the slowest emergency room care I've ever received-- and I was the ONLY PATIENT HERE. they never told me what was happening or asked me any prior medical questions and kept me out of the loop the whole time. I can see now why it's so empty. read more

I went to this 'hospital' for a routine blood test. The attendant at the front desk told me to wait. After 20 minutes I asked the gentleman why am I waiting. He answered that I was waiting for the security guard to return. I told him the Security Guard may be at lunch. I was not going to wait that long, the attendant finally took my intake information. Secondly, upon administering a blood draw the phlebotomist missed my vein four times. I asked can I have another person take my blood, the phlebotomist informed that she was the only person in the laboratory. I left. The care administrator by this hospital whether it's called Methodist or Thorek is horrible at best. read more

my overall experience was good when I went. They are understaffed and under equipped and not a full hospital with inpatient capabilities. They had next to no patients which is very unusual for an ED. They listened to me, respected me, and gave me what I needed. I wouldn't wanna go for a life threatening emergency but for more of an immediate care situation where you are ambulatory and verbal and all, I think you can get some basic needs met like you would at immediate care. I see the other reviews have different experiences that sound pretty bad: but my experience was good and that's all I can speak to on my end. Everyone was nice too. read more

Complete garbage hospital that has a total disregard for protocol and oversteps human and civil rights. Currently involved in a legal dispute with them regarding a situation that was the result of negligent medical care, contraindicative medication, and making patients sign legal documents under the influence of DRUGS PROVIDED BY HEALTHCARE PROVIDERS. This is absolutely the worst hospital ever and do not recommend you let anyone go here. There are so many grievances and things wrong with this hospital that I am surprised they have not been shut down. There were investigations going on; I am as stated a civil litigant. The things that go on here are horrible, they just drug mass amounts of people and pay no attention to ethical standards. They create this question of disease and then prescribe pill cocktails within minutes of meeting with you. This is NOT the standard and is not legally permissible. Submitted a FOIA request and was told I would get the results until May 18th, 2020. This is surprising. Have already reported it to the Board Of Health as well as the Illinois Department Of Public Health. The hospital's egregious behavior and callous disregard for the ethics and standards of the Medical field are nonexistent here. Multiple Human Rights and Civil Rights breaches and abuses. July 2017. read more

While pretty much everyone I encountered was friendly, most of them had no idea what was going on and there was no rhyme or reason to anything they did. I came in for what was supposed to be a simple appointment with an ortho doc, to follow up on a surgery I had a year ago in another state, and I ended up being here for SEVEN hours. The entire time I kept voicing my confusion with the staff I was told "that's just how things are" and when I pointed out how grossly inefficient things were and how everyone, staff and patients, would be better off if some efficiency systems were put in place, they replied "that'd be nice." As someone who has worked in hospitals, have family members who work in hospitals, and has been a patient in several hospitals, I am flabbergasted by what I saw today. The ONLY reason I stayed was because I am in pain and I figured after the 4th hour, that it couldn't possibly take much longer. I should have walked out then. I had a med student who couldn't find my knee reflexes and kept missing when he tried to hit them, until I finally showed him where they were. Then he still missed them. I had a psych intern randomly come into my room and evaluate me for anxiety and depression "related to my injury" What?! I also could hear the doctor and his med students loudly discussing other patients in the hallway outside my door, multiple times. Then when the doctor finally did see me, he didn't even address the issue that I came in about, and while he was clearly knowledgable about "the shape of the female body" and the benefit of inserts, he told me that the medication I'm on, that has been a lifesaver, is "highly addictive and makes people crazy," which I have found no published evidence of anywhere, and then offered to write prescriptions for multiple other drugs that ARE documented to be highly addictive. He didn't even ask me what other drugs I've tried. The whole building seemed dirty and the patient room had piles of cardboard boxes full of medical supplies. The med student even used one of the boxes as a "desk." The nurses and psych intern were using a corner of the waiting area as their office and people were passing around plates of cookies, which is cute, but not sanitary. Not a single person who came into my patient room washed their hands, either. I was then shuffled from the doctor's office to the x-ray intake for x-rays, only to be told I had to go to the receptionists desk first, who wasn't sure why anyone would send me there, who then sent me to admissions, who also wasn't sure why I was there but proceeded to take almost an hour to type my information from a print-out of my digital file, that was already in the system she was using, back into that same system, to then send me back to the x-ray intake. I was supposed to have 9 x-rays taken of me standing, but instead the tech took more than 2 hours to take what I can only imagine is hundreds of x-rays of me lying down on the table. He was very curt and kept pushing and pulling me and trying to get me to configure myself into various ways, even after I told him those positions caused me shooting pain, the reason I was having the x-rays in the first place. By the time he released me from this torture the whole hospital was a ghost town and I was left to wander looking for an exit. If this is the level of care people are used to, or expected to put up with, I now understand why people hate hospitals and doctors, and for that I am truly sorry. I am shell-shocked by what I experienced today and I wouldn't want anyone else to ever undergo that level of disregard. Further, don't ask on the intake forms what a person's gender identity is, if you're not going to honor it or use the correct pronouns. But judging by how sloppy everything else was, I'm guessing nobody even read those forms before talking to me. When would they have ever found the time in the 7 hours I was waiting? read more

Methodist Hospital - Patient exam room - Hospitals Near Me - Chicago, Illinois

Zero stars . Called before driving 80 minutes there . To see if they had a bed open could accept a detox patient . Get there . They say we are not equipped to handle someone like you . Nurses and security guard staring you down like your less than human . Judge mental , rude , not. I'm passionate at all . The boss or manager comes out . Yells from 100 feet away . We won't be thanking this patient . Rather than coming over calmly to explain . Wouldn't wish this place on my worst enemy . Keep driving . read more

A nasty place. 1/2 of the elevators don't work. There are inadequate signs instructing how to get to certain floors. It's dirty. It's very dirty. My friend has just had 2 invasive procedures done today WITHOUT any twilight drugs of any sort. This is the 21st century and that is unacceptable. Beware of this hospital. read more

This is one of the worst hospitals I have ever been into it's all run down nasty bathrooms elevators everything is just disgusting about this place it's not even up to code in my own eyes all equipment I wish I could take a picture and just posted I will be seeing someone about taking my clients somewhere else read more

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I had abscessed tonsils. I went to to ER here because it was so close to my house. I have not been able to eat for days and drink because my throat was swollen. They sent me home with some huge horse pills that I could't swallow. Two days later I went back, unable to talk. I had to BEG them in writing to start an IV drip because I was so dehydrated. They looked at me like I was some deranged drug addict/crazy person. Finally they agreed to start a drip and I was told I probably had strep. In the meantime one of the male aides started rifling though my purse and when I protested with my hands (couldn't talk) he said he is checking for valuables to put in safe. He never even asked me or said anything. After a few hours, even though there was only one other person in the ER, I got to see a doctor. She wanted to do further tests, so she admitted me to the hospital and started IV antibiotics. In the middle of the night the abscesses in my throat ruptured open and I was vomiting blood and puss. I was told if this happened at home I could have died from the puss moving into my airways and lung. Boy, was I glad I insisted on staying and being on an IV. Glad I didn't let them convince me to go back home again. Hahaha I should be a doctor. This experience was pretty horrible. And this hospital is dark and creepy. The only good thing was the frozen banana pie I received later. But maybe it was so good because I have not been able to eat anything in days. read more

Corneal abrasion. It is not something I recommend. A few years back my friend took me to this emergency room due to proximity, I needed to get to a doctor immediately. I received excellent care here and a few days later my Ophthalmologist confirmed that they did a great job with my injury. read more

I fell down the steps in my apartment building hallway which is poorly lit, and broke my wrist. One of the nearest hospitals was Methodist Hospital, and unfortunately I chose to go there, because I was in pain and couldn't do much research and read reviews ahead of time. They took me right into emergency, so that was good, but then the x-ray guy barely spoke English and seemed angry I was screaming in agony when I moved my arm and wrist into the various positions he wanted for x-rays. The other problem was that there were no orthopedic doctors available. Their regular orthopedic doctor was in Colorado. The nurse and emergency room doctor told me the on-call doctor decided to schedule himself to have ear surgery for while he was on call. The four other doctors they called didn't answer. I finally said to heck with this hospital and went to a different one. I didn't realize it requires a specialist to set a bone these days, but apparently it does. The pluses were the fabulous older lady who apologized when I was preparing to leave. She said thank you for being patient, we do the best we can with what resources we have. It was also good they could provide an x-ray cd to take with me for the next hospital. read more

I completely agree with these ratings. Saying the staff was unhelpful and unprofessional is an understatement. I came in and needed stitches on my hand- I felt like a veterinarian could offer more help. The floors were WET, I had to wade through an inch of water to get to a bed. They made me wear a smock and wouldn't help me take off my shirt or put it on when the reason I was there was because my hand was deeply cut. The nurse asked me if I received a tetanus and I said yes, three years ago and then asked the doctor if I should get a tetanus shot. WTF, lady. Even I know you need one every 10 years and it's not even my job to know that. They wouldn't let my boyfriend stay with me, so I had to get a half-assed, back alley stitch job done completely alone. The doctor never told me what was going on, or what to expect, he rough-housed my hand, rolled over a broken tray and started putting stuff on it. He didn't tell me how many stitches I needed or what type of stitches I was getting, or what type of pain I could expect, or even asked me if I ever got stitches! I started screaming and told him I could still feel the needle and he said, "You're fine." Then when i asked how to take care of it, what type of exercise I could do, what to expect, etc. I was told I would receive discharge papers that would explain everything. My discharge papers were just copies of papers I'd signed. I would've been better off staying at home and putting rubber cement on my gaping cut. read more

Terrible. About the only good spot was the receptionist, Judith, and the social worker Aleksandra--kudos to them. Otherwise, stay away! The physician in charge of care for my friend who was hospitalized there was unreachable. That's you, Kimball Ladien, MD. The patient was discharged with little advance notice, and the social worker Victoria who spoke to our family was rude, unhelpful, and obscure. Yo, Joint Commission! Close down this little shop of horrors. read more

Brought my father here for a simple 10 minute procedure and we waited over 2 hours for him to be called. Everyone was telling us something different and the nurse who came to put in his IV couldn't even get the IV in and she started poking him and was unsuccessful and made him bleed all over for no reason. When she called in the senior nurse she told her she has to put the IV in the right hand.. how do you not know how to do your job?! Would not recommend this hospital! read more

This is now Thorek hospital. Garbage. I went there after a panic attack and encountered some good things but mostly grossly unprofessional things. I take medicine for myoclonic seizure activity and another psych drug which they at first denied. The withdrawals from which could have killed me. Luckily my doctor from Northwestern called and raised HELL and I got my medicine. Only nurse practitioners come around. The head doctor jolly anaand sits at home and beats off and never ever comes in .Some nurses were outstanding. John deserves the world in respect and runs a tight ship. The staff members were pretty cool too. Nurse Rhonda seems like a miserable excuse for a human. Yelling, basically throwing meds at you and walking away. One of the rudest persons I have ever met. I tried being courteous but all she was concerned about was leaving early. I pray she herself gets the help she seems to need. Gang graffiti over all the walls. So much better when it was still Methodist Hospital. I pray they get their act together. read more

The facility is a little older but I was in and out quick. The wait for the emergency room is not very long and the workers there were super helpful and extremely nice. read more

After falling partially down a drainage manhole I drove myself to thsi hospital, as it was the closest one. I wish I would have either a) kept driving or b) just stayed home and took care of the wounds myself. The nurses seemed friendly enough, when they weren't at the nurse's station complaining to each other about filling out paperwork, granted I didn't know the full story they might have been valid complaints, but this person was left sitting there without having her wounds cleaned. I finally asked if someone was going to clean my wounds after having been there over three hours. They were pretty thorough as far as x-rays, although the x-ray lab was kind of scary. Dark, dank and creepy. The scrapes and scratchs down my right leg seemed to have some kind of magnet in them because the x-ray tech's hand kept gravitating to them every time he touched my leg. After nearly four hours a doctor stuck his head in the curtained area and told the nurse, that was finally cleaning my leg, that I could go. Believe me, if this ER had been busy I wouldn't be complaining about the long wait, but the only other person in there that I saw was in the bed next to me. There were two others, but they had been transported out. One just as I got there and the other not long after him. P.S. I wish I could give this hospital a half star. read more

Went here for a doctors note the other day and long story short I waited for about an hr and no one showed up the front desk lady was very rude and impatient read more

Unprofessional staff, these sick bastards drugged my mother. They gave her so much medication that she suffered her first seizure! Her purse has magically disappeared. Do NOT admit yourself or any family member to this shit hole! I'm still furious over how they treated my mother. read more

I will never let any of my family go to this hospital after seeing What 1 of their employees wrote on social media.. I don't know if it's legal for me to post it here But I will be contacting administration.. Yo might wanna hire better and please read more

I absolutely love working here. The staff are kind, supportive and extremely helpful. We all work together as a team, regardless of the department or unit. read more

Methodist Hospital - Working on the night shift at Methodist - Hospitals Near Me - Chicago, Illinois

I did not come here as a patient of the hospital; I was the patient of a doctor who works with this hospital, and billing is done on that doctor's behalf here. I had a routine physical done in April. I know that my insurance works in a way that I don't get a bill immediately after an appointment. I felt, however, that 5 weeks was a good time to ask about it, and someone at the hospital told me that I owed a certain amount and that they would get a bill out soon. That call was in early June. I mentioned that it had been 5 weeks and she laughed with how quickly it would have been to send something to me and that they received the final bill on May 26th. "Ok", I thought. Then, somewhat bothered by the elapsed time without a bill, I called again. I was worried maybe I'd be in collections due to some crazy mix-up! That was not the case, however, as they still had my balance, but had NOT sent a bill. They received it May 26th and by the first week of August had NOT SENT OUT THE FIRST BILL. I called about it, and they didn't really care about how long it had been. They said it would come out soon, so I asked if I could stop by and pay it as to not have to wait for it another few years. They agreed to that. After I arrived there (billing is an apt. building next to the hospital) it took about 2 minutes to pull up my file and the total bill. It wasn't difficult, it wasn't laborious, it didn't take several employees to do it...they just pulled it up and printed it out. I paid it. I mentioned to them that my appointment had been in April and that they've had the bill since end of May without notifying me about it. The employee said, "Oh, that's why. It's still fresh.". I was sure she didn't mean that, so I asked for clarification, "Getting it in May is fresh?" and she sort of nodded. I fortunately do not have too many experiences with other hospitals, but it just seems kind of ridiculous to be so slow moving...especially when it comes to getting paid. The other workers in the space were definitely the bitter types and did not make any effort other than to yell for someone else to help me. I hope to never come here again. read more

Methodist Hospital - The billing dept is one of the apartments in this building! - Hospitals Near Me - Chicago, Illinois

I was in a rush to get a colonoscopy and this was the only place that would fit me in within two weeks. The admittance area is a bit run down and pretty low tech (no a/c) and I was getting quite nervous reading the reviews on here. However, the one-day surgery section was much nicer and I had my own private room. The nurses were very kind and accommodating - one brought me an extra blanket from the dryer since I was cold. I was nervous since I'd never even been hooked up to an IV before and they were very patient and did their best to put me at ease. At the end of the procedure they gave me all the information I needed and I had a chance to ask questions. Great staff. read more

I got discharged today fro this hospital and I must say. the staff were very nice! I was at the psychiatric part of the hospital. I gave it 4 stars because they weren't very comfy and the therapist there were awesome!! I know people on here didn't have great experience there but I did. It didn't look like a prison like some of the mental hospitals. read more

I should have written this review when it happened but as I am trying to get some medical records I'm going to now. I had an acute bronchial infection, woke up having trouble breathing and came here. They made me verbally answer a lot of insurance questions while I gasped for air instead of perhaps helping me breathe first. Note this was pre- covid. After being admitted they asked me if there was any chance I was pregnant several times and I said no repeatedly but later got the results of a pregnancy test they charged a small fortune for because they didn't believe anything I said which was a trend that continued. They did a chest X-ray and the doctor told me I was emphysematic, some of the alveoli in my lungs were dying and I should quit smoking was his advise for my current problem. He repeated this all night despite the fact that I'm a marathoner and was in my early 30s who has never smoked in my life - and my friend who brought me and runs with me confirmed this for him too. Not sure of his name but old guy British accent. Unsure if he is still there but I don't know why he asked me questions since he decided I was incapable of answering simple question about myself and chose to disregard everything I said. As I'm not a smoker I was really concerned with the term emphysema he kept throwing around (and seemed to think I deserved). I got repeated lectures on the subject of smoking. Obviously I pressed for a real explanation and follow up because that type of damage is irreversible and he was scaring me to think I'm young and healthy and somehow have lung damage that's unexplained. Despite attaching this pretty cryptic diagnoses on me he would not tell me what to do other than quit smoking ( again can't quit something I never did). Finally after I literally begged for some explanation and maybe direction he said maybe my coughing caused some damage but he just didn't see that as likely and sent me home with a temporary inhaler. My real doctor seems to think he was exaggerating and seemed unconcerned as she is familiar with my history but now I'm trying to get my records because it's pretty important these days to know if I do have some damage (even though I feel healthy). I can get a new chest X-ray but I'd rather not pay for that because some moron can't listen to his patients and because they can't get a working online system. I really want to know what Dx this quack wrote on my chart and get someone qualified to read the imaging. Also they drew several viles of blood though never gave me any lab results that explained why and what for and literally on my way out (I was at the door) stopped me to get more as a weird afterthought. I think that last time was for the unauthorized pregnancy test I told them I didn't need. If I were dying next to this hospital I would crawl somewhere else. My odds would be better read more

I had an appointment at 10:30 AM. I sat a whole hour and 15 minutes and my wife had an appointment at another hospital later at 12. I then went up to the receptionist and she said I would have to wait another 45 minutes. I had an appointment at 10:30 AM but she expected me to wait 2 hours?? I then took another appointment and she gave me one that was two months later. The staff was barely listening to what people had to say and continued chatting about their family relationships. I don't recommend this hospital to anyone going. It was a waste of my time. read more

Rude staff, I had minor surgery here, & when I came back to my room, I asked for water. The Dr said I could have water. It's took hours. Finally a nurse came in a said "we are not a restaurant here" Just water! All patients get a pitcher of water. read more

Our son needed urgent care and upon arrival received courteous and competent help immediately. Three days later he was discharged safe and sound. We were impressed by the kindness and professionalism of all staff! read more

I wish I could give this hospital negative stars. The doctors missed the fact I had a ruptured brain aneurysm and almost killed me. I was taken there by my boyfriend about a year ago when I got the wort headache I had ever had. I was 27, and had never had a migraine so I thought that was what it was even thought I couldn't stand up, move, see....He had to carry me to the car. We went to Methodist since it was the closest hospital. Four or five different doctors came and asked all the same questions and actually yelled at me boyfriend when he tried to answer their questions since I couldn't talk. They gave me a shot for the pain. Finally I had a CT scan. Then one of the doctors came and said the scan was clear and everything was normal. I was sent home with a migraine medicine prescription. The next morning I got a call form the ER. They had missed something on my CT scan. Thankfully Dr. Miff from Swedish Covenant Hospital was overseeing the ER that morning and caught the fact that I had a ruptured aneurysm in my brain! I made it back in and then spent the next 18 days in ICU at Swedish Covenant (a wonderful hospital). read more

I took my mother there when she was 90 years old. The place is a nightmare! The doctors gave my mother poor medical care. The doctors that treated my mother were insensitive, poor clinical skills and generally inferior! I just can't put into words how poorly my mother was treated here. This is a very bad hospital! read more

I went to this hospital for a routine CT scan and I thought the process was well organized, the physician, Dr. Lee, was very helpful and the overall experience was fast and friendly. I definitely believe that this hospital shows a standard of care for people that is lost is some of the larger hospital conglomerates. Thank you Methodist Hospital for your fine care. read more

I became aware of this hospital when I first arrived to Chicago. I was participating in a pick up game of Soccer at a local park with some people I had met at work. During the game I became injured and felt that I needed to see a physician. Since it was the weekend, doctors offices are closed. I went to an Emergency Room near by the park and was told that it would be about 2 hours before I would be seen. I accepted this because Emergency Departments are not always first come first served ( I learned this from my parents who work in healthcare). While waiting, more ambulances arrived and I felt that the 2 hours previously forecasted would now be much longer. Since my bleeding had stopped, i decided that maybe this is not where i need to be, and departed the ED. As I was heading home, i started to have more pain from my injury and began to suspect that I may really need to have medical attention. As I was headed down Ashland St., I noticed a sign that said "Emergency" and decided that I would stop here. I was pleasantly surprised when the registration person directed me directly to the ED and there was not a wait to be seen. The staff at the desk inquired about why I was there and directed me to a bed to lay down upon. After taking vital signs and asking me questions related to my health and medications, I was seen by a Physician. He examined my injury and ordered some X-rays to insure I had no broken bones. After the X-rays were performed, the nurse started to clean my laceration and we started to chat about life in general. Since we were talking, it took my mind off of what she was doing and in no time she had my cut cleaned. The physician return to look at the cut and decided that it needed to be closed with sutures. The X rays showed no fractures and it took 3 stitches to close the wound. While I was here, it was not very busy and everyone checked on me to insure that I was alright. The Director of the ED was in his office working and when he came to the ED he stopped to talked to patients to insure that they were receiving the care that they needed. This is truly a hidden gem in the healthcare industry and I will return to this hospital for future healthcare needs. read more