Visited this urgent care with painful sore throat / cough when no others open. Labor Day 8:30…read more Exceeded all expectations. Friendly, fast, competent, efficient. Three patients before me yet I was home by 9:30. Front Desk, Medical Tech and Physician Assistant were top notch. Glad I took wife's and sister's advice to go here!

From the owner: Serving ages 2 years+. Planning a visit? Please check our website for regular and holiday hours,…read morelocations and wait times. You'll also find what common minor injuries and illnesses we treat  - when to head to the ER instead.

I was injured at work in February of 2017. My company sent me to Concentra immediately for…read moreevaluation. The doctors were apprehensive about giving me any pain meds for my injury to my shoulder, of which I completely understand and I was schefuled for physical therapy. Upon starting therapy I complained to Scott, the physical therapist of my pain level and discomfort. He saw to it that I been seen by the Dr. at once. I was then subsequently given a weeks worth of pain meds and muscle relaxers (THANK YOU SCOTT!) I had to wait on an m.r.i. until April and the results came back that surgery was required. Dr. Levy did my surgery at St. Vincents hospital in May. Once I started my rehab with Scott, I was not a model patient however, he was encouraging and always professional. A special thank you to Scotts assistant Rosemary, she always did her job well and took the time to listen to my corny jokes. When I completed physical therapy and returned to Concentra for a physical for my new job in November, Mary was the med tech/nurse/medic that guided me through the 3 hour physical. Mary explained to me each step of the physical and what each test required, this was very helpful to me. She is the perfect person to do these types of physicals in my opinion. She was direct, clear and knowledgeable throughout the entire process. I gave her a hug when the physical was over and thanked her. Also, the entire staff at Concentra were very kind and friendly to me. Thank you Porsche and Tracy for putting up with me the entire time.

absolutely the worst establishment i have ever been in. employees are very rude and condesending…read more getting a physical for a job should never be this hard. this place is abusive at best. the staff attitude and unwillingness to service the clients in a human way is absolutely deplorable at best. this place should be shut down due to the service that is supposed they dont even come close to achieving. the really disturbing part is that very reputable companies such as the rta and the city of cleveland use this horrible place to screen their potential new hires. this place is so abusive you end up saying if this is any representation or reflection on how this job will value their employees i would rather continue my search elsewhere and pray i never come in contact with this place or the employees that work there by the grace of god. if a job is trying to send you to this establishment respectfully request another location. just a word of advice if you value your peace or sanity. stay blessed family

Evening visit after sudden loss of hearing after being in bad weather. Fast, competent, friendly…read moreassessment, diagnosis, treatment. Exceeded my expectations. Medical assistant and PA-C were wonderful. I would not hesitate in the future.

From the owner: University Hospitals Urgent Care is committed to accessible care, offering walk-in, book-ahead and…read morevirtual visit options. Our modern urgent care centers are designed with our patients in mind, providing a clean, comfortable and inviting experience. We are located in the heart of the neighborhoods we serve and open from 8 a.m. to 8 p.m., 7 days a week. Walk in any time or save time by booking ahead online. Quality care has never been more accessible or convenient.

This PARTICULAR location for Urgent Care is especially good. I actually come here more often than I…read morego to my family doctor! The receptionists are ALWAYS helpful and friendly, and they make you feel like a priority every time. Every doctor, nurse, nurse practitioner, and physician's assistant is well trained, thorough, and, best of all, compassionate. They listen carefully and acknowledge all concerns, and they treat each patient with respect and deference! It doesn't matter how "good" the doctor is; if good bedside manner isn't there, there isn't trust. Plus, the doctor on staff one day was able to diagnose in 15 minutes, what the local E.R. didn't do in FOURTEEN HOURS. I'm so glad that such a great resource is available so close to me!

The only reason I'm even giving 1 star is because I have to in order to post and WARN people…read more COMPLETELY UNPROFESSIONAL AND RUDE STAFFING. Never in MY LIFE have I dealt with such horrible and unprofessional DOCTOR LEVEL staff. Not only did they prescribe me the wrong dosage of my controlled substance medication and REFUSED to fix it, they then call me and tell me it shouldn't have been prescribed at all - not my problem. The DID prescribe it, the mis-prescribed it, then told me too bad when asked to fix the error and that it shouldn't have been prescribed in the first place - once again, not MY fault. They are the medical professionals, not me, how it is my mistake they don't know what they should and should not prescribe? But yet, I'm the one who was told when I called, to "find a new doctor, that I had 3 weeks enough medication to get me through, that my pharmacy flagged the meds which is why they weren't filled (lies)" and the list goes on. I asked to speak with the medical director for several DAYS, and not until my pharamacy called did I recieve any communcaiton from him. Once I did he was rude, entitled, cut me off, and once again made it seem like it was MY fault THEY messed up. He then said he would "do me a favor" and "not report me " (not report me for getting my prescribed medication filled? Make that make sense), he then said if I DELETED MY NEGATIVE REVIEW HE'D DO ME A FAVOR AND SEND ME A REFERENCE OF A PRIMARY CARE DOCTOR - no surprise here, but I never heard another word from him. I am disgusted these people call themselves medical professionals and people have to actually trust them with their lives. DO NOT GO HERE - STAY AWAY. I will continue commenting and leaving reviews so the same thing that happened to me doesn't happen to others. THESE ARE HORRIBLE PEOPLE AND DO NOT CARE ABOUT THE PATIENTS WELL BEING AT ALL. Please do not make the same mistake as me and trust these people with your health! This could have been a life or death situation - and they did NOT care! They only cared about their online review and how they LOOKED on the outside. Sickening, I am in process of reporting them to the medical board as well as my insurance and telehealth services - these people are truly sick and should not be trusted.

I can't agree enough that you should not go here! I have had issues in the past, but the most…read morerecent visit tops everything. I saw someone, not sure who, because the paperwork and rx have someone else's name on them. I had strep, went there because it was close to work thinking they couldn't screw up a strep test. Wrong! They said I did not have strep, the rapid test was negative. They did not send it out for a culture. I was told it must be viral and probably just congestion. I went to see my doctor the next day, who took one look at my throat and said I had strep, start on antibiotics immediately. Sent culture away to confirm, and of course it was strep. Thanks to the incompetence of this urgent care facility, I unknowingly subjected all of my coworkers to strep.

Like watching paint dry in a humid environment. Receptionist was exceptionally rude. I haven't been…read moreobnoxious enough, so people filling in later than me have been allowed to cut. Would rather sustain a life threatening injury than to come here again.

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!

For the first time in life, I had trouble hearing from one ear. On the day before Labor Day, Sunday…read moremorning, I went to this Cleveland Clinic urgent care center. Within a few minutes, I was efficiently signed in by Jordan. Shortly after, Physicians Assistant Melissa evaluated me. Sean then cared for me with Shirley's assistance. Everyone was so helpful and friendly! From sign-in to evaluation to care, everything went efficiently and my problem was resolved. I highly recommend this facility.

I was visiting Cleveland when I got a sudden and intense sore throat. I went to the Express Clinic…read moreon Saturday morning feeling miserable. While I was waiting I got really thirsty and asked the young medical receptionist for some water. Their water dispenser was broken so she opened her own bottle of water and poured me a glass. The wait was not long and the nurse tested me for strep etc. And I got my results in less than 24 hours. But the kindness of the medical receptionist really stood out.

Staff are so kind! From the time you walk in to the time you leave. The nurse who took care of me…read morewas amazing and so kind. I went on Sunday 8/15 for a rash I was afraid was shingles. They made me feel cared for and with great empathy for my condition. I would rather go here for my visits rather than main campus in Lakewood. I am sad this staff is not at the main campus!

For my 700th YELP REVIEW!!…read more I forgot that Cleveland Clinic had an Urgent Care so I was happy to drive over after a wasteful and unhelpful experience at other Urgent Care. Wonderful customer service. Attentive and caring staff. Actual concern for patient care. I visited on Thursday, 27 June 2024 in the morning for a checkup on a certain part of my body but it turned out nothing was wrong with me. All the basic tests were done (blood pressure, pulse, plus another important test) by a nurse and then I saw the PA-C (Physician Assistant - Certified) on call (there must not have been an MD on call. The PA-C reviewed the other mayor test and told me that my body was fine. What is said say about stress and not drinking enough water can actually cause a reaction in your body. My experience here was amazing compared to the Lakewood Urgent Care. The young lady at the front desk greeted me then checked me in which was a smooth process because I have been to Cleveland Clinic in the past. I waited less than 5 minutes and a nurse assisted me by taking my important vitals (weight, blood pressure, pulse, and another test that will remain nameless due to privacy health reasons. I forgot her name but she is a Serbian lady who was very professional and nice. Finally, I saw the PA-C who reviewer everything that the nurse went over and it turns out that nothing is wrong with me. I'm healthy but I came to Urgent Care because I felt something was off with my body. The PA-C gave me things to do in that week to follow and sent me on my way. I did not need any medication. I highly recommend the Cleveland Clinic Urgent Care in Rocky River for your healthcare concerns. **** GOAL of 150 reviews in 2024 - 50/150 total reviews in 2024 - 700 total overall Yelp reviews - Reviewed on 5 July 2024