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    Metro Technology Laboratory

    5.0 (1 review)

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    11 years ago

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    Quest Diagnostics

    Quest Diagnostics

    3.1(32 reviews)
    1.7 miNear North Side

    I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

    I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

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    Quest Diagnostics
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    Quest Diagnostics - Do not recommend going to this location. I had my blood drawn yesterday and this is the result.

    Quest Diagnostics

    3.3(7 reviews)
    1.9 miOld Town, Near North Side

    It has been awhile since I did a Yelp review but I wanted to give credit where credit is due. This…read morereview will be short and sweet but I was honestly very impressed at how seamless the service and experience was overall at this location. The wait time was minimal. Check in was very easy. I had an appt scheduled online that I was late for and I was able to secure a new appt shortly after that was only a few minutes later. The waiting room was on the smaller side but it was actually very clean. The phelebotomy tech was excellent. Her name was Carol. Her technique was flawless and I did not bruise at all whatsoever. She even had a small heater inside the room as well which I asked if she could put on because as of late my body temperature has been really low. My water bottle was even leaking a bit that I had in my backpack and some of it dampened the chair in the room and she did not mind at all. I felt very grateful that that was the technician that I had to todsay because she was quick, efficient, and cordial and the actual blood draw did not hurt at all. I expressed to her how impressed I was. Overall, I don't have anything bad to say about it. I will say that getting there was a bit confusing because I didn't know if it was located on an upper floor of the building or lower, but I went into Jewel Osco anyways and just asked a Starbucks attendant where it was and he politely guided me to it. It is kind of tucked away in Aisle 2 but there was signage available that would help guide a guest to find the space. I highly recommend this quest location for your bloodwork needs and hopefully you'll get Carol as your tech.

    I'm not sure why this place has such bad reviews but today I had an early morning blood draw at…read morethis place and it was excellent. The overall clinic is very clean and organized. Both nurses were kind, friendly, and walked me through the check in process. I am not a fan of taking blood as most people and tend to faint anytime I do. My nurse was very kind at assisting me to make sure this didn't happen. Overall was quick and easy no lines (again went early morning). Both the nurses were great. Use this place if needed but also be kind to people when you come in. Medical apts make everyone nervous but that doesn't excuse poor behavior on patients either.

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    Metro Technology Laboratory - laboratorytesting - Updated May 2026

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