Unfortunately, under no reasonable circumstances, can I recommend prospective tenants rent a home through High Desert Realty. The basis for this review, and my low opinion of this company, stems from my time renting a house from High Desert. While High Desert was competent enough during our tenancy, things turned very sour after we moved out of the property and received our security deposit. Initially, our move-out inspection went very well and Cindy (the owner) praised the condition and extreme cleanliness of the house and property. However, when we received our deposit, we learned that High Desert decided, without notice, to charge us $120 for 'excessive leaves' in a separate and fenced-off 'RV lot' adjacent to the house. This was very confusing to us, as the RV lot was never mentioned in either the 'move-in checklist' or the 'inspection sheet' High Desert provided when we moved in and prepared to move out. Furthermore, Cindy never mentioned the RV lot during the inspection and even praised the condition of the front and back yards of the property during the inspection. In further aggrivation, the RV lot was fenced and locked during our time at the property, thus denying us the ability to access and maintain the RV lot. I have several serious issues with how we were treated by High Desert, and specifically Cindy. As mentioned, we were never given notice of the deduction from our security deposit prior to receiving the despot check. Article 12, title 38, section 103 of the Colorado Revised Statutes set forth many of landlord/tenant laws in the state of Colorado. Specifically, subsections 1 and 4 address issues involving security deposit. These paragraphs first require that tenants be given notice to any deductions of the security deposit prior to the end of lease. If, for some reason prior notice cannot be given, these paragraphs require the tenant be given some type of evidence of the property damage requiring a deduction in the deposit. While Cindy provided us with several pictures of the RV lot, showing the RV lot having 'excessive leaves,' these pictures were not stamped with a date. For all we know, these pictures were takes several years prior to us moving in (and to be honest, after my dealings with High Desert, I wouldn't put it past them). I stated my concerns to Cindy, who assured me that she could provide me with date stamped pictures. I'm still awaiting these pictures. Furthermore, I maintain that the RV lot was locked during the entirety of our tenancy. While Cindy disputes this, Stephanie (employee) expressly told us during our initial tour of the property that the RV lot was and would remained locked. The reason for this was that tenants were not allowed to park RVs, campers, trailers, etc. on the property, thus no reason for access to the RV lot. This is also in accordance with the lease we signed with High Desert, which disallowed RVs, campers, etc. on the property. Both Cindy and Stephanie deny this, of course. When I told Cindy that I was dissatisfied with her response to our situation and would be unable to recommend High Desert to other potential tenants, she told me that she "gets it" but that she "works for the landowner." Indeed! Because High Desert is unable to follow basic Colorado landowner/tenant laws, honor their own statements and inspection practices, and for their generally snarky attitudes, I am unable to give High Desert Realty anything higher than the lowest, possible rating. UPDATE: In response to Cindy's reply, I again emphasize that we were not give adequate pictures of the RV lot, as required by Colorado state law. read more

High Desert Realty is an amazing property management company that I would HIGHLY recommend! We ended up needing quick move and contacted this company and they dropped everything and showed us homes and we moved in within a few days. During our lease, we had some maintenance needs that were addressed quickly and thoroughly. The homes they have are solid, good quality homes. My anxiety always comes with moving out where companies nit-pick to death the security deposit, cleaning, etc. These wonderful people made our short-term lease needs so smooth and we got our deposit back minus what we already knew we would pay for (no nit-picking!) I know my go-to people if we have friends that need a rental! Thanks again High Desert! You helped this family at a very difficult time for us and made this so easy for us! We really appreciate you!!! read more

I found high desert while searching high and low for a new place to live on rather short notice. Keeping in mind that I have a 180lb dog and that makes things a little harder. We were in a bit of a rush to get out of the current living situation and high desert was absolutely amazing about getting us into our new home as swiftly as possible. They have been nothing short of professional and easy to work with from day one. I cannot give these ladies enough praise for not only being speedy and efficient but just plain nice. I have never had to wait on a maintenance request to be answered, they are always on top of any problems I throw their way almost instantly. I cannot recommend them enough and I will rent from them for as long as I can. Thank y'all so much for all that you do! read more

As new comers to CO, we felt very fortunate have found High Desert Reality. Cindy was very helpful in accomodating our need for short term housing. The townhouse that we rented met all of our needs. The staff at HDR acted quickly with any issues or questions during our tenure as rentors. We would higly recommend High Desert Reality! Stephanie was our relator and worked tiredlessly over a period of many months to help us find the perfect house. She was always available to us and endlessly patient. That girl is one hard worker! Brother Matt even got in the picture. He, along with his colleague Jesse, were hired as our movers. Both were amazinlgly effiecient and cheerful. So yes, 5 stars for High Desert Reality! read more

My boyfriend and I spent months trying to find a GOOD reality company and house to rent considering we were moving from out of state. When we came across high desert we were sold right away. I've had such horrible experiences in the past with nasty landlords. I can't even explain how amazing this company is. Anything we need fixed or anything, I mean anything! I get texted back, emailed or called with 10min tops. Any time we have any issues, someone gets sent immediately and fixes the problem. They are kind, caring, and incredibly helpful! Our home we rent is gorgeous and in perfect condition. Oh and Stephanie, she is the best property manager I have ever dealt with. This company is truly the best company to rent from! read more

When I was looking for a rental four years ago, many places were rude and less than helpful. When initially shown the property by Stephanie she was very pleasant and professional. Ended up renting the duplex and stayed for four years! During those four years any time there was an issue (which was very few) Stephanie was always in contact with me about any questions I had or repairs. The staff with HDR realty have always been helpful and a pleasure to deal with. When I was ready to look for a new place, I dreaded possibly having to change landlords as several friends had serious issues with other property management companies; however, I ended up buying a house with Stephanie as my realtor of course! read more

I am now in my third rental property through High Desert Realty. I have never been happier with a property management company. I highly recommend them to anyone looking for a good rental! Stephanie and Cindy are great people! They make you feel like family, and they go above and beyond at anything you ask of them! I remember one instance, I had in a property where the basement was flooding and they both showed up in person, and helped me resolve the situation! As far as I'm concerned, they are the only company in town. I will continue to rent from them and I am constantly surprised at how "on the ball" they are!!! They have a great team and they are a joy to rent from!!!! read more

Stephanie has gone above and beyond anything I could have hoped for while managing my properry. My previous property management company did a horrible job managing my property and it was left in terrible shape. Stephanie stepped in and worked with contractors to get it cleaned up and back to the condition after I fired the previous company. She is very responsive and does a great job managing the tenants and the property. You can trust them to take care of your property, and that's not something you can say about many of the companies in town. Thank you Cindy and Stephanie for your care and attention. read more

I recently signed a year lease with High Desert Realty last month. Stephanie has been an EXCELLENT property manager. She always responds promptly and does what she says she's going to do. She evened followed up with a minor carpet issue to make sure it was taken care of. I know how important it is to have not only a good place to live but (often overlooked) a person that will be there for you when you need it. Cindy has also been very available and helpful whenever I have needed it. Overall, I have been very happy and satisfied with the service, help and property I reside at. Keep up the good work! read more

Was referred to High desert by friends. They have been amazing for us! We had trouble finding a place to live while having a dog. They found us somewhere affordable that we really love. Have been their over a year now. Any time we have had any issue with anything such as an appliance breaking, no matter what time of day it is we have been able to get ahold of someone and they had it taken care of as quick as possible. Stephanie is on top of things as well as being a great advocate for what ever situation we've been presented. Very thankful for High Desert read more

It was so refreshing to meet Stephanie and be treated with kindness and respect after wasting so much of our time with another company in town. She scheduled appointments on days that worked for us and went to the houses that worked for what we needed. We are now renting a great home that exceeded anything else we had looked at and was the perfect price and location. We couldn't have asked for better customer service and experience in renting our first home. Thank you!! read more

Almost two years ago I moved to Grand Junction from Denver. After home hunting for a solid month and dealing with one too many property management agencies, i was finally introduced to High Desert Reality. They were amazingly patient with me, and exhausted all of there resources to find the home I had in mind. Working with Stephanie and Cindy has been a stress free and great experience for me and my family. 5 STARS ladies! You earned it :) read more

Cindy and Stephanie at High Desert Realty have been great to work with. My family and I have been using their services for over a year now. We have had great experiences with High Desert Realty. When maintenance is needed, Stephanie is just one contact away. She has responded appropriately in all occurrences. We definitely have nothing to worry about; renting from High Desert. read more

It has been great with High Desert Realty! Always very helpful and convenient.. Easy to request and get maintenance done through their online tenant portal. Stephanie and Cindy are always there when we need any assistance and work to make sure everything is going well. Would highly recommend HDR when finding your next home! read more

BEST IN TOWN! I would highly recommend renting through High Desert Realty & Property Management! Stephanie and crew are always there to help with any situation that comes along. I have recommended them to a couple of friends and all of them are truly happy. Thanks Guys! You rule. #happytenants read more

Cindy, Stehpanie and the rest of the High Desert staff are AWESOME! We had the pleasure of having them manage our rental property for 4 years, and they helped us sell it when we were ready. We wouldn't imagine doing business with any other property management company. read more

Best property management company in town, always goes above and beyond, working late and on weekends to make sure every customer gets the best service possible. Always uses the highest quality professionals to keep properties up to date on maintenance and repairs. read more