I have rented cars from O'Regan's Car & Truck on Kempt Road for years and I'd stay home rather than…read morerent anywhere else. The cars are immaculate and always ready on time which is great. (Also, you get the size of vehicle you asked for which is often not the case elsewhere.) But it's the staff who make the difference. I've seen them remain calm, courteous and friendly even when demand is high and the phones ringing constantly. They respond to emails quickly, they get you in and out of the office efficiently, and they go the extra mile to accommodates your dates or changes where and when they can. Highly recommended.

My travel agent couldn't find a rental car in Nova Scotia so I started calling around car dealers…read moreand found this place. Brian was extremely helpful. He quoted me a fair price for a midrange car, w unlimited mileage for 14 days. He recommended a driver that would pick us up at Halifax airport and take us to this dealer. The whole process was so easy. Upon returning the Hyundai Kona to O'Regans, they drove us to our nearby hotel on the Harbourfront. Again, an easy process . I would highly recommend this place if you'll looking for considerate and efficient service.

This branch and especially Edouard have gone above and beyond to help me get my rental…read more I have been renting from Enterprise for many years and this latest rental has cemented my loyalty towards Enterprise.

This location had a high bar to reach after I left the Windmill Road. When manager Mark left I…read moreleft... The Portland Street manager Greg and his team are awesome... I rent weekly and never know who is picking me up..an awesome service by the way.... each person is profesional and polite and have me on the road in no time.. I highly recommend this location for those who appreciate and remember what good customer service feels like.. I dont make cookies for just anybody .... And did you know that as a work ethic Enterprise makes sure each staff has a regular turn at the bay washing dirty cars so nobody fogets that each job is an important as the rest...this is a unique ethic for business.....its one reason why I give them my business....

I've rented from Avis at this location a few times over the years and have had no major problems at…read moreall! Lets face it, you sort of expect to be hassled a bit by car rental companies, but thus far i've had no complaints! Be weary of some of the insurance options. If you plan to keep your valuables on you for example, then you probably don't need to opt for 'theft insurance' on a weekend trip to Cape Breton. If you're under 25, prepare to pay a premium! Try to avoid the prime times when booking since the going base rate does change from any given Monday to Saturday.

Most people think of going to the airport to pickup a rental car, not downtown on Grafton Street…read more In most cases airport rental costs a couple bucks more per day as compared to a downtown pickup. This small little lot has served me well a couple of times over the past year. Both times the service was good and the vehicles were great. I am writing this review because my most recent car return involved a surprise - $500 more than I was expecting. I was handed the bill without the clerk going over the details and almost headed out the door without doing some quick math. When I mentioned the discrepancy between my expectation and the bill, there was some rather neutral typing on the computer, a quick phone call followed by a request that I wait 5 minutes for the manager to arrive. To her credit, she did quickly verify that the manager was just on his way back to the shop, and when he did arrive, he corrected the bill within a matter of minutes. The clerk could have been more open and friendly, but at least the end result meet my expectations. As I live in downtown, I will definitely go back.

I rented a car, checked it out, just to reach and know that they cancelled my reservation…read more Hisham and Saeed both put the blame on me *the customer* that I am late and part of the policy to cancel the rental. If I don't show up in an hour - 2. No where in the policy it said that!! Also the reservation was cancelled only after I walked in and asked them is there no follow up or heads up? What is wrong with this branch?

Wanted to change drop off point from South End to Airport, no problem says the guy at the counter,…read moreexcept they wanted to charge me an additional $3,000. It was a month long rental I had a quote for $1,300. So the fee to drop it at the airport was twice the fee for a months rental? No idea what the problem is, the guy at the desk simply shrugged. Something very wrong with this company. Sent message to head office, never heard back. Went with a local company instead. I won't even consider using Enterprise again

This comment is to the Grafton Street location that will soon be back down on the Hollis Street…read morelocation but there was not an option for the Grafton Street. Awesome customer service... I did a third party rental through Uber not trusting the great price I called Budget. budget staff was accommodating, they picked out a great car, the rental was seamless no headaches no stress great experience and it really helps to know that they have a scent sensitive staff member because I had no issues at all and I tend to have issues with rentals because they use such harsh cleaning chemicals though I know they're getting better over time

I dropped off my car rental at this location (I had picked up at the Halifax Stanfield…read moreInternational Airport) and it was easy peasy. Staff weren't as friendly as at the airport location, but they were competent and efficient, which at the end of the day is what I want, as long as they aren't rude to me, which they weren't. This location is great as it is right in downtown Halifax. In order to get to it, you have to enter a gated parking lot. Just press the button for a ticket, you obviously don't have to pay for it because you are leaving the car with them. The location is co-located with an Avis. I actually think they are owned by the same parent company. Note, we were charged $75 for dropping off at a different location than we picked up, even though both locations were within the Halifax Regional Municipality. This was in the rental agreement so it wasn't a surprise sprung on us at drop off, and many car rental companies charge this additional fee, but I thought it was worth mentioning nonetheless.

Rented a car for a week to spend vacation in Nova Scotia with family. It was a busy week in August…read moreand I booked a week in advance. On the day of our travel, at least 8 hrs prior to picking up the car, our flight was cancelled due to weather conditions. I called as soon as we found out our flight was delayed to pick up the car the next day. But they don't hold your reservation if you don't pick it up within 2 hours of your initial reservation. Despite pleading with them, offering to pay an extra day, they without any care, gave our car to someone else. Refusing to hold our reservation for the next 6 days. Now our vacation is ruined as we don't have a car. Every other rental in Halifax is sold out. Have to cancel plans. Horrible company ruined our whole trip. Don't rent from these people.

Rented a panel van from them this Saturday morning. Staff were very polite and helpful. The truck…read morewas in excellent condition and worked without any problems. Got the job done and returned it without issues. Will use these guys again in a heartbeat!!!!

Not sure the two bad reviews (but I guess sometimes only take the time when they're upset) but our…read morecheck in was quick, easy and Erica was amazing. Even had a small tear in the seat that we took a photo of and texted it back. Perfect. Reasonably priced while booked in advance and easy to get to.

Terrible customer service - avoid at all costs. This place is a scam!!!…read more I rented a car for one day from this location - it's only on Sundays from 8:00am - 2:00pm. We told the staff member we would be returning it at 6:00pm that day - no problem he said, it's still the one day charge as long as you bring it back same day. Sure enough receive the bill the next day and was charged a late day fee, despite returning it at 6:00pm the same day. Went in to the location the next day (Monday) and the lady working agrees it was a mistaken fee and she will reverse the charge. She starts calculating on her phone how much to reverse and then rounds it up to $20??? Real legit. I then ask that the charges be reversed on the spot - she says she has to have her manager authorize so she can't on the spot. Thinking that's the last of it we leave and sure enough my credit card gets charged the late fees and the wrong amount. I call Hertz customer service head office and they say there's no notes on file about reversing the fee. So this lady straight up lied! Clearly this is a scam they have in place since people don't check their bills closely. Avoid !!!

I returned my car rental here that I picked up at the Airport 3 days prior. The return process was…read morequick and easy, since everything was already paid for, I returned the car with a tank full of gas and in the condition in which I received it. They did a quick inspection and then printed out my receipt (which was printed on a dot matrix printer - love it!! Lol). Since I had signed up for text notifications, I also got a text that my car was successfully returned. This particular location is small and there's not that much around. I've rented from Budget many times and overall the experiences have been good. The only complaints and it's pretty minor is that sometimes the cars aren't the cleanest, like sometimes there's garbage from a previous customer left in the cup holder on the door, or in the glove compartment. It's never anything too gross, so that's ok, lol.

Located a short Uber ride away from our hotel close to the waterfront. Colocated with Avis. The one…read moreemployee working both desks was efficient and didn't try to upsell us on insurance, etc, which I appreciated. She also gave us some helpful tips about tolls. Not busy when we went. Overall a positive experience!

Very disappointed with this car rental company. Booked online with BCAA promotion which included…read morean additional driver at no extra charge. The rep for Thrifty's told me that they didn't honour that promotion here. If you don't honour your promises online, your business shows lack of integrity. Will not use this company again............

Rented a car for a day with my boyfriend to go to Peggy's Cove; very easy, no catches, nice car…read morewithout any problems whatsoever, and good for a budgeted person like myself.