As I was backing out of my garage I pressed the remote control which activated the door to begin closing, my car impacted with the bottom panel and damaged the car as well. This happened on a Sunday evening, with the help of a neighbor we were able they the door closed. Monday morning at 8:30a I Called Mesilla Valley Door they took my info, dispatched a tech and set an appointment for 12p. The tech (Steve) arrived early and was able to do the repair using the existing parts disassemble and reassemble (what we had created) in a very reasonable timeline. Once completed he was very thorough and explained some possible scenarios that I could correct if they ever surfaced. The response, the repair and price overall was excellent. Many thanks to Steve's professionalism and knowledge! read more

Had a new door and opener installed about 6 months ago replacing a damaged door and an old opener. Done quickly in a short window of time after the door arrived from the manufacturer. After about 4 months, I called to have them come back and fine tune the spring on the door that was squeaking a bit from having settled in from being fresh out of the box. Service technician showed up as scheduled and made a couple of adjustments to the tension on the spring and it quieted down. Very pleased with my experience and door/opener cost. read more

I am very sorry for any one who does business with them. A little over a month ago i had a so called tech fix the spring. It happened again Saturday may 31st. So much for an emergency as not one person answered my calls or texts Lesson well learned but I would not do anything with this company as it is false advertising. read more

What a disappointment! After calling and getting a quote and setting an appointment they showed up more than two hours late without one of the 3 springs that needed to be replaced. Said they would call with time updates, did not. Very poor communication, lack of professionalism, failure to honor their quote, did not perform the services that they were contracted to do. Charged more than quoted and did not provide an itemized bill, but "it is coming". Will not recommend or use again. read more

Upfront pricing , dependable arrival time and the guy was able to get me a deal on a universal fitting weatherstripping which is awesome. The garage door looks great with the new strip and will keep the critters out! Highly recommend! read more

Mesilla Valley Door has several crews working in the Las Cruces area, while the number one national door service competitor operates out of El Paso. I had two service calls at my home and both times the workers were here on time and competently achieved their tasks. Their prices reflect pride in their work, but I would call them competitive. read more

A few days ago as I backed out of the garage too quickly my roof rack caught the bottom edge of the sectional garage door, bowing the section and knocking it out of the tracks. I did a google search for Garage Door Repair 'near me' and Mesilla Valley Door came up pretty quickly. I gave them a call. It was very easy to schedual an appointment within a few days. Billy arrived exactly when expected. He was very friendly, professional, and reassuring. He assessed the situation quickly and in just a few minutes was able to repair the damage I had done and set the door back in it's tracks. He was able to assure me that the damaged panel could be replaced if that was what I wanted to do, and he quoted me an approximate cost, but he also pointed out that the 'damage' was actually minor and cosmetic, and that there was really no need to replace the panel. I mention this because I had fully expected that I would have to replace that section of door, and he did not take advantage of that at all. The whole visit was well under an hour and I spent a small fraction of what I was fearing it would cost..under a $140! Not only that but Billy also lubricated all THREE garage door wheels and hinges, and checked them to be sure they were all opening and closing smoothly. He recommended that I do this twice a year and what type of lubricant to use. 5 stars for great initial communication, very kind and professional in-person service, a job well done, honestly, and a great price. I have already had the opportunity to recommend Mesilla Valley Door to a friend and am sure I will do so again in future. Many thanks. read more

Mesilla Valley Door - The bottom panel of this door was bowed and the edges were out of the track. Looks great now and works perfectly! - Garage Door Services Near Me - Las Cruces, New Mexico

I waited 7 months for one 3,000 dollar door. When it was finally installed the weather stripping was done so poorly that there were large gaps that had to be caulked shut. This may or may not last, I doubt it. Also they installed weather stripping with black dry wall screws .The screws stick put like a sore thumb. I called them again but they have not responded.I guess they don't know about painting the heads of the screws before installation. Sloppy work. read more

This company is amazing. They came out same day earlier than expected. I was not home but they got to work on it anyway. They did most of the work my garage door needed to get it back in working order. It still needed more work do to missing parts. They came back the next day and finished the repairs. I never met with anyone only talked over the phone with their friendly support staff and they gave the options to pay over phone or email the invoice and pay online. Quick and easy. Very fair pricing and worth every penny for how quickly and efficiently they handle their business. read more

Extremely fair prices. Fast service. Professional employees. I am very happy and impressed with the work that they did. Highly recommended. They did a spring conversion for me on my garage door. read more

Mesilla Valley Door fixed my garage door. They came over the day I called. The two gentlemen who fixed my door were polite and explained the job. Completed in about 15 minutes and left me $130 bucks lighter. The spring broke and was replaced. I had to call them back because my door was not working normal. Come to find out the wires to the bottom door sensor came loose. read more

Even though what needed fixing actually took a total of one minute if that and he could have just took his money and left; he looked over my garage door and shared about parts to keep lubricated. He also sprayed a few places needing some lubrication. He also programmed my car to open the garage door. So even though the original problem was slight, I still got my money worth of help. read more

Great service, competitive pricing and prompt installation. Everything works great 6 months later. Highly recommended