother to review the information that is clearly available to her after she talked to the intake person before she entered and after she enters the room.. 2.She will just sit down in front of you asking questions like: Do you live in a tent? Cmon that's not a professional question.. just rude. At one point.. Christina Rodriguez says, --this is the icing on the cake! The real juice here.. She had the nerve to say to my face mind you.. "You Look Like You Live in a Tent" --at which point I said... THANK YOUUUUUU!!!!! Right back to her face and called her out for it.. after I had already said I didn't live in a tent.. 2. Christina Rodriguez absolutely knew what she said was extremely unprofessional and belittling.. Clearly she displays narcissist personality markers along the way to put her own patients down that are there seeking help.. 3. She absolutely knew what she was going to say before she even said it. As she brought up tent before that and I already stated.. No I don't live in a tent. When she said you look like you live in a tent!! ..She didn't expect to be called out. Once called out like any narcissist will do.. she tried to gaslight and say she said .."So you don't live in a tent? like she was trying to check off boxes when it clearly was a very unprofessional second dig on her part. Will gladly get another referral as his place is an absolute joke brimming with narcissistic entitlement attitude and unprofessionalism

My original review was a 3-star review, which I completed while sitting in the waiting room. It…read morereflected my honest experience as a patient. After my appointment with Jessica--who has always been fantastic--I opened the door of the exam room and the owner was standing there blocking my way, she said flatly and rudely "thanks for leaving us a 3 star review" I was taken back because it was not only rude and unprofessional but I didn't expect to be ambushed while at the dr's. Jessica rushed from the room, and the owner closed the door behind her as she walked in blocking me from leaving the room and began criticizing me for leaving it. Throughout the conversation (wasn't much of a conversation as she wouldn't allow me to speak and she blocked me from leaving the room)I felt I was not given an opportunity to explain my perspective, as she repeatedly spoke over me whenever I tried to respond. She explained how much she and her staff do for their patients, including caring for cancer patients, and said that I didn't know everything they do throughout the day. I appreciate and respect the work healthcare providers do, and I have no doubt they help many people. However, none of that changes my personal experience as a patient. My original review acknowledged that I received good care while also pointing out a recurring issue with wait times. In my five visits, I was seen approximately 15-30 minutes after my scheduled appointment every time. I understand that delays happen and that doctors sometimes need to spend extra time with patients. My point was simply that patients' time is valuable as well, and consistent delays are worth mentioning in an honest review. When I told the owner that, because of our interaction, I would not be returning to the practice, her response was simply, "Good." Jessica continues to be an excellent provider. She is knowledgeable, personable, and has always treated me with kindness and professionalism. Unfortunately, my interaction with the owner overshadowed those positive experiences. I believe patients should be able to leave respectful, honest feedback--both positive and constructive--without feeling confronted or made to feel guilty for sharing their experience. For reference, here is my original review: "I've received great care from the staff when I've been seen. However, in my five visits, I have been called back approximately 15-30 minutes after my scheduled appointment every time. I understand that patients can run late and that providers need to spend the necessary time with each patient to provide quality care. Perhaps scheduling could be adjusted to help reduce these consistent delays, because patients' time is valuable as well."

I appreciate my dermatologist Jessica Meridith, she's the best, she is informative, insightful and…read morehonest, she listens and gives positive feedback. Thanks, Jessica!

Dr. Stacie Lamier REALLY cares about her patients! She located a difficult cancer spot on my nose…read more Twice. I have had eczema On my ear for 2 years and she prescribed something that worked. It was gone in 4 days. I had tried EVERYTHING! She and her staff are always friendly and the billing is very organized. I always feel comfortable at their office! If you are interested in a great dermatologist with a great bedside manner I would highly recommend her!

From the owner: Since 2000 Stacey Lemire, PA-C has been providing high quality dermatology services in the…read moreTricities and surrounding areas to patients of all ages. At True Dermatology we offer a wide array of medical procedures including skin cancer screening and treatment, mole evaluation and melanoma detection, general dermatology, therapy for acne and eczema, wart removal and more. And of course Stacey is one of the leading injectors in administering Botox and dermal fillers. Stacey is committed to helping her patients keep their skin healthy and beautiful for years to come.

The actual procedure was fine. There were two problems I did have. I had something removed from…read morebelow my left eye. I asked if it was going to be covered by my insurance. The doctor said "yes". A couple weeks later i get a bill for $618. I wouldn't have had it removed, as it was no big deal if I would have been told the truth about the insurance not covering it. Last month I sent in $300, then this month I sent the balance of $318. Today, I get mail stating if they don't have payment in full, they will take me to collections. Guess what? You screwed up twice now, and will not get my business next time I'm in need of a dermatologist. Treat your customers with respect, you keep them as customers.

Dr Hopp and all his associates are A-1. A very unique group of excellent talent. I'm an extremely…read morecomplex case with multiple issues. All the staff I deal with are great, but Dr. Hopp has gone above and beyond to help me in so many ways. I could not be more appreciative and pleased with my care. Thank you all...

Dr Peck was great to work with. Listened to questions and explained procedures without using 5…read moresyllable words. Staff very friendly and appointments were on time.

If you are going to the dermatologist for skin cancer prevention, be aware, follow your gut…read moreinstincts and don't see Kellie Duarte, PA. My Mom, who has dementia, went in for a yearly skin exam. She is new to the area and we picked the clinic based on its positive reviews. Kellie Duarte, PA, performed the skin exam and sent my mom home with instructions to call if the spots she froze changed. When we tried to make another apt., Kellie was adamant that my mom shouldn't come back for 1 year. My mom has a history of melanoma and therefore should be monitored every 6 months at the very least. The fact that Kellie was relying on a cognitively impaired patient to report changes and not follow her closely, even with my mom's extensive history of cancer and melanoma was extremely negligent. I took my Mom to another dermatologist because I was concerned about the spot on her cheek that could be seen on my Mom's clinic profile pic but was never documented by Kellie. The spot on my Mom's face was biopsied and it turned out to be melanoma. I'm glad I followed my instincts and got a second opinion.