RK Services has done an amazing job on my home theater room. The owner Ricky was on time, took his…read moretime to do the work right and really put love into his work. My wife and I were thoroughly satisfied and impressed with his work. Job well done!

From the owner: At RK Services we strive to make sure the customers needs and wants are exceeded beyond…read moreexpectation. We want the customer to enjoy and love out installations for years to come and have family and friends enjoy it as well!

A couple issues, sold me what Tom wanted not what I wanted and I'll take ownership of that's…read more Installed in 3 rooms, living room, backyard and den. Utilized a piece of my equipment with what they provided. After a couple weeks the den stopped working. Came out, tech said it was wired wrong and corrected. Charged me $100 for service call. After I pushed back said I would be credited that I have not seen. A week later den is not working again. Just be careful

We have used Tom and his crew over the last 8 years at two different properties and it is an…read moreabsolute delight to work with them. What sets Tom apart are his commitment to customer satisfaction and attention to detail. He identifies your needs and works with you to get you the system that you want. He is very transparent and there aren't any "last minute" surprises. The installation process is always a breeze, and everything works without a hitch. Also, they don't just install the system and leave; whenever we've had to make changes / modifications they have always been there. Truly outstanding!!

Had a scheduled appointment to wall mount multiple TVs. They no showed for the appointment! Called…read morethem and rescheduled for the next day. They ended up putting MASSIVE holes in my walls by dragging the drill across the wall rather than actually looking for the studs! One of the TVs had a bottom mounted sound bar, that they couldn't identify that you had to remove ONE SCREW from the back of the mount to lower the bar and ended up mounting the sound bar to the wall! WOULD NOT RECOMMEND using these yahoos - they have NO idea what they are doing!

J&J Audio are fantastic! We reached out to them for our new…read morehome in Georgetown and quickly learned the entire team is The Best!! They guided us in the most appropriate speakers for our home, both in-ceiling and portable, and provided those for us. They integrated some speakers that we already had, too. They, also, were experts at hooking up three TVs in different rooms. Fast, friendly and service oriented always is a good combination and they are all of that and more. We highly recommend Javier and his team! Terry

We just moved back to Texas and needed a security system installed. Travis came out and took care…read moreof everything. He was very professional, courteous, and very very knowledgeable. He answered all of our questions, including the dumb ones, and assured us that if we needed any additional help we should call. He stayed until he was sure that we understood the system and could operate it successfully. I would recommend Travis to anyone needing any type of electronic installation. He will be installing our sound system in a couple of weeks. Great service, great price!!

I am sharing my personal experience with TJK regarding a large outdoor lighting project. While the…read moreinitial installation was completed, the process was highly frustrating for several reasons: Scheduling: In my experience, communication was very difficult. There were at least five instances where I was told he would show up, but he did not appear or cancelled late. When he did arrive, it was often at irregular times, such as 3:00 PM or 4:00 PM, and on one occasion, he worked through the night to finish to 95% of the project. Follow-up: After the main 95% install, it took 56 days of repeated follow-up requests to get him back for punch-list items, including above no-shows. Repair Costs: A few weeks after install, a section of lights failed due to an animal chewing a wire. I was billed nearly $350 for this specific repair, which I personally found to be a very high price for that type of service. Billing: While I found him very slow to respond to service requests, the outreach regarding immediate payment of the invoice was, in my opinion, disproportionately persistent. His contract actually did state a $150 fee if not paid in one day, which I find to be unreasonable. Based on this experience, I would not choose to use this service again.

Emailed them to request service. I described the issue. They responded by asking questions. I…read moreanswered providing the info requested and my phone number. No response until I sent an email the next day. He again asked questions. I answered. No follow up. I emailed again saying it was my last attempt. No response. I am not going to beg for someone to provide a service to me.

We started using DefTech for our home security in 2011 because their pricing was the best in the…read morearea. We paid for our monitoring service annually, and every year they were late invoicing us (sometimes as much as a month). Their technical service up until this year was just ok, but their customer service otherwise was lacking. It was hard to get hold of real person. When you did, it was as though they didn't have time for you. Install a SimpliSafe system instead.