Been with VIVINT for a year now and I love it! Alex was my Installer and he explained the system…read moreand how to operate it great! He left no mess after installation and was patient with my questions. Great price for my coverage and I have recommended the service to neighbors! Alex showed up on time for the installation and finished in the timeframe he quoted. Amazing SERVICE !!!

The door to door salesman was a liar. My garage doesn't work with this system. I should have stayed…read morewhere I was. Then after 5 days you're locked in with this system. It's more like scamming people instead of helping people. Do not recommend but do what you want consumers. Don't get shitted on like I did. You have been warned.

Turgut came out to set up a home network as there are dead spots in my house for internet. Added a…read morecouple very high quality access points with great range. I now have fast reliable internet through the entire property. Including a pool house! On top of that he organized my mess of modems, routers and switches in my storage closet. Now all are housed in a rack inside a storage closet. It looks amazing professional and clean. All of this for a very very fair price. Will schedule installation of security cameras shortly. Many thanks to Turgut!!

Alex did a great job. He was very patient in working to meet my expectations. He is very…read moreknowledgeable and He put in the time to make sure it was done right. The end result was a great job.

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Avoid this company. They do not stand behind their work. Six months ago they installed a new plate…read morelatch as front door was not closing tight. They installed a new handle and latch. First, when they installed a new handle that they said was the same one as original, it did not cover the whole outside area. So there was a white unpainted area showing. Now six months later the door does not stay shut. When I called company (I think owner) he said it was probably the cold weather, although it has been in the 70's the las week. He would come out to take a look, but would charge me an additional $75, after the original $350 he charged. Hate businesses like. Don't use them!

Yea!!! They're definitely getting 5 starts. From their punctuality to their price point to their…read moreresponsiveness. It was all that I needed to book them. I had an unexpected death in my family which caused me to change my original lock change date. They was so accompanying and was willing to work with me with my schedule. Upon the agreed date they showed up within the time frame of 9am - 11am and literally the process was 10 minutes at the most. Very professional!!! I definitely will use them again when necessary and they're on my referral list. Thanks again

Whether you have an old computer or a newer model that just fell out of warranty, Trox Tech is up…read morefor the repair! I have an 15inch HP Spectre x360 that I purchased about 3 years ago. Still in great cosmetic and operating condition, I noticed that the touchpad was starting to raise and the mouse click options were slowly no longer working consistently. Until finally, they stopped working altogether. In calling HP support, they did not have a local tech office and were going to send me a shipping box to send pack up my laptop and send off to them for repairs with an expected turnaround time of 3 weeks. Given that I work for myself and this laptop is my livelihood, that was not an option. After doing some searching around and reading reviews, I called Trox Tech and explained what the issue with my laptop was. They identified it right on the phone and it matched up to what I found on google to be the issue, essentially, as the battery gets old, it overheats and expands. Since the batter is mounted under the touchpad it begins to interfere with the function of the touchpad. Trox Tech ordered the parts (without me requiring to pay for the parts in advance) and called me when they came in. I drove down to drop off my laptop (although they offered to pick it up and deliver back to me) and they had it fixed and ready within 3 hours. Fixed and repaired in 3 hours, not 3 weeks, and for $100 less than what Hewlet Packard Support was going to charge me!!! The location is a bit of a trek from Charlotte, but well worth the drive. Yet, they do offer pickup and delivery... so take them up on that. They're very professional and friendly, nicely setup inside, and more than reasonable for the repair.

I dont know how they stay in business. They are rude, they act superior and they dont know anything…read moreabout IT. They treat clients like dirt and do horrible, horrible work. They lie, cut corners, treat employees like crap. Have seen the owner degrade every employee there--and customers too. I dont know why anyone would trust them to handle their IT needs.. I wouldn't trust them with a thumb drive. Their solution to everything : Turn it off and back on. Lazy, incompetent and untrustworthy.

Like old AOL, CPI has a good product but trying to cancel it seems a pain due to their "not wanting…read moreto cancel" policy. Thankfully the benefits of the system for minimal cost isn't bad. It's about 500 per year but you get your alarm, fire detection, emergency button, alerts for door, app to use when away and other stuff. Not bad. But trying to cancel, just realize it's going to be tough to slog through and make them do it.

Do not trust this company. I sold my house in October of 2025. I called CPI prior to the sale…read moreand canceled my service. All was good until April of 26 when they started billing me again. I called and told them I no longer owned the house or the equipment. They continued to bill for 2 more months. I called repeatedly and was told the charge would be removed. To date the it has not been removed and they keep sending harassing emails. This is not a reputable company. I would give zero stars if I could