I am seeing her for chronic concussion treatment. TBI 6/30/78. At the time I was in bad shape,…read morecrushed in my car. Primary focus was acute visible injuries. I have tried finding care. Professionals over the decades felt I had advanced as far as possible. Fast forward 47 + years enter Dr Bender. She is most extraordinary though it is what I would want our medical team members to model. She is tough yet thorough. Thrilled I finally am getting attention my TBI needs. Honestly I feel a difference and this is mid Nov 2025 first visit. She wants me in sooner. I return every other month for check up. She deserves 10 gold stars I can give her 10 here

I didn't know doctors like this even existed. Immediate lab work in office? Why don't all Dr's do…read morethis? To know immediately, all your basic blood work stats? Crazy. Dr. Bender literally goes through your ENTIRE medical history. Diet, labs, medications... everything. Took awhile to get an appointment (as a new patient) but I now understand why (they take the time to request all your records and then actually read them?!) and she is SO worth the wait. I've never had an appointment where my list of issues and questions were so completely and throughly answered. Printouts... homework and goals set. Very nice, clean and organized office. Frank, (the office manager/medical assistant when needed) was a pleasure to speak/work with. I think I'm still a little in shock over my appointment. Seriously. It was that amazing.

I can not recommend Dr. Russell and her team enough. I found this office because I delivered my…read moresecond child at JFK and the pediatrician that evaluated my newborn was from this group. My husband and I were so impressed with how good he was with our little one and how thorough he was with us, so we decided to schedule our son's newborn checkup with UCR. I delivered my first child at Desert and we have seen 3 different doctors in the Valley so I feel like I've had experience with other pediatricians, none of which are as professional and kind as the team here. I am so impressed with Dr. Russell, she is so attentive, gentle and caring. She is also so thorough when answering our questions. We also love her staff, Jessica and Renee help care for our LO too and they are just as sweet as Dr.

find somewhere else can't get your children that are current…read morepatients in for 6 months. denied accepting my 3rd chold ( newborn) after first 2 are already patients. complete joke of a facility

0 stars! Worst experience ever ,thought after years he would change,he was extremely rude, yelled…read moreat my daughter, yelled at me. Left not knowing what was wrong with my kids,and there condition all of a sudden I get a prescription to pick up.never taking them back again .

Worst experience! If I could give this doctor zero stars, I would. He was extremely dismissive and…read moreshowed no bedside manner whatsoever. It honestly felt like he doesn't even like working with children. He had no patience for them and came across as rude and uninterested. He didn't bother to learn about my child's needs or medical history before rushing on to the next patient. To make things worse, he left my son untreated even after I explained he was sick. He refused to complete important paperwork needed for my child's school and medical care. How does a doctor reschedule a sick patient who is already in the office and then fail to ensure an asthmatic child has access to an inhaler at school? For context, my appointment was scheduled for 1:45 pm. We arrived early at 1:30 pm, but by 1:50 pm I was already being told to reschedule. Completely unacceptable.

2 stars because the doctor does ask several questions and spends time with you, however, if you…read morehave a sensitive child, find another pediatrician to prevent your child from feeling intimidated. My daughter is a teen and will never go back. Additionally we were referred for an x-ray and to this date have no idea the results. I've also left messages requesting bloodwork and have never heard back....its been over 3 mos now. Disappointing.

He's been our pediatrician since day 1. He's informative, to the point, love the location at…read moreEisenhower. Easy to get appointments and records anytime I've needed. Nurses have always been wonderful with my son when getting his shots as a baby. Very responsive and attentive office/receptionist. Even by email if I prefer not to go in they have provided excellent care and loyalty

I highly recommend that no one goes to this doctor. He's very rude and unprofessional. I was…read morelooking for a doctor for my 10-year-old in regards to her check up as well as to see what he would recommend for tonsils to be removed and he has the audacity to say that my daughter is obese in front of her, and that she needed to lose weight which was so unacceptable, I would've been OK if he would've spoke to me privately do you know how this affects children or teens nowadays please beware of this doctor do not take your children to him Worst experience ever He doesn't even deserve a star. This is the only way it was a loud for me to post it.!!!!

Office was not open at our baby's appointment time and we had to wait. I get that the pandemic is…read morestill going on but we were forced to wait at the hallway until they "got ready". The sign up at the door stated 2 minimum patients in the lobby. There was no patients waiting at the time of our arrival. We called days in advanced to verify that our insurance was taken by this doctor but upon our arrival the front office girl said that they could not see us because they don't take our insurance. We were forced to pay the entire cash price for the doctor visit plus my son's vaccination. The doctor shows up for 5 mins and he DID NOT EVEN KNOW THE BABY'S GENDER. He was rude, and gave us the impression that we're not good parents with our very FIRST baby just because there was a little goo build up in my baby's penis (which we clean regularly). He manipulated my baby's head several different ways and pointed that he has a "flat side". He had no explanation to it, he just said that "IT'S BAD". I think a new parent could use a little more explanation than that. His assistant was more compassionate. Take your child elsewhere this doctor does not care!

Every primary care could learn a-lot from Dr Michael Kim and Nurse Erika. They take personal care…read moreto another level. This is not your typical overwhelmed dr office where you have to wait for 10+ minutes just to talk to an answering machine, and then wait days for a return call that might or not come. They are reachable all the time. You call, Erika herself answer. You text, within 5 minutes you have a reply. Need an appointment, latest next day you are in. Dr Kim is a very knowledgeable, easy going, and kind doctor. Nurse Erika is super friendly. They will do all the research you need from getting referrals, finding which specialists take your insurance and even make appointments with them for you. Getting great medical care has never been this easy and accessible.

Coachella Valley Direct Primary Care offers affordable and top notch care to communities all over…read morethe Coachella Valley. They are a great solution to those uninsured, like myself. The providers and staff are warm and welcoming to their patients and make you feel very comfortable in their care. From providers, Dr. Kim, NP Nellie, and Dr. Burggis to support staff like Erica, the whole team works together to give the care you need. Thank you for all that you do for the community. I will be back.

Very satisfied with office and staff, professional and caring people, Dr Pacold takes the time and…read moreshe is very good with the kids, Very good experience Dr I recommend it

I come here with my girlfriend. Dr. Pacold is really nice, from what my girlfriend has told me. And…read moremy girlfriend is healthier because of her! The waiting room is really nice and clean too!

I just love every experience we've had at this doctors office! I met dr villarasa when he performed…read morea small procedure for my son, and I liked him so much, that we switched pediatricians! He is so nice, as well as Dr Hernandez and the PA, I forget her name at the moment. The other staff is very nice as well. I've never had any issues with any of them. I've never had any issues getting appointments, and they are pretty good about fitting same day sick appointments in. The office is always clean, they have a separate 'sick' waiting room, which I really appreciate. The wait is normally very quick and we're in and out!

Dr Villarasa was on call when my son was born and we liked him so much we switched pediatricians…read more He is very nice and professional and my kids enjoy seeing him. There is a well and sick entrance to the office which is nice. Staff is very nice and we can always call in and get an appointment. Walk ins are not allowed so for the most part appointments are on time. Tv plays disney movies in waiting area which is nice but there is limited seating (10 seats). Office is clean and there are two restrooms for parents/kids to use.