My experience was below average but not horrible. I had a pre-employment drug test and wanted to…read moregive myself an ample amount of time to have this appointment and carry on with my schedule for the rest of the day. 1.) I arrived early for my 2:00 pm appointment and wasn't seen until 2:22 pm. I get it, it happens. I gave myself time to wait. 2.) I was told I didn't check-in correctly, which was because Labcorp sent me the incorrect documents/procedure to check-in. The screen showed that I successfully check-in when I first arrived. Thankfully, I could still have my appointment. 3.) As I was waiting, the patients to be seen kept growing. Some people mentioned they hadn't been seen yet and were still waiting 40 minutes after their scheduled appointment time. I understand they may have been late and weren't mentioning that, but even people who arrived on time and before me were still waiting when I left the appointment. 4.) When I was in the back room with the nurses, there were some no-shows called. The nurses simply pointed at who they wanted to take that appointment time. Then complained if people mentioned they were servicing people out of order...which they were absolutely doing and talking about in front of me. 5.) The nurses were nice to me, possibly because I was polite to them. That's what the extra star is for. My experience was definitely better than some other patients there. Go at your own risk.

Great experience with the two ladies working! They got me in right away for a pre-employment…read morescreening. Super friendly and made me smile!

I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

Very easy appointment! I needed some blood drawn and picked this Quest Diagnostics location due to…read moreproximity and appointment availability. I liked that it is a small, enclosed waiting room and treatment area. You get some privacy from anything going on at Jewel, since this is located within a Jewel. I arrived a little before my 2:20 pm appointment time. I left at 2:31 pm. I waited only a few minutes. The provider that treated me was helpful and answered all my questions, which was appreciated since I had paper work to give to the Quest Diagnostics employees from my doctor that showed which blood tests she was ordering.

The lab at 2550 N Clybourne is inside the Jewel store but not that easy to find. I made an…read moreappointment to get my blood drawn for the Cancerguard test. I brought the unopened kit but the staff said they had never seen one before and were not sure what to do. Staff was friendly but I was not there to instruct them.

You can be as pleasant as you want to be. No one smiles here. For a medical testing place, you'd…read morethink someone in this office would be a little pleasant to be around, but other than the receptionist, the two people who did my testing were unfriendly. You are there to do what they say. Do not ask them any questions. Do not ask them how their day's going. Do not engage them in small talk. They are there to do a job and get you out.

At the check in I was given a slip of paper with an email address so I can send a document. When I…read morestarted to put it in my purse it was ripped out of my hand. I had to take a photo of it so they can keep the precious slip of paper. When I entered the blood draw room there was a waste basket with more waste on the floor around it than inside it. The technician simply threw things at it. The stuff on the floor had to be from a dozen other patients.

Watch out!!! This clinic is desperately in need of a formal investigation…read more I visited when I had an unrelenting cough. I was the only patient and it took 45 minutes to check me in. When I said I was too sick for this kind of "urgent" care and started to leave, a medical assistant and then a PA saw me. They took my blood pressure and did a swab and although I later discovered from my regular doctor that I had pneumonia, they sent me home with comments in the summary, which I'm paraphrasing - "her lungs sounded clear... and she's doing surprisingly well given that she has asthma." I do not nor have I ever had asthma. BUT THAT WAS JUST THE START. Over the last 4 months they have billed me over a thousand dollars for the visit - first, from a company that goes by an entirely different name, and then by wellnow. The billing is egregious. I called the number on the bill and was told that I was correct, they should have billed medicare (they had my number), and the billing would cease. Yet... the billing has been ongoing and they took advantage of the fact that they had my credit card number - which they required when I checked in and have consistently tried to bill my card. I called my credit card company and they were investigating, yet the constant billing continued and eventually I changed my card number because I don't want them to have access to my account. In addition this is frustrating and exhausting. As I mentioned, this company needs to be investigated. I strongly encourage you to seek medical attention at another urgent care that has nothing to do with them!

I went to Physicians Immediate Care (after checking on my insurance provider's website that they…read moreare in network) to get tested for covid and flu. The front desk intake process was awful; the receptionist was so cold, and they make you do the check in with an ipad while you're sitting there coughing. The nurse was nicer. She suggested that since I reported sore throat I should also be checked for strep; I agreed. I didn't ask how much this would be; but since I had insurance I assumed I'd pay some money as I haven't met my deductible. A young doctor read my tests results and I was out quickly. In and out less than 1 hour total. But after insurance paid, the patient's responsibility is close to $300. Lesson learned, ask costs up front, I guess? I feel terrible saying this but if you're in a similar position, save yourself some money and don't get tested, or look elsewhere for more affordable testing.

This February was my second, and last time at IVme in Old Town. I don't like the intake…read more I get saline, to help with dehydration. I live a few blocks away so I walk to the clinic. Both times, as soon as I arrive and check in, two nurses rush me to the back, they are asking questions, one is putting in the IV and the other is checking my blood pressure. My blood pressure was elevated both times. My most recent visit, she also took my bp over my hoodie sleeve and the first thing she says is, "You're going to need to get on meds." What "nurse" isn't aware of how blood pressure work? I just walked blocks, you didn't let me sit, you're talking to me, the cuff isn't on my arm it's on a sweater and you think my readings wouldn't be elevated? Also, how can 1 or 2 readings determine medication? Giving unsolicited medical advice to a stranger whose medical history you know nothing about is condescending. She could've simply said your reading is high, follow up with your doctor. On another note, the clinic is clean, beautiful, comfortable and the receptionist was very friendly. The first time I felt like the IV helped me a lot. This last time I didn't feel any benefits.

Found out my vitamin D was low. Was excited to learn there was a shot that I could get. Easy…read morescheduling. Clean office. Friendly and respectful care.

My wife and I seemed to have a completely different experience than many of these reviews. After…read morecompleting some paperwork, we waited about 10 minutes. After that, my wife was called and it took another 30 minutes to get through the tests. The workers there were very nice and seemed very helpful. One sat next to an elderly customer and asked if she could help her with her paperwork. We were told we need to wait 2 - 3 weeks for the results.

12/19/2025 UPDATE. No doubt because yelp reviews are widely read, Life Line responded a few hours…read moreafter my original post. By comparison, my 12/10/2025 email to Life Line, seen only by Life Line, is *still* awaiting a response. In my view, the Life Line response to my yelp review was performative, and left a lot to be desired: - Calling the Membership department was a waste of time before, so in what way would it be different now? - The response claims that an email notice was sent, advising that the One Life membership program was set to renew. This is almost certainly untrue, since my Mom doesn't use email. - The response didn't address the fact that my then-95 year old Mom was never told that she was enrolling in a "forever" program. She's not dumb, and had this been explained, she would have said "no." I don't have whatever paperwork my Mom may have received from Life Line, and since I was not with her that day, I don't know when this all took place. I stand by my original review, and urge anyone and everyone to avoid this company. Life Line absolutely COULD make this right, but they won't. MY ORIGINAL POST: DISHONEST & UNRESPONSIVE, AVOID. i sent this self-explanatory mail (below) to Life Line on 12/10/2025 and have yet to receive a response. Dear Sir or Madam: I am writing to ask for a refund for a Life Line Screening charge that appeared on my Mom's most recent credit statement. When I called to ask about it, I was told that the $197.00 charge was for a "lifetime membership." But first, a little background: My Mom is 96 years old, and requires assistance in many aspects of daily living. Since suffering from a stroke in January of this year, she has been in an assisted living facility. Her pertinent information, as of the time of her participation in a Life Line Screening event: NAME: (redacted) DATE OF BIRTH: **/**/1929 HOME TEL. NO. (redacted) ADDRESS: (redacted) In 2024 my Mom participated in a Life Line Screening event. At this event, she was never informed that she would be enrolled in a lifetime membership program. My Mom does not want to be enrolled in a lifetime membership program, and she requests that she be issued a refund, either via check or by a reversal of the credit card charges. I tried to resolve this over the phone, but was told that only my Mom could speak about her account. So I went to her apartment today at the assisted living facility, and tried to call Life Line Screening and resolve the issue. That proved to be impossible: after speaking with someone who said she would transfer me to Membership, I was put on hold. After 21 minutes, I gave up. In my view, this is not an acceptable level of customer support, and I am appealing to you now for assistance. Sincerely, Name: redacted Cell Number: redacted. EMAIL: schultzsw@gmail.com

A great place to get any medical tests you may need done. They do x-rays, ultrasounds, and many…read moreother services. The doctors are great here and will do a wonderful job.

I have been receiving tests here for 10+ years. The ultrasound technician they have working there…read moreis amazing and has been with the company for as long as I have been going there. She has a lot of knowledge, very professional and experienced. The staff is extremley nice and professional and organized. I would highly recommend this place as I have heard nothing but good things about it.