I would recommend Barlow plumbing anytime. They have been my plumbing company for quite a long time…read moreand are always able to work something out with my schedule, and accomodate a great practical solution. They recently installed a new hot water heater system and mount in the time frame I needed, which was a under a tight time line. Thanks to them for being great tradespeople!!

These guys showed up to repair a hot water tank. Not only was "Ed" incredibly rude, he left water…read moreon the floor under the tank, he tossed wet packaging inside a tub of tools/supplies I had sitting there, instead of actually taking it with him or asking where the trash is, AND he screwed up our hot water tank and it wouldnt work at all after he left! Guy did a complete half assed job and I had to hire another plumber to fix his screw ups. DONT WASTE YOUR TIME OR MONEY WITH THESE PEOPLE!!

I have to put this on here. If you need septic pumping, definitely use Brian's Septic. He is…read morefantastic! He spent hours locating our septic system. THEN it turned out that a fence had been built directly on top of it. He and his helper dug that out. Then he cleared sludge that had been there for 30 years. When he was done, he did not charge any extra than the original quote even though he encountered all these problems. He did an excellent job at an excellent price! Brian's Septic Pumping, (828)458-4125.

Knowledgeable and easy to deal with! Price was great! Have great service and is flexible!read more

Good, obviously central not Asheville based, scheduling. Dispatched friendly, but totally…read moreinexperienced technician that did not identify the root cause of leak. Suggested replacement of entire outside line. Quote was outrageously high. Never will contact again.

Don't use theses guys. Hand a confirmed appointment and they never show up. Im still without water.read more

Just had Jimmy here from Coopers Plumbing. I had several small things to take care of and he took…read morecare of them efficiently and professionally. I highly recommend him and them!

$630 to replace a pressure relief valve in 15 minutes is a complete money grab, and as an…read moreexperienced plumber, he knows this too. Unfortunately, I showed obvious desperation to get a water pressure issue fixed and this consciously factored into the calculation for the repair cost. He was responsive early on and after hours to one email, but the reality is that he took advantage of the situation and I worry that he is doing the same to all of his customers. For this reason, I would recommend always getting a second quote, ask for itemized costs, and run his quote by a trusted family member or friend to get a independent opinion of the price. The cost of the PRV is $250 max so that means labor was billed at $380. Assuming 45 total minutes from when he arrived, time to go buy the PRV, and complete the install, means his labor rate is at least $500/hour. This wasn't an after-hours repair either, it was at 10am on a Wednesday and 14 days after I made the appointment. Don't tell me it was in a hard spot to access either because we both know it wasn't that tough plus it took only 15 minutes to replace. The part that bothered me most is that he could not tell me the cost of the PRV (that he bought 25 minutes before) because he "just charges it with his credit card so he doesn't know." That is a remarkably shady and outright awful response and that answer alone should make him ashamed of his own business conduct. He could have very easily checked his credit card account, sent it to me later or just knew the cost off the top of his head because he replaces these exact valves all of the time and 100% knows how much it cost. In fact, it is the same exact model PRV that was installed with my house 9 years ago so it is almost impossible that he does not know the cost of it after replacing over 100+ of these in his 25 year career. It's clear he didn't want to tell me because I would end up calculating the labor costs and realize that he overcharged me for the repair. Even if there is a good reason for his response, then he had the opportunity to explain this to me when he was here, but he did not. Sure, I could have rejected his quote, asked more questions about the price or called other plumbers, but the reality is that the situation was stressful for me and I made the mistake of blindly accepting his quote. However, this situation cannot be disputed as a prime example of someone who took advantage of a customer's anxiety for their own personal gain. For a company that prides themselves in honest prices and service with integrity, I experienced the exact opposite of these values which is very difficult for me to grasp as a customer. As someone who donates to charities, I can only hope that he uses the roughly $250 upcharge by donating it to one of the charities he lists on his website. The use of flat rate pricing is commonly very consumer friendly, however it can be used to deceive customers into believing that they are getting the better end of the deal when in reality, they end up paying more in the end without ever knowing it vs. T&M (but feeling like they got a good deal). The research and statistics are there to support this and he has made the decision to knowingly use this tactic for his own personal benefit. Flat rate should be used as an amount not to exceed and can be overridden by T&M if it turns out to be less than the flat rate after the repair is finished. That is what countless other companies do with their pricing. Instead, you knowingly inflate the flat rate to give the impression that you are acting in the best interest of the customer but actually squeezing more money out of them. In the end, you charged me $500/hour for labor. Flat rate or not, do you really believe this is a fair way to price your services? Does honesty include charging $380 for a 15 min repair? The hourly rate is probably much higher because the cost of the PRV was likely 30% lower because of the bulk pricing discounts through his distributor. So $600/hour? Two stars because his wife was nice on the phone and returned my inquiry quickly.

We had an issue with our septic lines that had been dug through and Jeff with Motivation Septic had…read morebeen highly recommended to us. After working with him and his team we saw why! Integral in their work and their word. We were originally quoted by another company an outrageous solution w/ an equally outrageous price tag. Jeff was able to easily remedy the issue! 10/10 recommend

Zac was highly recommended by our HVAC provider and he did not disappoint; in fact he was the best…read moreplumber we've ever had! He was knowledgeable, professional and courteous... not only that, but he was also a good communicator and reasonably priced! I would recommend him without reservation to anyone needing a reputable plumber.

Excellent service, the technicians were very knowledgeable and polite. Will call back anytime I…read morehave plumbing needs.

really great company and I'm kind of surprised that they are not more well-known. These guys were…read moreincredibly friendly and put in a pretty complicated full house water filtration system for me. They even threw in a few extras that to monitor the system, which was pretty awesome for no extra charge. These guys are definitely talented. Showed up on time, and did a great job. I would highly recommend them.

C&C team just finished a good size grading and septic project. So far very happy with the work!read more

Our original system was installed 10 yrs ago and no complaints. We needed it looked at this month…read morebecause when it was pumped the company that pumped told us there was an issue and it needed to be looked at to diagnosis the issue of no water leaving the tank. I called and spoke to the owner twice and even sent a contact request online explaining the issue and he would not set me up an appointment. Initial answer was....."call the county" and I didn't need the county because it was not a failed system.I was not blaming him just needed to know how to fix the system. I was not important enough as a repair and got the cold shoulder. I called another company on Monday, they sent someone on Tuesday who diagnosed the issue which was a crushed pipe and we fixed it. No help whatsoever from this company.