everal months ago, we started a journey to get my daughter some real assistance in some of her…read morestruggles. We spent significant resources interviewing therapists to find a perfect fit for her. We thought we had when we narrowed down to her provider with Great Lakes. Despite miscommunications, overcharges, and conflicts in her personal life - we were flexible and understanding. We understand that everyone has their own issues and try to be as empathetic as we can be. I get that everyone starts out immature and needs room to grow. I certainly did when I began my career. A line was crossed when we were charged for missing two appointments that she chose to cancel. She cited reasons like finding out bad news in her personal life to justify wanting mandate in-person visits last minute instead of televisits, deeming it a "missed" appointment when we wouldn't comply. When I confronted the issue, more excuses were made. She then decided she would fix the issue, but she will be closing my daughter's file. Between all of that and recommending I take her to the emergency room but refusing to provide the psychiatrist any notes because of "company policy," it's probably for the best. Unfortunately, that will not prevent my kid from feeling abandoned and devastated. She was treated like just another paycheck by that therapist. The joke is on her though. She's an intelligent, vibrant, creative, AMAZING little girl. Anyone who has the honor of being part of her life should count themselves lucky.

You can expect top care and compassion with Nathan. He is a wonderful and patient counselor, works…read moreto listen and challenge you to talk about things. He even gives helpful assignments to work on between sessions. Many little tidbits of advice he has given in counseling are used in daily life for healthier relationships, boundaries, and communication. Highly recommend! They also take insurance which is very beneficial.

Brought my daughter in, after the first appointment the therapist compared her to a broken car. She…read moresaid, "if your car was in the ditch, would you try to push it out or call the tow truck? Your daughter is like the car and the tow truck is pharmaceuticals to help her out of the ditch." I call this malpractice and have been disturbed since. How many other pts were compared to as broken cars to fill them w drugs after sharing trauma? Gross!

I have been seeing Jason for about a year now. Working though past trauma with EMDR has helped me…read moreimmensely. Jason is very compassionate and willing to take on extra work hours in order to help out anyone in need. He's easy to speak with and can hold a light hearted conversation as well as listen to deep traumas with ease. Jason is knowledgeable in regards to trauma in the work force (social work, EMS, etc...), which makes speaking about what I see/ hear during work appear more "normal", in a way that I can figure out how to continue doing the work I do to help others. Jason is now staffed with multiple other clinicians who will eventually be open to receiving new clients under his supervision.

I have had a great experience here, I have seen the PA for about 3 years now. She is so caring and…read morecompassionate. She is incredibly educated and careful about the medications she prescribes. Love this place (:

I am a previous patient. I went there for about a year. I absolutely LOVED the psychiatrist and PA…read morethat I saw at GLBH, however, their receptionists are HORRIBLE. Not only were they rude and not understanding, but they threatened to remove me as a client if I had to reschedule my appt. after having done so a couple times, even though up until I left, I hadn't had ONE no call-no show. I always called ahead of time and re-scheduled. I was working as a nanny at the time, and I'm sure many mothers understand that things come up, and appointments have to be rescheduled, but this office was not understanding about it at all. The final straw for me was when I missed an appointment (which I completely forgot about under the circumstances) because my grandma had a STROKE. She was 3 hours away from me in the hospital under observation and so of course, I decided to drive to her and make sure she was going to be okay. During my drive, I received a call from the receptionist at GLBH saying I had missed my appointment and through TEARS, I explained why I had forgotten and why I missed the appointment. The receptionist showed NO sympathy whatsoever and decided to go ahead and change me the $50 no-call no-show fee, despite the devastating circumstances. I was completely distraught that I was being charged when the situation was completely out of my control. I asked if it could be waved because I had never had a no-call no-show, but they refused. I decided to leave their practice and find a more understanding and courteous environment to meet my health needs. I refused to pay the $50 fee and now they have increased it because I have not paid it. My credit is terrible, I plan on letting it go to collections because it is complete crap that I would have to pay it to begin with considering what I was going through at the time. I highly suggest finding another office for your mental health needs. I now go to Forest View and they have been much more understanding; do not complain about missed/rescheduled appointments and have always understood when something detrimental comes up.

I highly recommend Lifeologie Counseling. Their therapists are empathetic, trained, and cater your…read moretreatment to your own goals.

The front desk lady Kathy is amazing, my therapist is amazing, I often bring my bearded dragon in…read moreand Kathy gives him raspberries almost every time I go in. He loves her. My therapist is very professional but also can have empathy and be understanding just as any human should be. I highly recommend this place.