Wish I could leave 0 stars…read more Bordering on negligent. Was a customer for 18 years. Heiner's carried my condo insurance. Received a notice from the insurance company that my policy would not be renued. Contacted Heiner's and was told I would be notified by the agent. Nothing, contact them again, Nothing, was told my agent will call within the week. Nothing. They did nothing. Never called back, any time I called I got the runaround. Contacted another insurance company and they wrote the policy with the same company I had before. Heiner's left me hanging. I will never trust them. If you use them GOOD LUCK!

we are very happy with getting the lowest insurance saving us a ton of money thank you so much!read more

Great service and always accommodating and helpful. They gave me great rates and always check up on…read moreme to see if they can save me money. Definitely recommend

I switched to State Farm a year ago. My premiums have increased 35% in a year. I feel like this was…read morea bait and switch. Every time I call and ask why they increased so much, the response is inflation. I would avoid at all costs.

They really cared about me and wanted to help get me the best policy for my needs. I highly…read morerecommend them.

Great service. Helped me get the best policy at a great rate and they were very responsive and…read morehelpful! Thank you guys

Greetings to my legions of followers. I recently moved to Salt Lake City and had to acquire…read moreinsurance for my new domicile. I called up the Matt Howard- State Farm Insurance Agency where I was connected with Kinlee D. Hatfield. She was professional, competent and provided me with a home policy that perfect fit my needs at a reasonable price. I sought her council to determine the proper amount of coverage and felt that she was truly operating in my best interests with no attempt to unnecessarily upsell me. I will soon be seeking her help in insuring my automobiles. All in all, an excellent transaction. Thank you, Kinlee. I have spoken and thus it is so.

Matt and his team are friendly and personable. They know their product and offer great advice.read more

Doug Wood has been my insurance agent for the past twenty plus years. He and his staff have been…read moreamazing to work with. They always answer the phone and point me in the right direction to get any of my claims taken care of quickly. I always have felt well cared for by his office. I have recommended many friends and family to them and will continue to do so.

Switched insurance companies after 5 years to State Farm. Had my garage broken into over the summer…read moreand filed a claim. Not one point of contact from Doug Wood on my issue. I never felt like he was ever actually my agent as I did everything through State Farm directly. The claim was filed quick and efficiently through State Farm. And the 9 months being insured under State Farm the only communication I ever received from Doug was a notice I was being dropped the first of the new year. State Farm as a company was nice to work with. Doug as an agent was an absolutely unpleasant experience.

Not working for us. Their audit for workers comp came in we filled out the form and they are now…read morerequesting 12k to be paid in full. It's a bit much. The guy from State Farm keeps calling and harassing me. I called to speak with Paul Howell but he's nowhere to be found. I would recommend looking somewhere else.

Been with this company for decades. Got in a accident. My fault. They treated me like the queen of…read moreEngland. Covered everything. No shame or delay. We are three hundred miles away and wouldn't consider moving our business. Thank you Paul Howell and State Farm.

Any insurance can collect a check. Farm bureau does this and adds a membership fee. One would think…read morewith all the money you pay to have an agent they would support and rally for their insured. I have 3 terrible experiences and yes I did learn from the first but unfortunately my son also got to learn the hard way. For me it was an accident that was not my fault but all they could do was collect my deductible and repair the car. Absolutely zero help to go after the responsible party. Next up my husband got hit by a police officer hauling inmates and one of them tried to get a payout. Farm Bureau said it was easier to pay a low amount then to challenge the claim. That claim eventually resolved because the inmate eventually said it was the cop not my husband but it was 3 years of back and forth. Most recently my son got in an accident going less than 10 mph (life360) and Farm Bureau immediately undervalued the car and deemed it a total loss. No negotiation, no second opinion allowed, nothing. We notified an attorney who did an independent evaluation and deemed it to be undervalued by almost three thousand dollars. The threshold between there appraisal and the repair is less than nine hundred. The attorney informed us farm bureau is the worst insurance in Utah. They have no allowance for independent appraisal or negotiation. So we get screwed and farm bureau gets to lie and say they will get four thousand back to scrap the 2019 Mustang. Complete crooks and Tate can't be bothered to do anything. He's regularly out of office and has his assistant do his dirty work.

Tate has been awesome with any of our insurance needs! We switch over all of our insurance (Auto,…read moreHome, and Business) because of how honest and helpful he is! He not only found us a lower price for all of our insurance, but he got us more coverage on top of that! We love that he is down to earth and we can text him with questions on our business insurance or Home or auto insurances. Instead of calling a 1-800 number and waiting forever to talk to someone who barely speaks English. We're about to buy Life insurance through him too and can't wait! He explains our benefits and what we can do so clearly. He's the man, we feel like he's one of our very good friends and we'll never use anybody else! We recommend switching all of your insurance to Tate Secrist.

Just recently changed insurance coverage to State Farm and Skye is definitely the guy if you are…read moresomeone who wants your questions answered with a thorough breakdown. Expectations and time line was exactly what was communicated. Very personable and willing to work around your schedule. Haven't had this experience in the past with other State Farm agents and recommend everyone switches to Skye.

Very outgoing, kind, respectful, and knows what he is doing with insurance. I would recommend to…read moreall friends and family!