Adeel did a great job and was very polite. He is very knowledgeable and smart. I would definitely come back to this store in the future.

In the Spring of 2017, I switched to MetroPCS (now Metro by T-Mobile), even though they have always been using the T-Mobile network. My experience then was stellar, working with a service rep named Danielle. I've tried calling the location several times to see if she still works there and they DO NOT answer the phone. Fast forward to November 2018 and my friend needs a new phone. Of course I suggest MetroPCS. I will say, she made one mistake - she didn't ask me to come with her. That said, no business should take advantage of someone who doesn't understand technology very well. She had a simple request - new phone, new service and transfer her number and files from her existing phone. Instead, they issue a new number and fail to transfer her files. She goes back to take advantage of the 30-day return period (as printed on her receipt) and the store owner/operator fails to accept the return. She shared other shady experiences, such as the store agent buying a phone (for cash) off someone who came in from the street. She tried calling MetroPCS corporate, which, even I know is a complete joke. Based on her experience, I would avoid this store at all costs, and although service works for my needs, I would never recommend anyone use MetroPCS based on her inability to get ANY assistance from either the store or the company. I'm continuing to work with her to help resolve the issue since THIS store operator (a man) refuses to assist her, and she cannot get the 800 number to have a clue what she is calling about. read more

One star TOO MANY ! Switched to MetroPC about one year ago since Verizon's service ? was PATHETIC to say the LEAST. Wouldn't be allowed to use the Proper words on here to REALLY say . Spent 6 HOURS trying to reach the DISGRACEFUL PATHETIC company. In the past week to say I WASTED 50 HOURS would be an UNDER ESTIMATE. NOBODY there Knows ANYTHING, Not EVEN Proper English. Two said they were in Mexico. Before my New bill on the 16th of next month, I am taking my Smartphone and Tablet ELSEWHERE. Even Serving in Viet-nam with the U.S . Marine Corps was LESS B.S. read more