Went here on a total whim and metro Coffee had a copy of the Washington Post from that morning with a Nats poster for BP. So awesome since I was unable to get it since it was after 6:00 pm that evening and the paper was in perfect condition! read more

This store is VERY convenient indeed! I almost religiously go over here after exiting the metro and before heading home every day. It's a two minute walk from my home, the people who work here are mostly very nice, etc. The only way it could get better in my opinion is if they were to expand their selection because there are certain convenience store staples that are strangely absent there. However, on the flip side, there are also several things that they do have which are fairly unique to this sort of shop....things you would not normally find at a convenience store. I feel quite close to the people who work there, as I see them almost every afternoon. Once, when I came in to pick something up and started bleeding from my ear (I had just got my conch punched out with an extremely large gauge) the woman whom was there showed me great levels of care and concern, and after it was under control I stuck around and tried to help with cleanup. Extremely nice people. They also have a coffee shop/restaurant under the same roof, which I always forget about and have not tried anything from yet. If you board or exit at the Rockville Metro Station, this store is by far the closest one that you will find. read more

I've stopped by this shop four times so far and have never had better customer service at a convenience shop before. The people who work and operate this business are kind and friendly. They are also very accomodating to what you request. They are still new and the menu is expanding and changing. Their coffee is fresh and their subs are good. And well priced too. Sandwich sizes are big (heavier than Subway) and come with a fountain soda (any size) and small bag of chips. I asked if they had soy milk the first time I came in and they said they would start carrying it..every time after they did and they didn't charge extra for it like other coffee places do. Their smoothies look good too and the ingredients are good (all fruit, no added sugar), but I haven't tried one yet. The store has a lot of space and a variety of snacks. There's a lot of natural light inside it and has always been clean. They have a great location right next to the Metro so I hope they do well! read more

I was on my way to the office and saw a little sub shop/ store, Metro Coffee Conveniece. Figuring I would support a small business, I decided to buy lunch for my self and a colleague there. I asked to use the rest room while my sandwich was being made and walked in to a clogged toilet with a plunger sticking out of it. Disgusting. I asked if I could use the staff bathroom instead. I could see it from where I was and It was immaculate. She said no. I explained that the condition of the other bathroom was not acceptable and still she refused. I told her that the condition of that restroom was enough for me never to frequent her business again. She smiled and said no. I left. My number in rule, if you can't keep the facilities clean, I am not eating in your establishment. I figure if the restroom is. It clean, I don't trust your kitchen. read more

I went into the store on a whim. I was looking to buy lunch for myself and colleague. The woman at the sandwich desk was nice. I asked to use the rest room and the condition of it was appalling. The toilet was clogged with feces and toilet paper and a plunger was sticking out of it. I point this out to a worker and she shrugged. I asked if I could use the staff restroom instead and she said no. I tried explaining again, and still she refused to let me use the clean restroom. I told her that the condition of the restroom and her unwillingness to bend in their policy was enough to convince me to never come into her store again. She smiled and said okay. I decided that did not need to buy food made in that establishment and left. I will not be back. read more

The customer service here is incredible. The guy who runs this place seems to know everyone, and he always goes above and beyond to make sure customers are happy. For example: I stopped in last week to get a coffee. Instead of the usual pre-brewed coffee (which is very good here, btw), I opted for a mocha from their coffee bar. The guy forgot to make it exactly right (it was still amazing -- I mean, this is a *convenience store*). The next Tuesday I stop in again, and he gives me a bunch of the things I was buying for free because he remembered he "didn't make it right." Now seriously: the coffee was still amazing. The fact that he sets such high standards for his establishment that he a) remembers whem something small causes his products to not be 100% perfect, b) apparently tries to catch up to a customer with a replacement when things aren't 100% perfect and c) remembers all this a week later, and offers you things for free? You cannot get better service than that anywhere. And the coffee was still awesome! Besides the coffee and amazing customer service, the selection of stuff here is great. You have the usual products, but also a broad selection of specialty food and drinks that you won't find elsewhere. I haven't tried the subs that another reviewer mentioned, but the breakfast sandwiches are great. But even if this place were just offering the usual selections and not top-quality food and beverages instead of the great products it's got, it would be great because the customer service is so awesome. read more

Best breakfast sandwich I've had in a very long time! Great customer service, too.

I wonder if the management has changed. I am very disappointed in this store because it no longer stocks diet soda without caffeine. Caffeine makes me sick, and if I want to drink water, I have a container of tap water. I used to stop in here a lot but not any more. read more