The technician was very friendly and knowledgeable in what was wrong with my icemaker. He reassured…read moreme that if the problem persisted that Mr Appliance would take care of the issue. Thank you,

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

Worst store in El Paso. The wait time is excessive, they won't even check in with you. They will…read morelie to get you to buy something then not follow through on their end. My bill is constantly going up but I'm missing credits that should be given. Reconsidering AT&T as a whole. Horrible customer service

If you come to the store, ask and wait for Elsa anyone else in here really does not have it…read moretogether. I signed up a contract with Ernie and was told I have to wait for the phone to come in. Three weeks later, I went in the store after calling their customer service number where I could get no help I could not find the person I signed up the contract with and spoke with a lady manager who offered no solution. It is like they feel they're doing you a favor to do their job nevertheless, cancelled the contract went to a different store where I was able to get the phone the same day I would have much rather done business at this store since is the closest one to me. I should have asked and waited for Elsa when I went to the store initially I'm sure she would've got it done as she is very customer service oriented Thank you. Ok

We've moved back stateside and needed to get set up with 2 new phones plus SIM cards for 3 others…read more Alba was tremendously helpful-- kind, efficient, and knowledgeable. The woman was multi-tasking and managing everything with a smile.

Gregory was so amazing! And so helpful. Definitely will make the drive over here! Also the manager…read moreVíctor was super nice.

The worst customer service they take advantage of the elderly. there's a male worker that didn't…read morewant to give out his name cuz he new he was going to get in trouble. I suggest not to go to this store don't send your mother or father They will get ripped off !!!!!

I went in for a new phone and line. They were very fast and helpful. I spent way less than I…read morethought I would and got a great phone.

Excellent work but the two workers that came by. You pay by the weight of the service you need…read morehauled away. This was different than what I was used to but it was a very reasonable price. Service was great. I would recommend them and use the company again.

We ended up not needing their service but I wanted to recognize the owner Thomas who was super…read moreresponsive even near 10pm. He gave detailed information and was extremely helpful & responsive! I will consider them first for any future junk hauls I need. Thank you!!!

We went in and we were seen right away. Sergio did a great job at getting us the best price and…read moreaccessories for our phone. We are definitely coming back here to upgrade our other iphones when the iPhone 18s come out. Sergio, Julio , and bobby were great!

The rep Gabriel is definitely the next best thing to sliced bread! If everyone was as helpful as…read morehe is .. all would be great!!

I was with them a few years as the service did work to greatly minimize mosquitos and let you be…read morecomfortable outdoors (and price was reasonable) but unfortunately they were too unreliable as far as sticking to appointments was concerned (didn't show up several times), which became too inconvenient.

It is the greatest feeling to be able to have friends come over and enjoy your backyard bug and…read moremosquito free. Everyone should get Mosquito Squad.