AVOID THIS BUSINESS AT ALL COSTS…read more I read the previous review from "vincent k." down below and decided to give K and B a shot against my better judgement... and he was spot on in his review. These guys are grifters through and through. Their M.O. is to up charge just because the don't like dealing with a specific customer, and they aren't even coy about it. Here's how that went down. I called and asked for an estimate to get a single cable of CAT5 pulled through EXISTING conduit from my office to a data room a few units over. 250ft in cat 5 is needed, as shown in their own original estimate. The conduit ALREADY HAD FISH TAPE IN IT, but I wasn't there to do it my self as I am out of state, so I decided to give them a go. The estimate comes back for $700.00. mind you, nothing is itemized, explained, and there is a vague "ADMIN FEE" listed but doesn't specify how much of the $700 invoice this makes up. Being that I work for a business, there's a lot of red tape to get projects and expenses like this approved, so I ask on the phone about what the admin fee is and the charged amount for this fee. I get sternly told that its for paperwork and doing a "site walk" and that it was $160. Seems steep but ok. I get this charge approved as I really just need the work done, but by now its been over 5 days and the original estimate has expired. Then I get a text message from them at 7pm on a Tuesday (first day back after a 3-day holiday weekend) stating that quote has expired and I told them I could pay immediately and that it just got approved, to which the response is "we will call for payment details". As you can guess, nobody ever called, in fact, all I got was an email with a newer, more expensive and even more vague total of $750.00. now i need to look unprofessional in front of MY superiors and try to explain why the mysterious charge went up $50 more, when I couldn't even explain the initial charge to begin with. I get told by K and B that this is "an updated admin fee". When I ask why? nothing.. I'm sorry, you're telling me that you increased the charge by 30% to $210 total for paperwork and site walk when literally nothing has changed regarding the scope of work, no other site walk was done, and no paperwork has been filed yet? That's a hard no from me. If anyone needs any other assurance that these guys are scammers and crooks, see the photos I've attached that detail everything I've typed here in proof. Please save your money, time and headache and go somewhere else, these people have clearly been inconvenienced by not receiving immediate payment and needing to send one more email, and tried to upcharge an already ridiculous "admin fee" of $160 to $210 with no rationale. I've seen "Nigerian princes" in my email inbox try harder to get money off of people for nothing in return. K and B is shameful and I hope this review keeps anyone else from going through what Vincent and I went through. Take your money elsewhere, these guys are crooks and don't even try to hide it.

We needed some new equipment installed quickly at our surgical center; Dealing with patients at a…read morebusy center can make it difficult to get the job done without disrupting our schedule. K&B was able to work around our schedule and get the job done in a timely manner and our company is very thankful! Thank you for your services and also Bryan, who also was very polite and efficient!

Called a few tech companies and felt like some of the people working didn't know what they were…read moretalking about or just didn't know how to explain how cyber security works but that wasn't the case with Syn Syber. The guy who worked with me was very professional and thorough with what it is they do and how they can help my business and clients from becoming victims. If you need tech or cyber security consultation give these guys a call, you won't be disappointed.

SYN Cyber has been instrumental in optimizing our network performance and providing cybersecurity…read moreguidance. Russell and team ensured our network and systems ran smoothly to maximize efficiency. We highly recommend SYN Cyber for IT services. This team is full of rockstar professionals that keep customer satisfaction as a primary driver, and it shows!

Emailed for some help and received an out of office reply…read more On to the next company.

I worked with Mark and the quickness and accuracy to ensure that the migration of all of our phone…read morenumbers and 800 number etc. had zero issues and his hardware tends to be much cleaner and nicer than what we got with Vonage. He also will not raise prices without discussing and just provides a much more personal feel even for a company as large as mine. Great work!

We desperately needed help connecting our new data lines for the new store. We called Leia at Pro…read moreGroup Network she moved her schedule around and came out the next busienss day! She brought Robert with her and together they had us up and running immediately. Highly recommend Leia and her group for telecommunication and networking.

Pro Group has worked on my work PC and both my home PC's, including my personal laptop for a couple…read moreyears now. Not only were they professional they ARE Affordable. They responded quicky to my calls. They also walked me through what the problems were and hooked me up with much needed updates. Very knowledgeable, friendly and courteous. Suffice it to say if you have any PC problems save yourself the time and hassle and call them. I guarantee they will be there quickly and help you with all your Computor needs. Great experience. Would definitely call again if I have a computer issue! HIGHLY RECOMMEND!

It's been so hard to find a dependable IT service. Rad and his team are great. Very…read moreknowledgeable and dependable. Always on time and available. Also they are up to date on all security issues and make recommendations. Friendly and no attitudes and can explain things in to us that are not so tech savvy. Recommend

Absolutely great services that's all I have to say Had to go twice but each time it was very…read moresatisfied

Excellent customer service always, especially when I'm struggling with my bill, they're always…read morewilling & ready to help you.

The first associate was rude it just made the first contact with a customer unpleasant…read more Why are you here ? ??? He asked Instead of I can help that!!! The next associate Reed was great help me with my issue solved them. If I would dealt with him first, I would walk away happily but just the other guy made the experience horrible. Good job to Reed.