My mother has been at The Auberge for about a year and I am very pleased with her care. The staff…read moreprovides many stimulating activities and parties for seniors with dementia and high needs. They really do care about my mother as a human and a friend. She is treated with dignity. I can visit her whenever I want and simply enjoy her at the stage she is at because her meds & personal needs are handled. Dementia is hard and it's sad but the Auberge has helped me enjoy some sweet times with my mother. Give them a call if you're looking for a place for your loved one.

From the owner: Part of Evergreen Management's network of senior living communities, The Auberge at The Woodlands…read moreprovides quality assisted living services through our memory care program for residents diagnosed with Alzheimer's and other forms of dementia. Located in The Woodlands, Texas, our community offers a well-rounded list of amenities that include restaurant-style dining, spacious living options, wellness classes and other activities, and a Montessori-inspired approach that seeks to enrich the lives of those with memory impairment.

Wanda, Aunt Wanda to some, has resided at Grace for almost a year. The leadership and staff are…read moretaking great care of her. This is the third assisted living location for Aunt Wanda. The other locations simply did not provide the expected and advertised care. Grace Residential Care Home does. I'd even go so far as to call it "overwhelming support and care." We are confident that Aunt Wanda is taken care of - no worries. The facilities are sharp, clean, well appointed, with a beautifully manicured patio and yard area with wonderful blooming plants. The staff are friendly, professional, and know how to care for our loved ones there. I couldn't be more pleased. Check them out.

I can't emphasize enough what a blessing Grace has been for my mother and our peace of mind. Lidia…read moreand her staff are caring, attentive and kind. My mom is always clean and content. The food is homemade and the residents all say it is delicious. Our experiences at the past two memory care facilities were disappointing at best, and we never felt 100% comfortable. With Grace, I never have to wonder what is going on, because Lidia texts or calls me regularly if I need any information. I know my mom is extremely well cared for, and is shown love and affection daily. She went through a short combative phase and they were patient and helped us find a plan that alleviated her stress. She has really enjoyed the musical groups, crafts and special events. They even make sure she has her favorite gospel music on her tv! I really can't recommend Grace Residential highly enough and am so thankful to have such wonderful people care for her during this difficult stage.

Several concerns with staff and care. My father started to…read moreget a couple of sores . Dad was put on hospice . The head nurse and assistant made sure to keep us on the edge of our seats about his care.

We put a deposit down for my parents. We told them back in April that they had found a place that…read moresuited their needs better. It has been 3 months, and they have not returned our deposit. They said it may take 2 weeks. Still waiting .......

The employees and their willingness to help out, even sometimes on fairly short notice, are…read morewonderful! The office experience with the posting of the schedule and receipts is very good. We will probably be gradually using more and more of their services.

This company is very personalized. They do their very best to match the right caretaker with the…read moreperson being cared for and accommodate the needs. I have used their service numerous times to assist my Mom when I'm out of town. I would highly recommend At Your Side Home Care.

the care was amazing they are new and lovely Nurse V will take care of you make sure food is…read morecompletely stocked. The CNAs will cook clean bath change diapers and entertain the elderly. I wish I got more training personally and did more studying about the job. I take full responsibility for that. Nurse V does everything by her self which makes it hard to train everyone by herself. I was wrong they are figuring it out and I would trust my dad being there. I'm sorry for not doing proper research.

They are a wonderful facility! My Mom has been there since January and they take such good care of…read moreher.

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

I have been living at Spring Creek Village for almost a year and we are moving out at the end of…read moreJanuary! The promises were wonderful when we were shopping, but the reality has been disappointing and worse. Service has been poor, meals are boring and there is little follow through on promises. They have over medicated my wife, lost some of her medicine and the red "emergency" button in the room did not work when we needed an ambulance. It is now reported that an employee was asked to repair the button in one resident's room and said that since there was a button in the bath and one in the bedroom, he did not need to repair the broken one. And, yes, the manager has heard about each of these and the problems remain. Beautiful facilities, some really nice staff and it looks fantastic, but I am truly excited about our move in a few weeks and have high hopes about improving our circumstances. AND, we are saving over $1,000 a month!

I highly recommend. Very responsive. Shout out specifically to Billie Raines (Pepper), she has been…read morenothing but a blessing to me and my situation. She has gone above and beyond. I work from home, so she was able to work around my work hours which was very convenient to where the visits did not interrupt any work interruptions or commitments. she has taken such good care of my wound that it is healing up just nicely and goes the extra mile on its care Thank you so much

We have been using BrightStar for a few weeks now for my family member's amputated toe. We have to…read morecall 3-4 times a day to see when they MIGHT be coming out, IF they send a nurse at all. Only ONE of the nurses sent had handled the medical equipment needed for my family member and the rest have stayed for hours troubleshooting the equipment and had me put gloves on and help finish the job correctly. I called twice and asked to speak to a manager about getting better service and no one ever called me back. It's like they don't have a calendar to list their clients, their needs, and which nurses would be the most equipped to handle the specific care we need. It's been an unequivocal nightmare when this process has been hard enough. Don't use this in-home care service.

The beautiful piano is an expensive Steinway grand piano donated to the Conservatory retirement…read morehome by Jim McGloin who lived at the Conservatory briefly. About 6 months ago, Jim passed away. The Conservatory is a luxury retirement home with an average rent of about $4500. As I walked through the hallways, there was fruit infused water to hydrate guests and residents. Near the L1 restrooms is a wall of fame of veterans as well as a Victorian looking stairway which led me to the second floor. I turned right into the hallway where table after table were the elderly residents playing games together. They were well dressed. We exchanged pleasantries and I arrived at the end of the hallway where the piano and event was. It looked like a pleasant retirement home with an expensive price tag to match. I can't help but sense the loneliness of a few residents as they return to their rooms.

My mother has lived at The Conservatory at Alden Bridge for 3 years. The staff are so kind and…read morededicated. They know the residents name and genuinely care. My mother recently celebrated a milestone 90th birthday and Lynda Brown, the Director of Celebrations (yes, that's her job title) took the stress away from our family in planning this large event. April DelValle, the Culinary Services Supervisor and Michael Sevier, the Chef were also incredibly helpful in planning a private family dinner. I'm incredibly grateful for ALL of the staff who take the time to know my mother and inform me of her well-being when necessary. I know she is in good care and continue to live independently. The facility is beautiful and there are lots of activities for my mom to participate in----even church and senior fitness classes.