We hired this company to pull network cable (Cat5e) to multiple locations around my house…read more Fast, Friendly and Exceptionally Fast at what they do. Will hire them in the future for more work.

The company that I work for has been so happy with the original installation and support (when…read moreneeded) that we have expanded our original camera deployment. We will continue to do this as well as we determine areas that need to have surveillance based off of our previous interactions with Beyond Tech. Keep up the great work!

Prompt service to install two Ethernet drops in our home. Good price. Great work and fast. Would go…read moreto again.

I had another company no-show me and then cancel 2 hours before our second appointment. I contacted…read moreJohn and he was super professional. Gave me a reasonable quote and stuck to it, even though the job took a bit longer than expected. He asked me a ton of questions to make sure the TV was just where I needed it and executed as planned. Well worth the expense of paying someone else. I'll definitely be calling him for future needs.

Let's talk about Andre! T-mobile needs more customer service like this person. Absolutely hands…read moredown is great at his information, and knowledge and work ethics

We have been here for 2 hours. No employee spoke to us until 1 hour and 15 minutes in to this…read moreatrocity of a business. There's no urgency or care to even be considerate of peoples time. The reps are only interested in killing time to not have to help others it seems. There are currently 4 people still waiting and 3 others walked out because of the wait. I gave it a one star because zero isn't an option. They need a rep to deal with small issues so everyone doesn't have to listen to them answer the dumbest questions ever.

Went in there and was expecting a long wait. I was quickly helped by an agent named Jason. Jason…read moreanswered my questions and provided me info on my current equipment. I just want to thank him for the customer service he provided. More internal and external employees could learn from him!

THIS STORE IS THIRD PARTY RETAIL, NOT A LEGITIMATE XFINITY STORE. However, they will completely…read moreneglect to tell you this. I went in to transfer service and delete another service... the same service that they were glad to sell me a couple months prior and assured me would be easy to stop once I permanently relocated and no longer needed. Again what they will not tell you is that they are THIRD PARTY SALESMEN, NOT LEGITIMATE XFINITY EMPLOYEES. This is why they do not know anything. The manager here, a very young and rude guy maybe 5 feet tall, who identified himself as Juan H***nandez, tried to tell me that if I wanted to accomplish the transfer I'd have to start a new service at a different price which would be higher than what I was paying. I told him I've been a customer for at least 10+ years and when I started this additional service a couple months ago, the price rate came with a 5 year price guarantee. I started asking why he couldn't honor it, why he is telling me I have to pay a higher price, and why if he is a manager he can't override it since it was guaranteed at this exact store. What did he do? Told me since I am refusing their service, I can either leave the store or he would consider me trespassing and he would call the cops on me. But what did not once do? Relay that he is NOT A LEGITIMATE XFINITY MANAGER, ONLY A THIRD PARTY SALESMAN, and cannot actually do anything that was promised at the time of sale. So instead of being honest about what type of store it is, he resorted to telling me I need to leave or he'd consider me a trespasser. He also left me unable to return the equipment I brought with me and still stuck paying for 2 service accounts that I did not need. When I told people what happened, I was given a different number for customer service to get through to corporate to escalate. Their number got me through to Xfinity and it was only then that I LEARNED FROM XFINITY CORPORATE THAT THIS HERNDON STORE IS NOT A LEGITIMATE STORE. The Xfinity rep apologized profusely for what this store did and how they handled everything. The rep was able to handle the service transfer and cancellation of the 2nd account and told me to go to an actual corporate store to return my equipment , not this THIRD PARTY RETAILER. I went to corporate store on Shaw avenue and not only were they professional and courteous, they actually knew what they were doing. I have already escalated to corporate about this third party store and the manager here. Also, THIS STORE IS NOT EVEN LISTED ON THE BBB. I have since requested to add them and have also reported their service practices and unprofessional behavior. This Herndon third party store is honestly only staffed with practicing salesman who have no idea what they are doing and have no idea how to deal with customers. Walk in to this store at any given time and you will find customers who are incredibly unhappy with the workers here.