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    Metro by T-Mobile

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    6 years ago

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    Metro by T-Mobile

    Metro by T-Mobile

    (1 review)

    Went into metro pcs on squire road revere today to buy a new phone. i walk in and there looks to be…read moreanother customer waiting but i wasnt sure since he was not standing at the desk he was off to the side, regardless theres nothing wrong with greeting your customers upon walking in! i walk in smile at the girl working there she looks absolutely miserable no smile back, she said hi so i walk to the counter and say hi my phones been acting a lil funny before i can finish my sentence and say im looking to upgrade she cuts me off with "well im with another customer YOUR GOING TO HAVE TO WAIT" i reply (still being polite) oh im sorry i didnt know u said hi and i seen he was off to the side, she said ya well im still taking care of him! (Still being extremely rude) Which was fine by me i didnt mind waiting but she was just soo rude! Her name is Brenda. I tell her how rude i think she is and leave i will take my buisness to another metro location! Theres a way you talk to people and that aint it! She couldve just said ok well im taking care of this gentleman and i will be with you in a moment! NOT WELL YOUR GOING TO HAVE TO WAIT! Just absolutely miserable! I have no idea why shes so mean her face was mean her whole disposition was just miserable, I was only in there for a moment and was met with instant misery! Do yourself a favor and dont go in there go to a different location!

    From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

    T-Mobile

    T-Mobile

    (1 review)

    So yes, I'm still with T-Mobile, I went in to ask a few questions as I wanted to add an iPad and an…read moreextra phone onto my account. I was in there only to ask generic questions and the young man that was behind the desk requested my ID. I responded with only a few generic questions. You really don't have to open up my account. he went onto that it was my protection that he takes my ID. I told him that I didn't need any protecting and that it certainly wasn't too protect me. I explained to him that my ID does not help me or protect me in any way shape or form and there is no reason why I need to give him my ID to answer a generic question. My question was how much is it for a phone and an iPad? I don't understand why I would need to give an ID to ask this question when people don't have to show an ID to vote??? I ADVISE EVERYBODY NOT TO USE THIS LOCATION AS THE EMPLOYEES ARE RIDICULOUSLY UNEDUCATED AND DO NOT KNOW HOW T-MOBILE WANTS TO DO BUSINESS This being said later that evening, I called T-Mobile customer service on the phone. wouldn't you know I got the best customer service ever on the telephone? I added one more line to my account. I added an additional iPad to my account. It took all of 4 to 5 minutes. The representative was extremely professional as I would expect any T-Mobile employee to be. I JUST WANT TO REIFY DO NOT GO TO THE 339 SQUIRE RD. LOCATION AT NORTHGATE SHOPPING CENTER. THE SERVICE IS HORRIFIC. IT WAS HORRIFIC FIVE YEARS AGO AND IT IS.

    From the owner: Visit the T-Mobile store in Revere and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 339 Squire Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

    Metro by T-Mobile - mobilephones - Updated September 2026

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