Habib was so very helpful in getting a phone set up when I was not even helped at another Metro…read moreStore two times. He was efficient and had it all taken care of in 15 minutes. I would highly recommend and if I need any help in the future I will surely go to him!

Sonya at METRO in Somerville was the most helpful person. On two occasions she was knowledgeable,…read morecourteous and efficient. Any time I expressed any hesitation with my new phone she offered to be of assistance. I'm really glad there are great people like Sonya in Somerville to help people with their tech! 5 stars. 6 if I could

Went in to make a cellphone payment since I moved into Salem area , I appreciate the great service…read moreand attention received from the owner Christian. He offers many other services such as repairs and sales, will be coming back to make my next payment.

DO NOT SHOP HERE. Awful experience. I got my phone fixed by them in may and the screen stopped…read moreworking with no damage visible in July. I was out of town and had no choice but to get It fixed the person who fixed it showed me that they sold me a screen with a poorly taped together defective connection. When I brought in the phone screen they put in my phone (Which was defective and held together by tape) and explained that they had sold me a defective product and explained I needed my money back they denied any responsibility and refused to refund me. They ask their customers to pay cash and not take receipts so they don't have any records of their culpability. DO NOT SHOP HERE. SCAM.

Dear Easy Fix, I am…read morewriting to express my dissatisfaction with the service provided to my Laptop. The laptop was brought to Easy Fix in Allston, MA for virus removal.  The representative specifically explained the laptop will go out to Framingham, MA for service, with a completion of three to four days. I called the business approximately one week later after not hearing from Easy Fix with an update. The representative stated they needed more time because the laptop is old.  From week two to three, I called a couple of times and went in person to inquire about a status. The representative recommended an upgrade to the laptop in which I agreed with the understanding documents on the hard drive were transferred to a pen drive, and a pen drive was dropped off at the business store.  I called on the fifth week to inquire about the status; the representative indicated that due to the laptop being old, it was not possible to upgrade, and the intended upgrade to the laptop took a very long time, not possible to upgrade. I said I understand but would like to pick up the laptop in Framingham. The representative stated the location in Framingham is not a place I could walk in and pick up the laptop.  At the end of fifth week, I was able to pick up the laptop at Easy Fix in Allston, MA. Unfortunately, at the opening of the laptop, the following two screens continuously populate; the first screen "preparing for automatic repair," followed by the second screen "your device ran into a problem and needs to restart.  We'll restart for you."  I powered off and, on the laptop several times, and the same two screens went into play again.  Additionally, the laptop was dropped on surface, there are cracks and pieces broken off.  Also, extremely visible, the laptop was opened where the hard drive is stored. I called Easy Fix to notify about the issue and provided photos; the business has not responded. When picking up the laptop, I paid for the service and walked away from Easy Fix with the understanding an upgrade was not possible. I didn't expect the laptop to be non-functional. Prior to handing the laptop to Easy Fix, the laptop was functional, I was able to access business and personal emails, internet, create and complete Excel, PowerPoint presentations, and type letters.

I am really impressed with junk King! I had an appointment time slot of 1 to 3 and they were here…read moreat exactly one. It could not have gone smoother! They were willing to price match twice for me. I highly recommend them! Very professional and they know their stuff

This is actually the worst company I have ever encountered. I had an appointment yesterday for a…read morepiece of old gym equipment to be picked up between 12 and 2. They never showed and never called. I called them and they said they were running late. They strung me along for 2 more hours (they never called me, but I kept calling them), and then said they weren't coming. They rescheduled for today between 8 and 10 and said I'd be first on the list. I called at 8 to confirm and was told I'd receive an ETA within 15 minutes. I called them at 9:20 since I'd still heard nothing and they said they were more than an hour away. I literally don't know what to say except absolutely do not hire these people. You'd be better off stopping a stranger on the street and asking for help with junk removal.

I needed to get rid of a large heavey sofa, a large cabinet and large desk in the basement…read moreAustin responded to my message right away. It was so easy to get a quote. I sent the pictures of the items and he gave me a very reasonable quote. When I was ready, Steve scheduled a pickup based on my schedule. Amazing. Mark and Eric arrived exactly at the scheduled time. They were very professional and friendly. I am so impressed with this company's services. It's hard to find good and honest services, nowadays. Keep the good work.​​

I had a snowblower to get rid of and everyone else was so overpriced it was crazy. These guys took…read moreit at a very reasonable price. They were on time and personable. I highly recommend them for your junk removable.

If you are in the Boston area and need a copy/printer/scanner, look no further. Bob Klein and his…read moreteam at Copy Pro have you covered. Their level of service and expertise are second to none. They set the standard for what service should be! Our Miami law firm recently had a major trial in the Boston area. We needed a short term copy/printer/scanner rental for the makeshift office we were setting up. Boston Harbor Hotel suggested we reach out to Bob and his team at Copy Pro. They worked with us on a short term rental and had everything delivered and set up before we even arrived on site. In the process of my team setting up the rest of the room, they discovered that two (2) of the printers we shipped up from Miami arrived broken. I again reached out to Copy Pro for assistance the day before trial started. Imagine my surprise when Bob (the owner) got on the phone himself and offered help me. Since he had several techs at a seminar that day, he personally delivered 3 additional printers for our team, got it all set up and tested to make sure everything was working before he left. A true lifesaver!! I can not thank Bob and his team enough for their assistance.

Rob Klein was great to work with and very responsive. Highly recommend!read more

Cute stuff, but they're charging an outrageous 100% markup from retail price…read more I can appreciate a boutique premium and often am willing to pay it, but today I saw a beach bag they were selling for $240, and it's $120 directly from the company website, which is a fantastic female-owned, all handmade company. And the sales associate I spoke with defended their pricing -- very unfortunate! And people wonder why small boutique business struggles :(

We stopped in here to poke around and see what they had. I bought my daughter a ring she fell in…read morelove with. A few times during the day the ring fell off her finger. We went back and explained the situation and they exchanged it for the next size down. They were happy to do it, no questions asked. Great selection and even better customer service!

After the passing of my grandmother, she had left me a diamond ring. It took several years to…read moredecide what to do with it, Renaldo at Art Gold in Everett mass helped me design and create the most beautiful and economical real diamond ring that I could of ever hoped for. His total professionalism and honesty as well as his genuine concern for the fact it was my grandmothers has made it to be not as a jeweler but a personal friend. If you ever are looking for a jeweler, you will not find a more honest and caring jeweler than Renaldo.

A battery for a Timex Watch is 30 dollars. Wow, expensive…read more The battery costs 5 to 7 dollars retail. It took less then 3 minutes to replace it. A generous profit is 20 dollars. But they charged 30. I buy gold gifts for my grandchildren, but it won't be here