Gotta watch out for the one's making a fast buck? First their kind and asking you a million questions? Then start up with their own plan! Making your visit more expensive! Plus you know what kind of phone you want but their shifting things differently? read more

Metro by T-Mobile - What caption? - Mobile Phones Near Me - Clovis, California

It was time for new phone. Went into Metro PCS and was helped by a younger-than-myself and very knowledgeable employee named Rosie. She was understanding of my technical needs and very kind. The manager, Lyseth, was very professional and kind, as well. I am enjoying my new phone and finding fun treasures. I want to add there were three other customers and Rosie and Lyseth attended to each one kindly and professionally. Thank you, Rosie and Lyseth, for helping learn a little more about technical devices. You two are awesome! I mispelled the manager's name...please excuse me! Her name is spelled LyZeth. Lyzeth. read more

Beware of this place. You will be told it's free and end up paying twice what they quoted you. Nothing and I mean nothing is what it appears to be. My free IPhone 11 and tablet cost me $350.63 and I was paying $50 a month for a modem at T Mobile where they let me take it home and try it for 15 days free and gave me a $75 gift certificate. My monthly bill for internet was $50 every month no surprises. I have ACP which is $30 off my internet and Metro quoted me $62 a month that was after they deducted the $30. When I went to pick up the modem, they charged me $124.94 and told me that was the cost of the modem and activation fee. I don't want to buy the modem, it would be useless if I quit Metro; and as far as the activation fee, at T Mobile, you pick up your free modem, take it home, and plug it in. WHAT ACTIVATION FEE.? So that is in addition to my new monthly fee which they quoted me and even put it in writing $62.00 and that's with my $30 discount with ACP. Now they are quoting me twice that much with the ACP discount. So I am out $350.63 for my free phone and tablet plus $124.94 for the Metro modem that you are forced to purchase and my $62 monthly internet fee has doubled. Everything they promised me to get me to switch over to their network was a scam. I returned all their equipment and asked for a refund. Of course they refused and chased me to my car trying to get me to take the equipment back. read more

Big hype, lots of promises but in the end, a horrible experience. The free iPhone 11 with the free $10 pad cost me over $250. They told me my internet would be $62 a month after my $30 ACP deduction. I asked them to put it in writing. The mgr. gave me a written price of $62 with ACP or $92 without. Nothing is in stock, you have to wait weeks to get your merchandise, the phone comes in but you have to wait two weeks for them to get the modem in. Then they give you a time limit (if you're not here in an hour, they will give it to someone else) I got the call that they had a modem in so I had to rush to their store to get it before they gave it to someone else. When I arrived, they demanded my DEBIT card, couldn't take a credit card. I thought I was paying for my first months service. He charged my card $126, then he told me I had PURCHASED the modem. What? Why would I purchase a modem which would be useless if I changed companies. Comcast, T Mobile, you are not required to purchase the equipment. What a scam. Then they spring it on me that my monthly internet fee would be, not the $62 quoted me and put in writing, but now my monthly internet fee will be $120 a month. Save yourself a lot of grief and stay away from Metro. read more