Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

Expect your vehicle to be here for and extended amount of time without anyone looking at it. DO NOT…read moreGO HERE! My vehicle has been here since March and still isn't fixed. Not exaggerating. I'm sure this review will be taken down because they only keep the nice ones. But if I can save one person it worth it.

This is one of those secrets that you don't want to share with others for fear that too many people…read morewill start going here and you won't be able to get in when you need to, prices will increase, etc... But I've just gotta share the great experience my family had with Ode and crew. We found out about this place word-of-mouth from a friend of a friend. It's not close to home but estimated quote was to save us $1000 on a repair that the dealer quoted as much higher, and was well worth the trip out to Kenmore/Riverside! We have a 2004 Jeep Wrangler, 80K miles, manual speed. After several non-helpful and expensive trips to the Jeep dealer (I will also review their service department!), we found out the Jeep needed a new clutch. The dealer quoted $1700... Grand Prix quoted $750!!!!!!!!!! Not only was Grand Prix's service EXCEPTIONAL but they saved us $900, knew what they were doing (the dealer claimed several additional things needed to be done to the Jeep and Grand Prix said nothing of the sort- but Grand Prix was right!), and finally after years of shoddy service at the dealer where they said they just had no way of fixing things to make the Jeep drive better, the Jeep now drives like it's new!!!! We couldn't be more happy that we saved a ton of money, this place has a great reputation, the mechanics are honest and have REAL skill, and that our car that we were about to sell is now purring like a kitten instead of hacking like a old dying cat! Thanks so much to Ode & staff! We will be back!!!!

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

I find them to be too expensive. They wanted over $930 to replace a passenger side mirror!read more

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Elmwood Collision did a great job in repairing my car. As you can see from the photos, it was…read morepretty banged up and now you can't even tell that it was in an accident. That being said, I am giving them a 4 star review because of the communication I had with them. It took about 6 weeks to finish my car up because of some delays for the parts coming in. That is out of their control, which I understand. However, I was told for almost 2 weeks to "call tomorrow" and that the part "should be in our hands today". Obviously this didn't happen, and I felt frustrated being told again and again that the part is coming today and the car should be ready tomorrow. Overall I am satisfied with the work that they did and happy with the price of the service (even though I'm not paying it directly). It seemed like a fair price to a person who knows mostly nothing about repairing vehicles. Thank you Elmwood Collision!

It's to bad they try and overall you if the job is small. They don't want to repair worn body parts…read moreonly collision

Still a 5 star collision shop. Unfortunately I had to use there services again after being rear…read moreended almost 3 weeks ago! Nicole is amazing. Very friendly, kept me updated the entire time. We were shocked on how fast the turn around in getting our car back. We had the car towed to them which again they had someone to my house within an hour after I called. This is my third visit to them, and I would not going anywhere else. There work is amazing. My car looks brand new. They even detailed the hell out of the inside of the car! Highly recommend

Every, yes , (every)time I get work done here from moment you walk in and are greeted and talk to…read morethe AMAZING NICOLE with dignity and respect to everybody that works on your car to the owner Juduh. This is the place to get good work done with phenomenal service!! !! Fair,reasonable rates.. Auto Image will make a bad experience a great one...

Have been working with this shop for a little while…read more I first started working with them in February of 2019 and they got my wiper motor fixed -- after a while, the part seemingly failed but they replaced it with no charge, which was kind of them despite the part itself failing not being their fault. I've since back back for misc tire maintenance, oil changes, inspections, etc and they do a standup job. Most recently, I got my annual inspection done here. My only complaint was I had no idea their waiting room was closed (due to covid) when I booked it, so I had to scramble to find someone to pick me up last minute. Also, I am not sure whether they inspected my tires carefully or put them up to pressure since one of my tires seems kind of low shortly after the service. Despite that, I have enjoyed my experiences here. I do wish communication was sometimes a tad better, but I think they do a good job and trust their opinions.

Excellent service Will highly recommend honest and…read moretrustworthy people . Price was more than reasonable