Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

The gold standard for carpet repair. Pablo explained what had happened, how it happened and…read moremeticulously laid out his plan for repair and the costs. He delivered on all his promises. The carpet looks perfect. There were no surprises. In this era of shoddy work and half measures, here is a true professional. I look forward to having him back.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

I came in with my mom and I think his name was Kevin but he was the most welcoming person ever,…read moreeven tho she's picky he was patient and helped her find out the best choice for her she was really happy by the end thanks a lot to him our experience was great!!!!!

Jordans Flooring (Burnaby) installed flooring in our apartment in 2017. The workmanship was poor,…read moreand even after an attempted fix, issues remained. Transition pieces were not properly glued down, baseboard nails were not set flush, and the caulking was poorly done--problems that are still visible today. I lived with these issues for years because fixing them once was not enough and I did not want to deal with the issue again. The manager at the time did offer me a partial refund so I didn't ask for a 2nd fix. In hindsight I should have. Recently, I re-engaged Jordans because I need to redo my flooring. Engaging with the current store manager I was told in person that we would be "taken care of" and "hooked up" because of the 2017 experience. What followed was a 10¢/sqft price reduction (about $55 total). When I raised this marginal discount, the alternative offered was removing recommended services of leveling and voiding warranty. This process wasted significant time and did not rebuild confidence with Jordan's. We chose another contractor.

Had a horrible experience with the installers and trying to reach the company afterwards…read more The contractors charged me an extra $1000 to level an extra couple square feet, but they OVER filled it so much so that the door wouldn't close properly. THEY CUT MY FRONT DOOR! I wasn't there when this happened. They didn't ask me or tell me afterwards. I've called and emailed over and over again and they have not fixed a thing. Horrible service. I regret paying for the job now because they no longer care about what they did. Also, the pulled the fire alarm. My strata sent me the bill for it and the contractors never told me about. In short, shotty workmanship and no communication. Not a business I would recommend working with. In fact, avoid.

The distributor refused to sell the hardwood we needed directly to us, forcing us to choose Mike's…read moreto do the job. Mike's arranged for Leo to do the work and after we arranged to be home during the week, he canceled same day, without notice. We set up another date, this time he shows up, removes the baseboard and carpet then determines the concrete is not level, which is true. We call Mike's for a quote to level this 9'x11' room and are told $800. Leo tells us Mike is ripping us off and says he'll do it for $500. We eventually agree and Leo comes back and levels the floor. The next day he returns and lays the hardwood, except that the very first board he puts down won't fit under the transition because he's raised the floor at least a quarter inch too high. Leo is such a hack that he continues the room figuring it's good enough. He proceeds to install boards that either he damaged, or were damaged before, without caring about the outcome. Upon examining the end result I discover what he's done. There's a large gap in the floor in very visible spot. Later when trying to work with Mike's to get a solution, Leo cancels again without notice. When he does show up, it's evening and I understand now, that he has no intent to help. He doesn't bring any tools, starts changing his story about what is possible to fix the problem and starts to get belligerent when questioned. Finally when I've had enough of Leo and how he is speaking to my wife and I, ask him to leave but he won't. When he does run away he doesn't take any paint sample with him which is necessary to match the transitions. I run down with the sample and he speeds away through a crosswalk, almost hitting my neighbor with his car. Leo then calls the police; I can only assume because he's worried the neighbor reported him. He provides the police an audio recording he made with his phone of entire time he's on my premises. He also tells the police that I chased and threatened him and tried to break the windshield of his car! As if this story isn't crazy enough, he also tell the police that he has a dash cam which shows me trying to break his windshield. Of course no such footage is ever produced. Why would a contractor show up on a job site without tools to do a job and secretly record the interaction while talking nonsense about what was possible and not possible? I am considering filing a small claims case against both parties to bring this to light and make each understand consumers have the right not to be ripped off, lied to, subjected to terrible service and harrased. Mike's hiring of immoral, incapable contractors is deplorable but that should come as no surprise when reading his reviews. You'll notice that most of Mike's reviews are obviously fake. Look at the number of past reviews made by the positive reviewers. They're hit and run reviews - fake accounts. This flooring was meant to be a gift from my wife, she had faith that Mike's was a reputable business. Good luck with Mike's. In my experience, you'll get a substandard job with obvious flaws and a ton of drama. His warranty is only as good as his character. I've not heard back from him. Happy to answer any questions to people considering this company.

I would avoid this store at all cost, poor service and poor outcome. Wasted a lot of money to have…read moreterrible looking floors

Fast response Installation right away…read moreNice staff Best price almost cheaper then carpet cleaning

I was blown away with the excellent service, quality and professionalism of Sammy and his crew…read more They helped us through every step of the process with getting a major new flooring project done. He is able to take care of every part of the job, including the painting and other things that are needed to do new floors. The results were amazing, everything is executed perfectly. Sammy has a great attention to detail and made sure everything is perfect. He was also able to help us through various difficult decisions like color, texture and so on. I highly recommend Sammy for his excellent work and craftsmanship.

Sammy and Esthete have been great to us from start to finish! From the initial quote to the quick…read moreand detailed work, they made everything about our new floor installation easy. The finished product looks great. We will definitely be back for our next project.