I began going to CHG for weight loss injections. After a few, and them upping my dosage, I began to get pretty extreme nausea among other side effects. At my appt. I asked if the nurse practitioner could call in zofran to my pharmacy since it is a covered prescription under my plan. I was told she would call me later that day to speak about that as well as my side effects. She never did call me and I was feeling horrible so I called right before closing to see if I could speak with her. After explaining my situation to the receptionist, a man named Mike comes to the phone and I once again explain how I'm feeling. He was beyond rude and said if I feel bad I should come up and purchase zofran at the desk. I explained it's covered by my insurance and I live right by my pharmacy. He told me oh well, she is too busy to be calling you back, she has clients that are a priority. His words exactly. So I wasn't even able to get professional advice about my symptoms and what to do from here. How is this a medical clinic? Combating side effects is not a "one size fits all approach" and I definitely should have been able to speak with an NP about how I was feeling. The fact that I was told "she's probably too busy to call you back" and "has clients that are a priority" is the most absurd approach coming from a medical clinic. It was very clear that all they wanted me to do was be quiet and spend more money to try and get relief. The fact that an NP is not able to call in a prescription is pretty suspicious behavior. Nor able to call one back with medical advice about relief and maybe switching dosages. It's clear this business is only in it for the money. One can easily get these meds delivered to them and don't have to deal with rude, disrespectful people. Mike is one of the worst people I have ever met in my entire life. Customer service skills are important in this industry, how was this allowed? I'm sure the NP got my messages and weeks later never called me. They deserve zero stars and the owner should be ashamed that clients are treated this way. read more