the ladies who work here treat you like family I've been going to this place for Suboxone and…read moremethadone for years and it is so clean in comparison with other places

Horrible clinic. I came in as a transfer from another Acadia clinic and Temecula CTC needs someone…read moreto come in there and help them figure out what they are doing. I once stood in line for two hours because they couldn't figure out how to change the medication bottle in the machine. 2hrs!!! By that time there were 40 people I'm the waiting room complaining.

Be prepared with all your documentation. Don't be rude, as they do their best with the inflow. The…read moremore care you show for yourself, the better. Learn some Farsi. It goes a long way. Don't expect them to do YOUR work. Always follow up and ignore the gossiping "pain patients", execute YOUR treatment plan and be responsible, even if it "kills" you. Dr. K is a mensch. Arrogant asses get deselected.

Went with my wife to her first appointment and first of all we paid a co pay and didn't even get to…read moresee a nurse or provider in person. Spoke to a nurse on an iPad in a patient room and she didn't have any information about my wife, she seemed annoyed that she was a new patient and didn't even explain what pain management entails since this was the first time she has ever been referred to a pain specialist. She was done talking to my wife in less than 5mins and said the doctor would call around 4. It is now 5:37pm and still no call. This place is a joke.

My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

NEVER GO HERE PEOPLE!! They will kick you out if they get tired of you not hitting their goals. Not…read moreonly will they lie and say you have no more insurance time left, they will transfer you without any real review of if that is needed or not. Sending an amputee to the curb is their standard of care, so go here if you'd like to be neglected! Oh and don't forget, their staff will argue and yell at you and apparently have the authority to tell you that you cannot call 911!

My son was transferred to Loma Linda from the Hemet ER, and from the moment we arrived, the staff…read moreprovided exceptional care. They were attentive, compassionate, and made sure he was closely monitored throughout his stay. Because his condition wasn't typical, they took every precaution to ensure he received the right treatment and was safe before being discharged. One thing that really stood out was how thorough the team was. They reached out to his endocrinologist, kept them informed, and worked together to make sure the proper steps were taken for his care. Knowing they were collaborating with his specialist gave me so much confidence that my son was receiving the best possible treatment. Although we were there for over 10 hours, I understood that the time was necessary to carefully monitor his condition. Throughout our visit, the doctors, nurses, and staff communicated clearly, explaining his condition, the tests they were performing, and what they were watching for. They never made us feel forgotten and always kept us informed. The staff also made sure my son was comfortable throughout the day by providing snacks, drinks, lunch, and even diapers and wipes so he had everything he needed while they continued to monitor him. Those thoughtful touches meant so much and showed how much they genuinely cared about his comfort and well-being. The room and overall environment helped cheer him up during what could have been a very stressful experience, and everyone treated him with such kindness, patience, and compassion. They cared not only for my son but also for me, making sure we were both comfortable throughout our stay. We left knowing my son had been thoroughly evaluated, treated appropriately, and discharged safely. He's doing so much better now, and I am incredibly grateful to the entire team for their professionalism, compassion, and dedication. Thank you for taking such wonderful care of my son and for making a difficult day so much easier for our family. We truly appreciate everything you did for us.

This review is an update for their incompetency and diabolical billing practices of their ER. We…read morehave never had a visit that we haven't been sitting and waiting for hours on end, even with a baby with a non-stop bleeding gash in his head that ended up needing 5 stitches. They had us sitting and waiting for a few hours. This last time I came by ambulance with my kid after a motor vehicle accident. I kept refusing treatment and said multiple times that I didn't need medical attention. I was never brought back, did not have any tests done, was not seen by anyone, yet I magically received a $2k bill from the attending doctor that evening. All I did was sit in the waiting room waiting for my kid for 5 hours, yet they "discharged" me with bogus brochures on what to do after a car accident. They didn't even submit it through my insurance and do you know why? Because I was never a patient on that day and did not fill out any paperwork nor get checked in with my info. Guess who else got a $2k bill? My kid. The one who was seen by the doctor, received scans and treatment. I'm going to let my attorney take care of it which they are advising to contest the bill, there are a bunch of crooks here! Don't come here if you can avoid it less you want to be saddled with a bill for services supposedly rendered that you didn't even receive!

If you're looking for a primary care physician who cares about you, you've come to the right place…read morewith Dr. Reenaben Patel. I cannot emphasize enough how thorough she was for my appointment and how well she and her staff have followed up and helped me with an insurance obstacle. After only one appointment! If you have a chronic illness you'll know what I'm talking about, and the rarity of a Doctor and office this is. I'm not really one to write Yelp reviews on my doctors but I wanted people to know about this office in case you were like me - desperately looking for a provider that cares and is knowledgeable. I hope this helps even one person find Dr. Patel so that they too can breathe the sigh of relief of having a reliable and compassionate Dr.

Dr Patel exudes confidence. I have been looking for an…read moreinternist in this area for 30 years to replace my wonderful Dr in Long beach. I think I have finally found her in Dr Patel. Would highly recommend her.

Suite 240 I had gone through the correct channels in…read morescheduling my first visit w/ Victoria Montes. I came on time was greeted by front desk. Therapist did not honor her scheduled time was there for 25min to then get offered a video chat! I made the 1hr long drive to get a video chat! HARD PASS! Then Stephanie manager tried to apologize to me and reschedule. She should manage her team and realize that a new patient in her line of work is important. I was very hesitant to seek this type of help in the first place and now with this bad experience i wonder if therapy is even worth trying again.... If your a new patient ask them if they are seriously taken new patients before you schedule! 1 star and thats for front desk actually doing her Job

This is the place to go for extensive DBT. Zero bullshit, straight on task, extensive DBT with…read moreBRILLIANT staff. No other place even comes close. This as professional and structured as it gets.

Definitely JUST a number. Front office staff is great. Back office is AWFUL. The medical assistant…read morethat takes you back with her tattoo on her hands I had such a bad attitude and rude. The doctor was good but there's no bedside manner at this location whatsoever. So you are literally just a number and I want people to understand that so that when they go in there they're not looking for any type of care. It's basically answer the questions answer the questions when they ask you again don't expect any kind of warmth or proper treatmentthis is not your doctor this is just a clinic to get you handled. Don't even get me started the appointment they are scheduling and calling you back but they are equally as good as canceling your appointments. So I guess be grateful when you get in don't try to make a connection or have any type of a positive bedside manner experience. Just answer the questions and don't explain anything else beyond that because you're going to be rushed and basically told to go to urgent care next time. Your appointment is typically going to be about two weeks out and you'll probably get rescheduled a few times. Your first appointment is a consult and you will not receive any Care until your follow up appointment after they do all of your lab work. So why they had to keep rescheduling my appointment I couldn't tell you. My biggest concern is the medical staff medical assistant extremely extremely extremely rude. Maybe you can get away with that as a doctor but as a medical assistant? I don't think so. to the point where she just walks out the room and I'm following her and she goes that way and points to the other door LMAO I kid you not then just let the door shut behind her. Like in my face. So I would prefer to go back to this location I'm going to see. The doctor seem to be good but I really couldn't tell you because if you don't have proper communication you can't really distinguish their level of knowledge or care. So it was a pretty uncomfortable experience all the way through. I have had far better experience when I have gone to Planned Parenthood as far as care and bedside manner goes several years ago. I just cannot get over how bad this experience was from top to bottom.

If I could give zero stars, I would. I was 5 minutes late to my appointment, and my doctor, Erica…read moreStratton refused to see me. My appointment was at 3 pm. So, I waited and waited till 4 pm because they said another doctor "Sonia Butt" was going to see me. That never happened. So, I left. Not going back. Horrible. If a doctor refuses to see you, you think they actually care to provide medical care to you? Nope. Don't go there. Don't do it.

Excellent care and service in all aspects. Courteous, polite, respectful, caring, and very…read moreknowledgeable.

Everyone in the office are so nice. They work as a team. They all address you with your name even…read moreif they aren't the therapist working with you. Samantha is very sweet and professional.i felt very comfortable with her.They don't push you to do appointments you don't need. I was approved with 20 appts and I only needed 6. Appointments were easy to make and easy to get ahold of. I highly recommend them.

I really didn't know what to expect. My husband needed to go to outpatient rehab. I knew it would…read morebe a challenge, because, he didn't want to go! . WOW were we blest! From the time we walked in we were greeted with such caring people. Ever single person has a commitment to making your experience the very best. They want to help you. The physical therapists ( Marcie, Mike, Dawn and Julia) are all professional. There to meet your needs and make a plan for you. They are encouraging, kind, yet, they know how to direct you to do your best. To be able to get the most out of the time they spend with you. Everyone works together. It's like the best of a family. Renee, Yvette, Abraham and Cameron are always there to greet you with a smile and welcome you and get you started. And I can't forget Monica, the occupational therapist! What a help she has been. I am thankful for them all. As for my husband, he looks forward to going! We see the benefits. And, that says it all!!

I almost hate to give a great review of this place, because I don't want it to get swamped with…read morepeople and keep it to myself, but I've got admit that it is one of the very best rehabilitation places I've been to. All of the physical therapists really know their job. They're not afraid to put hands on and even keep you later if you need to get the job done The physical therapist aids are over the top. Personality and professional. They know what they're doing.

My brother was here for 6 weeks following surgery. We are very grateful to have chosen this skilled…read morenursing facility. The first day there included a care conference with family, case manager, social worker, nurses, aides, physical therapist and Dr. Rolando Gutierrez. The plan of care was created after careful listening by the doctor and the staff to patient/family concerns. The plan was then implemented consistently over his 6 week stay. The nurses and case manager maintained necessary updates while also responding to my calls in real time. They were all professional and thoughtful. The facility itself is modern, clean and has large patient rooms. The physical therapy room is also large, modern and welcoming. There is a place for patients to safely sit outside. We feel fortunate in having the recovery phase in this skilled nursing facility. When we really needed help the staff who work in this modern facility came through beautifully. Your help is Much appreciated, Paula Ste. Marie

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.