Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

I am not satisfied with the level of customer service that Scott provides at Fivestar roofing…read more Dishonest and poor communication. I do not recommend Five Star Roofing.

Our large driveway was cracked and in poor condition…read more Fleet replaced it with a great looking driveway that is properly sloped for better drainage and correctly installed to avoid cracking. I was impressed with the crew and their attention to detail and doing a great job. I highly recommend Fleet. Great work at a fair price, and scheduled very quickly.

Quality of service was spot on. Bob couldn't be friendlier. Price was the best! I'm so very happy…read morethat she's happy! There are more projects coming up. Fleet gets the nod.

My roof was 23 years old and I needed a new roof. I got 3 estimates and they were all close in…read moreprice. I chose Westfall because I had 2 coworkers that had used them for their roofs and said great things about their work and they have a platinum rating...The process was very simple and they emailed me updates on the process of my work order and building permit. David the project manager was very helpful and communicative about the project..My biggest concern was to get the roof off and have a rain storm but David assured me that they work in sections to prevent that. The day of the roof removal and installation a crew of 7 arrived and immediately went to work, these guys worked nonstop for 13 hours finishing the second floor roof and porch roof.It was super impressive. David checked the weather and had the crew delay the next day start for the first floor roof because of a rain storm in the morning..After the storm, the crew completed the job...I highly recommend this roofing company . Also they cleaned up the entire yard throughly...

The roofers worked hard and built a roof that passed inspection, at a reasonable price. We were…read morehappy to see our insurance bill plummet!!

Used Yowell Roofing this year due new roof. And used in the past. Love this family run business…read more They are very professional and go above and beyond. The price on everything has gone up, their value and piece of mind has been worth it.

I used Yowell's Roofing for years and always referred them to others, but no more. I had an…read moreappointment scheduled for them to check a possible roof leak. My wife and I both adjusted our schedules to make sure we would be home at the 3:00 appointment time. The roofers showed up early at 1:00 when no one was home (I saw this on my home alarm system) and they did not come back at 3:00. I called to ask where they were after they didn't show at 3:00 and was told that since the previous job was done early they sent the workers home. But they could reschedule. I was dumbfounded and told her so. She said, " Find someone else" and hung up. Run away!!!!

We hired Shingle Masters to replace our soffit. We are in…read moreSun City Center and we chose Shingle Masters due to the flexibility and professional attitude that was given from the get go, and, there was no attempted upselling. Work was finished and clean up completed as promised. Highly recommended.

Single Master reroofed our house recently. John Dooling was their salesman & was very helpful…read moreduring the whole process. They moved like lightning and their crew was obviously well trained. We are satisfied with their job and the price.

My small screen room has 2 sections damaged during hurricane Milton. I know my tiny job was not a…read morepriority but the company was professional and in a reasonable timeframe I was on the schedule. I received a courtesy call alerting me to expect someone that afternoon. I thought something had happened & no one was coming. However, t men came & got right to work...as it was getting dark. They worked with flashlights until I realized I could plug in the strings of patio lights. The men were friendly & showed me the repairs and told me to check it out the next day. I'm very pleased.

Our lanai is complete. We didn't expect it finished before Memorial Day weekend. All that is left…read moreis final inspection from Polk County, happening tomorrow. The MD crew was unbelievable. From the concrete people to the installers, painters, electrician I cannot say enough about MD Construction. Sarah, Megan and Erin ( I hope I am not leaving anyone out) were fantastic, keeping me updated at every step. Oh, the lanai looks great. Thank you to everyone at MD Construction. What a great company.

I have used Mr. Jackson several times at my home in Parrish over the last six years. He is the type…read moreof guy you just enjoy being around. He is always on time and kind. His prices have always been fair and the results speak for itself. I'm very grateful with the ease of mind knowing I have a dependable concrete guy on-call. I wouldn't consider any other concrete service. He has done multiple sidewalks, a back patio, my front porch and entry, and widened my driveway with custom curbing. I couldnt be happier.

They Did A Excellent Job Replacing My Roof With A Brand New Roof. It Cost $20,000.00 With A 25 Year…read moreWarranty.

Yes. Use this company for your new roof. They finished our 3000+ sf roof in one day. (Weather…read morepermitted.) William gave us the best options and was easy to work with. He kept me in the loop during the whole process. Very happy with his team's work and referral for some stucco work that needed to be done too. Woman approved!