These guys showed up to repair a hot water tank. Not only was "Ed" incredibly rude, he left water on the floor under the tank, he tossed wet packaging inside a tub of tools/supplies I had sitting there, instead of actually taking it with him or asking where the trash is, AND he screwed up our hot water tank and it wouldnt work at all after he left! Guy did a complete half assed job and I had to hire another plumber to fix his screw ups. DONT WASTE YOUR TIME OR MONEY WITH THESE PEOPLE!! read more

These guys get it done. I've had them repair and replace water heaters and leaks over the past 5 years and can't say enough good things about them! read more

These guys are amazing. I've used them several times. Mr. Barlow is a funny guy. The first time I called, he told me how to fix something myself because it was simple and he wanted to save me the money. So, I did just like he said and saved a few hundred bucks. Well, my water heater shorted and needed to be replaced and so I called him back and he remembered me! He asked me about the old problem and I let him know the sink was no longer leaking. He came out to my home to look at the water heater the same day and had me up in running with new hot water within 48 hours of when I called him. I'm not trying to brag on them too much, but this is the prettiest plumbing job I've ever seen and with the copper pipes he put in, this should last forever! read more

Barlow Plumbing Service - New water heater - Water Heater Installation/Repair Near Me - Swannanoa, North Carolina

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Hire these people if you require a plumber. In an age largely dedicated to the "take the money and run mentality" Lyn, the owner of Barlow Plumbing Service, really didn't want to do that. Nearly three years ago we hired this company to install a hot water heater for our home in N. Asheville. They did exactly that. It worked properly until the day it didn't. We called them and they were kind enough to report to the house that very day. We were so grateful because we noted the "no hot water problem" on Saturday so by Monday, a shower was looking mighty good. The plumber noted that both the thermostats and the heating elements in the hot water heater tested fine. The unit had power. In further investigating of our issue, Ed asked my husband to turn off the breaker going to the hot water heater. In a few moments, Gary reported he'd flipped the breaker to the off position. It was then that we knew there was something else going on. Steve and Ed, from Barlow went to the breaker panel and attempted to throw the breaker again. No dice. Power still going to the unit. Time for discussion with Lyn, Barlow's owner, who says he thinks we need to have an electrician evaluate the panel and we see our shower begin to fade into the ether. Lyn strongly feels that the problem is not the hot water heater but the electricity to the hot water heater. I mention that the panel aside, the unit is getting power and if both the thermostats and the heating elements are working I would think that if there really is not a problem with the unit I fail to understand why we don't have hot water. Lyn , again, fails to take our money truly believing that after charging us for two heating units and two thermostats (not a bargain to be sure) we will still have the same problem. Blessedly, our electrician arrives that afternoon to find a very serious problem with the breaker to the water heater melted the size of two quarters. The power, though going to the heater, was also affected hence the power to the unit -but compromised power- resulting in the hot water heater not making hot water. The electrician fixed our panel and immediately, not even requiring another press to the reset button on the hot water heater, the unit started right up and in an hour we had hot water and blessedly...A shower. Lyn could have taken the money and run. He truly felt that our lack of hot water had nothing to do with the heater and took his time on what I am sure was a busy Monday morning to explain all this to my husband and me. This is a unique and rare business in these days and times. Ernest desire to do a good job, honest business practices and customer centric customer service dedicated to really solving the problem. Lyn 's steadfastness, the skill and experience of Ed and Steve likely not only saved the water heater but also our home's safety. Call these folks. We recommend them without reservation. Thank you all sincerely. Patti and Gary Wiles read more

I had a mess at my house due to a water heater leak. Flooded my pantry and water underneath my new flooring! It was going to be 10 days without hot water! I talked to Lynn Barlow, owner, and so glad I did!! It was one day later when his team showed up with the water heater and installed it!! They worked beyond their regular hours on a Friday to get it done. They did a great job!!! Barlow Plumbing recently came out and repaired a water leak for my aging mother. They were quick to get the job done but their kindness towards my mom and their professionalism was very much appreciated!! I will always call Barlow for all of my plumbing repairs!! Lynn Barlow is an excellent owner that goes above & beyond to ensure customer satisfaction. Call him! You'll be glad you did!! read more

Service was on-time, they did a great job, person that came out was friendly, explained the situation, and worked hard until all was fixed. I recommend Barlow! read more

The local company in Asheville was the worst to deal with. The cranky old man who answers the phone is rude and there work is half ass. Do not use them! read more

Had a pipe fail in the wall between the master bath and the master bedroom. Called Barlow and they had someone there within an hour or so. Installed a new valve and replaced the failed copper with PEX. Also had them install a new sink faucet. I was pleased with the professionalism and the quality of work. Price was about average for the area, not cheap but not unreasonable. I'll certainly call them again if I have other problems in the future. read more

I had a leaky faucet. It was under warranty from manufacturer. Barlow put the new one in but left wrench chatter marks all over bronzed finish. Showed the techs the damage. They basically said it was not their problem and got in the truck and ran away. The owner called and is trying to fix this problem. read more

Called Barlow Plumbing based on reviews. Great service! Prompt call back, arrived on time, friendly and professional. Definitely recommend!

We had a poor experience with American Home Shield coverage for a rental we own. Barlow plumbing was assigned the job and could not clear our sewer drain. It turns out they could have done a better job and I wrote a derogatory review. I was mainly critical of AHS for the poor service but Barlow got smeared with that review also. Well, Mr Barlow called me within minutes of posting the review and did everything he could to correct the situation. He actually sent me money to pay for part of the plumbing service I had to rapidly hire when AHS ignored our requests for additional work. After our conversation, I wished I had called Barlow first, they would have tried hard to address the problem. Going through AHS to get that service was not a real option. In the future, I would call the company I am disappointed with. That is the lesson I learned and I would encourage anyone else to do that also. I would not hesitate to call Barlow should I have another plumbing issue. They are a good responsible local company and I am impressed with the responsiveness of the Owner. read more

Barlow Plumbing Service is a trustworthy & knowledgeable company. They care about their customers. Andrew was very professional & knowledgeable. He went above & beyond to resolve our plumbing issues. He cleaned up any mess that occured while he was working. It's nice to have a plumbing company you can trust & rely on to take care of your plumbing needs. I would recommend Barlow Plumbing Service to anyone in need of a plumber. The owners care about their customers & the quality of their work shows it. read more

We were assigned Barlow Plumbing to repair a hot water heater that was under warranty with American Home Shield. They came to diagnose, and then replace the hot water heater in a very timely manner. We appreciate the hassle-free experience with them. I would certainly consider calling them again for plumbing repairs in the future. read more

We recently had our hot water system replaced by Barlow plumbing. If I could give them ten, I would do so. We knew every step of the way where they were in the process. Before wasting time and money, they took the initiative to research the part that needed replacing. They were professional, polite, and just plain awesome during the entire process. Without reservation, I highly recommend them. read more

Very friendly. Excellent job for a fair price. Excellent communication with several updates on arrival time. Will use again and highly recommend! read more

Want to give a shout out to Lynn Barlow for his exceptional service and professionalism. We had a small leak in our bathroom ceiling downstairs.The leak made a small mark in the acoustical tile on the ceiling, and this was a recurring incident. Every time the plumber came out, everything above the tile was bone dry and yet in a few days there would be another water mark. Mr Barlow has been determined to find the source of the leak and has checked and capped every possible connection and has come out more than several times to solve the problem. So far we have a clean acoustical tile with no leaks and we thank Mr Barlow for his perseverance and assurance that he is available to us should there be any further issues. What a gentleman and a total pro! Robert and Karen read more

I had Barlow do some pipe replacement and filter ( which I provided) installation, and it was done correctly as far as we can tell, BUT they take their sweet time on site and charged $5000 for one day of work and minimal parts. Be ready to pay an arm and a leg, and maybe a kidney. I will never use them again! It felt predatory. read more

We were very impressed by Barlow plumbing and would definitely recommend them. We have had Len and his team out on two different occasions for two different issues and they were courteous, on time and explained everything as they were doing it. I would highly recommend them for all your plumbing needs. read more

I called all 3 of their phone numbers yesterday and they are all out of service. They may be closed or temporarily closed right now.

We had no hot water on a Saturday morning; since Barlow plumbing had installed our hot water tank I called Lynn Barlow. I should mention they did a great job with the installation. He came to our house within an hour and resolved the problem! Lynn was friendly and knew how to resolve the problem immediately. We owe Barlow plumbing a huge thank you for the great service on a Saturday morning. read more

My family was out of hot water for 12 days while the original company assigned to us by American Home Shield was giving us the run around. Once we switched to Barlow's, they had us fixed up in 2 days flat with AMAZING customer service. They are hardworking, honest, and just a great local company. I could write an essay on how amazing they are, but if you need plumbing work, give them a call. Absolutely A++++! Cannot say enough good things. Additionally, I suggest if you have American Home Shield's home warranty, request Barlow's plumbing initially because they may otherwise assign you to another company that is less on the honest and punctual side. read more

Barlow Plumbing recently came to my rescue! I had called about a constantly running toilet, and they discovered a faulty valve in my main waterline and a leaking water heater in my attic that had already damaged the ceiling in my guest bathroom. Now I have a new tankless water heater and no leaks anywhere. I was very impressed with the professionalism and courtesy of the Barlow team and really appreciated how quickly they assessed the problem and completed a big, unexpected job. I am happy to recommend Barlow Plumbing. Marsha Allen Swannanoa read more

How often do you write a review of your plumber? Well, this is as good as it gets. We have been customers of Barlow for over 5 years and every time we call, they are friendly, professional, and reasonable. Len goes out of his way to save you money. He replaced our water heater a few years ago the same day I called him for a very fair price! Now that's service...if you are new to the area or have been here forever call Barlow Plumbing anytime you need plumbing services and you will be relieved that you are in good hands-:) read more

Top notch plumbing services. They did an excellent job on a major update of our 1960's showered. Mr Barlow is direct, realistic and honest

Two years later still paying another plumbing company to fix their mistakes. Experienced one competent plumber (Michael) and the other was into taking short cuts. Same plumber over-reported hours on the job. Our home is under a home warranty coverage, Barlow is competent in one way, at finding ways to charge customer for non-covered work. Owner can be difficult to work with. read more

We have been Barlow Plumbing customers for more than four years. It is a locally owned family business. We have found them to be professional, courteous and honest. Their plumbers have great work ethics and make sure the job is done right the first time. When you call you talk directly to the owner Lynn Barlow which is reassuring. The owners business philosophy is 100% customer satisfaction. Their prices represent a good value and their work has exceed our expectation every time. I won't consider calling anyone else. read more

Husband and i both elderly and sick. Both kitchen sinks backed up and water flooding under sink and all over floor. Called early next a.m. but crews already out for day and swamped. Owner, Lynn, got on phone, changed in the office into work clothes, brought his own car and tools from around shop and came out to see problem! He diagnosed and did all he could. Later in p.m. he called me to tell me Ed would be coming in evening after he finished up where he was! THANK YOU, THANK YOU! They did a great job and were so very kind. read more

Professional, courteous, on time, and good work. They took care of some old plumbing remediation problems for us and also installed new vanities in both bathrooms. The owner, Lynn Barlow will explain any problems that they may have in meeting your timelines (like backup work due to weather). They explained what needed to be done each step of the way. We'd hire them again. read more

We woke up on the morning of New Year's Eve only to find water coming down the wall of our spare bedroom in the basement. It had flooded the carpeting in that room and the linoleum flooring in the basement hall. After calling several plumbers, Barlow Plumbing took the job because we had to turn our water off. Two hard-working plumbers arrived at about 3:15 p.m and stayed until 8 p.m. They said they didn't want to leave until we had water. Incredible! Great service and the bill was very reasonable, considering the piping they replaced, the digging, etc. Thank you Barlow Plumbing. You truly made it a Happy New Year! read more