Ordered the Ultimate Elegance Long Stem Roses, 24 Count a week in advance of a Monday delivery for…read moremy Anniversary. Sent an email requesting a delivery time estimate, received no response. Call the location at 4pm on the day of delivery, was told it was out for delivery at 2pm. Received an incorrect delivery. Overgrown greenery, decorative sticks and an oversized vase, with the incorrect rose count. Called for a replacement. Was told there was an issue with their system and I would be followed up with for a resolution. After I had not heard back regarding a resolution. I Called back before closing, the lady I spoke with was rude, would not answer my request for a resolution time frame or refund. Placed me on mute until the store closed, then hung up on me. I would not recommend anyone due business with this florist.

They never called to let me know they were delivering…read moreflowers to me and left on front porch.They sat there for 3 days before I found them. Poor customer service!

Sent flowers for a funeral, and this florist was super accommodating! She was able to get the…read moreflowers to the recipient by the next day, and they were gorgeous! Very reasonably priced and good customer service.

I have used Petals Plus many times In the past 2 years. They are always so friendly, helpful and…read moreaccommodating. I live out of state and have a ton of family in Waxahachie that I send flowers to. I've gotten nothing but good things about the flowers they have received. One cousin texted me that these were the prettiest flowers she has ever received and that they lasted a long time. Petals Plus went above and beyond for me on my last order when I HAD to have flowers delivered a certain day, a day that they don't do deliveries on. They even texted me a picture of the flowers. I truly appreciate Petals Plus and they will continue to have my business . Thank you Petals Plus

We ordered flowers to be picked up today before they closed at 5:30pm. I arrive at 5:00pm maybe…read more4:59pm As I am walking up a women says, "Hello." I reply, "hello", and continue to the entrance door. The door is locked. The women gets into a truck and drives away. It is 5:09 pm as I type this review. If she did work here this is awful customer service, she could have said something besides hello. The floral order was prepaid with instructions we would pick it up today before 5:30pm

I purchased flowers for my moms birthday about two weeks ago. The flowers were supposed to be…read moredelivered on the day of her birthday. They were not! No one called me to inform me that flowers were not going to be delivered on time. The flowers ended up being delivered two days later. The water in the vase was dirty and flowers had already bloomed. My mom called Martha's Florist and the first person she spoke with was able to assist and said they would send her new flowers the following Monday. I called my mom to ask if her new flower arrangement arrived and she said no. My mom called Martha's Florist and she spoke to someone who works at Martha's Florist and told them about the dirty water in the vase and the awful smell that was coming from the flower arrangement. My mom told them the flowers arrived two days late and they were supposed to send another arrangement in place of the other one. My mom told me that the second person she spoke to was rude and kept interrupting her. She told my mom, "if your daughter wanted the flowers delivered the same day she should've paid for same day delivery" When my mom told her I paid the fee and they still didn't arrive the Martha's Florist employee kept interrupting her. My mom asked for her name and she refused to give it to her and told her she was the one that designed the arrangements DON'T purchase from Martha's Florist...awful customer service!!! Giving 1 star because I have to NOT because I want to.

I took a chance on this florist in Irving and was so glad I did. I called them rather than…read moreordering on line. Customer service and placing my order was easy They were both kind and professional. I went with Designers choice and my arrangement was beautiful. I will definitely use them again. Highly recommend!!

The flowers here are high quality. These roses are a week old and still look nice. They were around…read more$90 which Google said was reasonable for the quality. The owner was helpful.

Love this florist! The arrangements are stunning! They use the most beautiful fresh flowers which…read morecombined, make for a truly lovely gift for any occasion. Highly recommend!

From the owner: Looking for a reliable, luxury flower delivery service in Dallas TX? Look no further than our team…read moreat Flower Boom Dallas! We offer same-day delivery on all orders placed before 1pm, and we have a wide variety of floral arrangements to choose from. Plus, our experienced florists can create custom arrangements to perfectly match your needs whether you’re looking for flowers for a special event or just to show someone you care. Order online or give us a call today and let us help you choose the perfect flowers for your occasion!

Consistently gorgeous & creative arrangements. Delivery is excellent. Jeff would be proud!…read more Judy B, Turtle Creek, Dallas

Such a nice vibe! I walked in right before closing, and the owner still took the time to make me a…read morebeautiful custom bouquet for a party. Kind, thoughtful, and excellent service. I'll definitely be back!

I was in search of a local BOB. I found Karla. I called 3 different businesses multiple times...no…read moreone returned my call. I called Karla Thursday morning she picked up immediately. I described occasion, budget, what I wanted & colors. She was very knowledgeable & advised on best selection for season. She sent picture of arrangement prior to same day delivery. I was out of state so I appreciated this service. My niece was quite happy as I. I highly recommend if you're looking for a responsive professional vendor.

In Step Floral put together a beautiful arrangement for us. They provided competitive pricing and…read moredelivery. The arrangement was for a family member who had suffered a stroke this week and her spirits were uplifted when she received her arrangement of bright colorful blooms. Thanks so much! We will continue to use In Step Floral for all of our floral needs!

The customer service was fantastic. The website does not tell you what address they service and…read morewhat they don't. The flowers are beautiful!

From the owner: We have bouquets for all occasions and we use fresh premium flowersread more

Oh my goodness, "Special Impressions" is the perfect name for this florist! I lost my husband and…read moresomeone recommended them. Allen, the owner, listened to what we liked, made recommendations to make the casket and family flowers unique to my husband (cowboy hat and boot wearing, diehard TX Rangers fan) and designed the most beautiful arrangements. They were perfection! Can't recommend this business enough.

After having my order cancelled with a larger, national florist network at the last minute, I was…read moredesperate to find a florist local to where mother lives in Weatherford (I'm a few hours away). I found Special Impressions and placed my order on the Saturday before Mother's Day, having little hope that they would actually be delivered on time. Unfortunately, due to circumstances beyond anyone's control, the flowers not delivered in time for the special day. Later in the day on Sunday, I received a long voicemail from the owner, Allen, offering a very heart felt apology for the situation and offering to try and make up for it. So, on the Monday after, my mother received a call from him and they delivered an upgraded bouquet to her place of work. I'm leaving out a lot of small details, but Allen and the whole team at Special Impressions went above and beyond in making up for a situation that was beyond their control, going so far as to reach out to other suppliers looking for flowers that Allen said he would feel comfortable representing the quality his shops strives to deliver. After the flowers were delivered, he followed-up to let me know, with further apologies and a guarantee to make sure it doesn't happen again in the future. I will definitely be using Special Impressions in the future for any flower deliveries in the Weatherford area. Thank you very much Allen and team!