First and only time I will deal with an on-line dealership. One minor hiccup with their system and…read moreyou are locked out. Lost the car I needed.

Tried to buy a car but I exited the site extremely dissatisfied. Cash buyer on trade. Was not…read moreconcerned about driving car but couldn't even see it. + paying all these additional fees + the fact that if my trade is not worth what I was quoted. I own to cars or loose the tax credit. All options and " WHAT IF'S " add thousands to the original pricing .

I would never recommend to anyone I know, but that's me.......good luck in your Auto shopping …read more They said I had the car for 23 days when it was more like 4 or 5 days and I never in registered it, when they could of given me a full refund. I found this information out from a very reputable source. Then to say thank you for your review......when they should say thanks for letting us take advantage of and ripping you off. Completely sneaky and dishonest people. -10

We drove 125kms to test drive and buy a 2016 Dodge Grand Caravan. Took it for a test drive, wrote a…read morecheque to buy it, but it was not ready for the road. Waited 5 hours for them to get it road worthy. Excuses of its "lunch hour traffic" and MVI wouldn't pass because of the bad brakes. Then was told by Rob Patriquin (one of the salesmen) they had to drop the gas tank to fix the problem with the engine light . After that I wanted my cheque back but they took it to the bank so I canceled it. They offered me some compensation to save the deal but after 5 hours sitting in a used car parking lot for a vehicle that was not ready for sale was too little too late. Sorry Bob Blumenthal Auto this had to be said. I hope your business will learn from this mistake.

Came here for an oil change thru Teambuy. Happy to find out one of the technicians is an ex Subaru…read moreguy. Nice folks, treated me well, looking forward to the next visit.

So there's good news and bad news. The good news is that this place did a decent job on my car…read more The bad news is I had a pretty bad experience while waiting for it to be done. A salesman was acting quite inappropriate and immature while I was waiting. I'm sure he meant no harm and was trying to be friendly, but his comments were not really welcomed and made me a bit uncomfortable. I emailed the owners to let them know how I felt about all this and the great news is they were very apologetic and offered a complimentary oil change. I won't be back, but appreciated the gesture.

Great place great people, honest,company that you can trust…read more Tim and Leanne are the best.

Be smart and check out other dealerships. The staff here are horribly dishonest. I inquired about…read moremidsize cars and financing terms, their rates are ridiculous and unless you want to mortgage your home it will take you 6 years to pay off. They prey on those with credit struggles. Shady bottom feeders is really the best way to describe them.

Thanks to the guys at the auto store bought a vehicle from them and found out a couple of days…read morelater it had a gas leak. Brought it back to the dealership and they fixed the problem no charge. I'll buy my next vehicle from them no problem. Thanks Dave mason. I'll send customers your way.

Crooked car dealer. Noting but issues with my truck. Refused responsibility for selling a Lemmon…read more Transmitting blew 6 weeks after purchasing it. Would not pay for repairs. Not even half. And still finding problems now.

I bought a car there in June 2011. It is now April 2012, I realise now that it was supposed to have…read morea brand new TWO year safety inspection sticker but my inspection sticker expires the end of this month. After getting the car inspected I find out that it needs more than half the cars value in repairs, and these things were likely broken or starting to break when I bought it. After calling the business number and getting a generic voicemail I left my name and number and a "gentleman" named Tom calls me back claiming to be one of the co-owners of Top Shelf. He claims that the auto repair shop that this particular dealer dealt with likely "forgot" to put my new MVI sticker on my car and that he'd call me back. ... needless to say, he hasnt called back and is now ignoring my calls. I certainly hope that this doesn't happen to anyone else.

Bought a 08 accord from this lot. They told me it was not in an accident before. After driving it…read morefor a month airbag light was on. After bringing to the dealership they found the driver airbag had been replaced and not plugged in. Also sub frame replaced. Needless to say I could have been severely hurt if in an accident. They state they never sell unsafe cars. Maybe doing a better background check and safety checks are needed.

When we were in need of a 2nd car I was a little leary at first to go to a used car dealership, but…read morewhen we got to U-First Auto & took the car for a test drive, I was quite impressed by what I could get for the price! It was a 1998 Acura EL and kind of matched the 1997 model that I already owned. It lasted for many years. I kept his business card for years in my wallet & shared his phone # with many who were in need of a decent little used car at an affordable price! :)

I'm blown away by how unprofessional this company is. I bought a car from these guys and when I…read moredrove off and put my cup in the cup holder it broke right through. I should have realized at that point they sold me junk. It sounded a little off but I was told that was normal. After a month which was all I had for a warranty, I got engine light flashing and the car stuttering. I thought they might help considering they guaranteed two year safety but they hang up the phone on me, dodged my emails, and fully ghosted me. Now I'm paying for a car I can't even drive and is now in a shop for multiple repairs. Would never recommend these guys to anyone if you don't want to get ripped off!

Very disorganized. I spoke with one person through email, said I'd be in to see him on Friday to…read moretest drive a specific truck. I went in and was taking a look at what was on the lot to get an idea of what else to test drive. A woman met with me, gave me her number saying she could help me out on Sunday because the first guy was off. I mentioned the truck I wanted to drive, she said "no problem". Came in Sunday and went right to the woman, she said she was busy and passed me off to another man. Again, I mentioned the truck I had been looking forward to testing for a week. They couldn't find the one key they had for it. Meanwhile, I test drive another two, not really wanting to, just trying to give time to find the key. Finally, I was informed that one of the dealers apparently went on vacation to Cape Breton with the key in his pocket. I asked to be notified when he came in on Tuesday. Tuesday came and I get an email from the first guy I spoke to. I told him about the missing key. He said "the guy will be back tomorrow and I will contact you when I have the key in hand." Now today (Wednesday) he texts me to tell me the guy won't be back until tomorrow. This is NOT a good way to run a dealership. Complete waste of my time. I do not recommend this dealership at all.

best place around to buy a used car. Amazing customer experience! The team cares about you -…read morewhich is not normal at a car dealership! Go see these guys!

I briefly worked for them and the work environment was beyond toxic. The mistreatment and…read morediscrimination of employees with disabilities is disgusting. I now understand why the turnover rate is so high.