Had appointment 11am, still waiting over a hour to be seen , receptionist never responded within…read morethat time with a update on wait time

This is a luxury experience and I believe it is overpriced. I came in for a regular cleaning and I…read morewas diagnosed with periodontitis by the hygienist. I was told I would need to get deep cleanings every quarter instead of every 6 months. I thought that I would leave having had a cleaning but instead they sent me to the billing clerk so that I could figure out payment and then schedule the cleaning after. They tried to charge me $800 per cleaning initially. After I told her that their price was significantly outside of my Dentist budget she cut the price down to $300. It felt predatory and disingenuous. I told her I wouldn't be coming back and I left. I ended up finding another dentist that charges me $65 per quarterly cleaning. Same insurance and everything. If you like nice leather sofas, tvs and overpriced service this is the place for you. If not I do not recommend it.

Came for my adjustment appointment after paying my balance completely off …read more was informed at the front desk with the braces coordinator that I had a total due still. when asked what was that remaining balance for ? no explanation could be given . the braces coordinator was rude and not helpful, he seemed to be very bothered & annoyed. he literally asked me "so what are you doing today" as if I didn't have an appointment for an adjustment. im not sure what happened that day but the customer service was very poor and could definitely be better .

1. I tried to pay on the date of service. They refused to tell me what i owed…read more 2. They sent a rude letter indicating i had a late payment. I mailed a.ceck the next day. 3. They failed to process that check before sending me an even nastier letter...

Dr did an excellent job on my tooth very professional m. I am very pleased and will be back for…read morecleaning

I had a very disappointing experience at this dental office and feel it's important to share what…read morehappened. I scheduled a routine dental exam and cleaning, yet my visit lasted nearly two hours. After the exam, I was told I needed what they called "special scaling in the presence of generalized moderate tartar," which would cost $229 out of pocket, on top of what my insurance already covers. I visit the dentist 2-3 times a year and have never once been told I needed a "special" cleaning. When I declined this additional charge, they ended my visit immediately and did not offer a basic cleaning at all. I was told this was due to "dental ethics," which made no sense considering I had scheduled and waited specifically for a cleaning. Because I was frustrated and confused, I asked to speak with the office manager. Suddenly, the same "special cleaning" was offered for $67, which only raised more concerns. To make matters worse, this "special cleaning" turned out to be exactly like every standard cleaning I've ever received. This entire experience felt pressure-driven and financially motivated, not patient-focused. I left feeling misled and taken advantage of. I strongly encourage others to ask detailed questions, request clear explanations, and consider a second opinion before agreeing to any out-of-pocket charges. Please beware.

I had a bridge replaced on my back teeth this afternoon by Dr. Ling and Joanne, and I wanted to…read morerecognize the exceptional care I received. Like many adults, I grew up with a genuine fear of going to the dentist due to difficult childhood experiences. Joanne was incredibly patient and took the time to ask thoughtful questions to understand my level of anxiety, which immediately helped me feel more comfortable. Dr. Ling explained each step of the procedure before moving forward, making sure I knew what to expect. His calm, unhurried approach made a tremendous difference, and I left the office completely pain-free. What impressed me even more was that a few hours after I got home, Dr. Ling personally called to check on how I was doing. That level of follow-up, compassion, and commitment to patient care is something you don't often experience and speaks volumes about the practice. I also want to recognize Cheri Villarreal. Cheri was my hygienist when I first moved to Houston, and I've followed her through the different dental practices where she's worked because she is simply outstanding. She knows me well, brings just the right amount of humor to help me relax, and isn't afraid to give me a little tough love when I'm not taking care of my dental health. Her genuine care and encouragement have made a lasting impact. Cheri is the reason I came to Parkway Modern Dentistry, and Dr. Ling, Joanne, and the entire office team are the reason I'll continue coming back. They have created an environment where even someone with a lifelong fear of the dentist can feel comfortable, respected, and genuinely cared for. I highly recommend Parkway Modern Dentistry to anyone looking for skilled professionals who truly put their patients first. Thank you.

I had an appointment for a cleaning last week. After being badgered by 2 or 3 dentists for about an…read morehour - they wanted me to get several procedures including an extraction therefore a replacement costing thousands - I did not get my teeth cleaned. I walked out. Dishonest crooks, money hungry. The procedures are painful. I am 82, soon to be 83. The first lady - I don't believe she was my usual hygienist, gave me a nice fuzzy blanket, admired my nail polish - she was killing time for the dentist to get there. When I walked out I had 3 in the room! Never got my teeth cleaned, NEVER going back.

Doc was great and friendly staff! recommended . Definitely coming…read moreback!.......................................... Awesome beans!!

I've gone 3 times to this dentist office and each time the doctors have been excellent. Dr. Steve…read moreNguyen is fantastic and so is his staff. I got a crown put on today and each time they explain what they are about to do and check on you to make sure your as comfortable as possible. But most of all he is gentle and does excellent work. I can't even feel I have a crown on. I will be getting one more and I will only go here. Because of the way i am cared for, treated and taken care of I will remain loyal to this office. I strongly suggest this office and Dr.Nguyen. No one likes going to the dentist of course but they are so gentle you really have nothing to fear as far as pain etc.. GREAT JOB!!

The time you wait is ridiculous I've never been in a dentist office 4 hours for a cleaning and…read morefillings. If you are going to take hours on patients at least have a tv for them to watch, water to drink.

Incompetent. This is a clown show dental office. I had a dental emergency and unfortunately, had…read moreto have a tooth extracted. The "dentist" pulled the wrong tooth. I set an appointment for 12 noon. I received a confirmation text stating that my appointment was at 12:30. They called me at 12:15 asking why I late. When I arrived at the office, I was the only patient waiting (first clue that this was a bad practice). I didn't go for X-rays until 1:15. Didn't see the dentist until after 2. When it came time for the extraction, I clearly stated which tooth was to be extracted. I even placed my finger on the tooth was to be extracted. The dentist seemed to acknowledge agreement. He then proceeded to pull the wrong tooth. It was obvious, he didn't understand what I meant. Communication is vital in getting proper care. This is an English as a second language office. If you are not Spanish speaking, do not go here. They likely won't completely understand what you are saying.

I had two wisdom teeth extracted one week ago and I am healing with ease now. Dr. Minh Nguyen is…read morenot only professional but also very passionate about his work. His staff is also great, they made the insurance process quick and easy! As for the actual procedure, do not worry my friends, I felt no pain! He made sure I was comfortable before he proceeded. Overall, I am very happy with the results so far and I will definitely recommend them to my family and friends for any future dental work!

I recently had a supernumerary tooth extraction. Dr. Minh Nguyen and his staff were very…read moreprofessional and caring. I experienced little to no pain during and after the extraction.

So I haven't been to a dentist in a little over a year but this time I was determined to find a…read moreplace where they care about the patients. I am sooooo glad I chose to make my appointment here. Got to fill out my information online so I went at my scheduled time and didn't have a wait time. First impression: very clean, advanced equipment, nice rooms with entertainment, and the friendliest staff ever at a dentist. After signing in I was in the waiting room for about two minutes. Someone had just been called to the back so I thought I was going to be there perhaps 15 minutes, but instead the dentist that was going to treat me came out and took me to the back himself. Dr. Sahegin was awesome- he asked me if I had any concerns, answered my questions, and we decided to just do a general examination and figure out my workup. Michele came in, introduced herself, and took me to do my x-rays: some positions were slightly painful but nothing I couldn't handle and Michele was quick to minimize the discomfort :) Dr. Sahegin did an extremely detailed evaluation at the chair as well. I can't express how much I appreciate this as I've had my fair share of dentists that don't answer questions, look at the general places to do major work, and you're pretty much out the door. Amazing!!! Had to get touch-ups on a couple of things and a filling so I was there a while as the machine was making it. Michele even took me to look at it and at the precision of the coloring. It was nice to see everything that happened "behind the scenes" (maybe its because I ask a lot of questions though lol). I also had a cleaning and Kelli (hygienist) was absolutely wonderful. I asked her a couple of questions and she gave me good tips too. I felt as though I was being a little pampered to be honest. I know it sounds strange as it's the dentist, right? Whenever water splashed on me they would dry it off or if I re-adjusted I would always get an "are you okay?" I couldn't explain that it wasn't the procedure that bothered me as I had my mouth open but Dr. Sahegin, Michele, and Kelli all equally checked up on me constantly. I will say, it was kind of nice :D Before I left, Dr. Sahegin walked me out and talked to me a bit before I left for follow-up questions and to ask me to fill out a survey that the office was going to send me. They really care about the service they offer their patients which means a lot. I have definitely learned to expect more from dentists and can say that I am extremely comfortable returning here. I don't see why anyone should have a problem at Champions Modern Dentistry- they all go above and beyond to accommodate you. Highly recommended!

Watch out. This place just tries to get money out of you. They keep you there for hours and talk…read morecircles around you. They took over a dozen X-rays and imaging because they couldn't get the angles correct and then charged me for all of them. They insisted I needed a deep clean and lied on the examination by saying my gums were worse than they actually were. They said I needed other procedures and My insurance came back and denied these claims as fraud. They gave me proof as to why they were fraudulent. I have never had this happen before. I went to another dentist for a second opinion and they warned me not to go back. I canceled my appointment , but they had talked me into ordering a partial. When It came in I went to pick it up, but they refused to give it to me, saying I need to get a medical release before I get it. The receptionist was so rude and condescending I couldn't believe it. I caught her in several lies before I left out of complete confusion that I was unable to get my property. So in recap, be careful when and if you go here. Watch out for them charging you for things you don't need, keeping you there for hours to force you to make a choice you do not want, bold face lying to you, and then disrespecting you if you stand up for yourself. I will be filing a claim with the BBB as I am not the only one who had this happen to them

My 8 year old son had Phase I treatment with Dr Chen and I am so happy with his results!! He was…read morevery crowded and definitely needed some help. His teeth look amazing and we really appreciated everyone being so helpful at every visit. The treatment coordinator was so nice and informative along with the front desk always helping us accommodate our appointments with our busy schedule. My son had such a good experience that he even asked to keep the braces on one more month just for the colors so they made an exception for him. Thank you TOS!

Great care for my son. All the way through the process. Trying to fill the 85 characters but not…read moresure what else to say