The level of courtesy and organization at this practice is nonexistent. Both of my visits here have…read morebeen incredibly frustrating. My first visit was for my son. I spent over 10 minutes on the phone as a new patient, only to show up and find out the appointment had never been saved. I was pregnant at the time, had arranged a babysitter for my other child, and completely rearranged my schedule -- but they didn't. They rescheduled, but it was still a major inconvenience. I decided to give them another chance and made an appointment back in February/March. My main concern was the X-rays, which I told Matt I did have some done at a different office within the last year. I spoke with the office manager, Matt, who put me on hold for a long time before telling me I could sign a waiver to skip them. No one mentioned needing to bring copies of my previous X-rays. Today, while I was in the chair, Sammy informed me that the X-rays needed to be sent that same day and had to have been taken within the last year. No dental office works that fast, so I was basically set up to fail. When she checked with the dentist, the dentist said she had no idea why Matt told me a waiver was possible, because the X-rays are "necessary" to determine what kind of cleaning I need. This was news to me. I asked how long the wait would be for a cleaning if I got the X-rays done now, and she said December. So I'd take X-rays in May just to wait seven months for a cleaning? What if something changes in the meantime? I rearranged my kids' schedules and drove a long way for this appointment, only to feel completely burned again. I originally chose this office for their fluoride-free and cleaner practices, but the constant inconsistencies and poor communication have made me decide to take my business elsewhere. I now have to start over with a new dentist and wait who knows how long for another appointment. Matt, I'm not sure what kind of office you're running, but this level of inconsistency is unacceptable. Sammy, a little empathy would go a long way when speaking to patients who are already stressed and trying to make things work.

Very friendly staff and doctors! Doctors are both amazing and caring. They're great with both kids…read moreand adults!

Dr. Vani is the kindest and most caring dentist! She has taken care of my family and I for the past…read more20 years. We highly recommend her and her amazing staff!

From the owner: Our goal is to provide excellent, personalized dental care in a relaxed, state-of-the-art facility…read morewith a well-trained, friendly and caring staff. It is important to us that you feel comfortable while visiting our office. To achieve this goal, we have staffed our office with caring people who will answer your questions and help you to understand our dental treatments. You will also be comfortable knowing that our goal is to provide you with the most up-to-date treatments to help you look and feel your best.

Are you afraid to go to the dentist? So was I until I heard my friend say I love my dentist. I…read morethought I'd give it a try and that's when I met Dr. Ban Barbat. After not going to the dentist for many years, I discovered they have all this new technology. If u have anxiety about the pain - comfort is their number one priority - they numb you, give you nitrous gas and my hygenist, Allison gives me a blanket to keep me comfortable. I had many procedures done over the years and my anxiety has gone away. Please make that first appointment. Take one step at a time.

I was treated by this office for my TMJ. They were able to relieve some pain but with no long term…read moresolution, other than having their office do a mouthful of veneers for $50,000-$75,000. They adjusted my bite and now I am having other dental issues that I will need to spend money fixing. You don't even see the doctor when you come here, you see a hygienist and her husband.

There is no dental office I would recommend more highly than this one. I've been coming here my…read moreentire life, my family has been coming here for years, and I've personally recommended so many friends and people I know--and every single one of them has come back extremely happy with their experience. That kind of consistency and trust is incredibly hard to find, especially when it comes to something as important as your teeth. The level of care, professionalism and service here has kept my family coming back generation after generation. In my opinion, this is the best dentistry in the state of Michigan. I wouldn't trust my teeth anywhere else, and I'll continue recommending them to anyone looking for an amazing dentist. Absolutely the best!

Dr. Fedon seems highly intelligent and explained my treatment plan so well. I have received great…read morecare here over the past two years. The staff is so friendly and helpful and the billing is transparent.

My insurance switched and it had been years since I'd been to the dentist because of childhood…read moretrauma and nervous finding a new dentist. I had put off finding a new dentist for quite some time. I met with an office member that couldn't have been nicer. As it can be embarrassing explaining this, she was companionate and stated there were a couple of hygienists who would be great for me. The day of my appointment I was nervous going to a new place and it had been so long but was okay because of the talk with the office staff. I went back with the hygienist who was friendly but it took a short amount of time for me to realize she knew nothing; she didn't know I hadn't been to the dentist in years, didn't know about childhood trauma, she had no idea I was nervous...... She was again friendly (smiling) but not a good fit for someone in my situation. She didn't explain things; yes a lot has changed over the years; I honestly sat confused how this appointment could have gone so wrong after being reassured when I made the appointment; a mistake had to have been made. I finally spoke up a couple of times asking questions especially when I was being taken to another room for an X-ray after having X-rays in the first room. I was clueless at what was going on and she wasn't explaining. When I got up from my chair I was sweating so bad you could see the outline of my body in the chair. I kept thinking when was it going to be over. Then another thing done I had never had done and didn't know what it was; I finally stopped her and asked her what this was. As she smiled, she would I'm sure be good for someone who goes to the dentist every 6 mo and knows the routine and doesn't need anything explained but in my situation, not a perfect fit. At that point I was thinking with the hygienist, I was never stepping foot in there again. But then I met Dr Hana; absolutely calming and compassionate. It was obvious he knew my situation. When I left, I left now torn about going back. I thought if I could just get a different hygienist I would be okay. Time lapsed past my 6 month appointment, I received emails, text messages and post cards to make an appointment. One day when I received a text message, I texted back about my experience. Stated I didn't know if I wanted to come back because of the hygienist but was thinking about coming back because the dentist was excellent. Attached is the response I received; then ghosted. I repeated that I didn't want to speak ill of the hygienist but not a good fit for anyone in my situation. I know for a fact as the employees are good, every employee excels in different areas. I was hoping since my initial office staff encounter was excellent and encounter with the doctor was excellent, a different hygienist would be a good resolution. I thought a mistake had been made. Instead it is stated they would reflect on what could have been done better? Not an attempt for a resolution? Not an offer of a different hygienist? Not I'm sorry, maybe she was unaware of my situation? Not, maybe there was a mixup with appointments and I received the wrong hygienist? I finally gave honest feedback hoping there would be an easy solution; a different hygienist. This puts more shame towards people that don't feel comfortable at a dentist. SO disappointed.....

Moving across town, I changed dentists and am I ever delighted I discovered Cherry Creek Dental…read moreCare! Spotlessly clean office & wonderfully staffed, they are completely concerned with taking care of their patients with care & comfort. They have all the most modern equipment. Marcella & Michelle are hygienists who do an amazing job~ perfect, IMO! Dr. Sitto is my hero. He sat and discussed all the options to take care of my problems and made me feel confident with my decisions. He backs his work 100%. My teeth are in his hands, literally! Dr. Hanna is swell, too, but I only had the pleasure of meeting him once. I watched a variety of patients have their needs met while mine were dealt with to my immense satisfaction.

I genuinely love everybody here, this place has the kindest staff and because of them, I no longer…read moredread going to the dentist. :)

The office is clean, spacious, and very modern. Dr. Zaborski, the office staff, and dental…read morehygienists are very friendly and knowledgeable with what they do. The complimentary bags and chapsticks are a fantastic bonus.

Dr. Frank and the staff at Rufffino & Whitford are wonderful, every visit you will be greeted with…read morebig smiles. The staff is very compassionate as well as professional. I always feel like I'm visiting family. my comfort level has increased. I no longer have anxiety going to the dentist Thanks to Frank and his wonderful staff. I highly recommend anyone in the MAcomb County area that is in need of a dentist. Please meet with Dr. Frank before making your decisions anywhere else. I truly love how I'm treated there. Brenda Langston BS, MBA

I came in for an extraction on my upper right molar 2025. I had Dr. Allyssa who numbed me up and…read moreproceeded to work on removing my tooth. 30-45 min later I was becoming agitated and she was actually straddling me on the chair trying remove the molar. I was distressed and disoriented by the time she removed it. She then told me there was a piece that broke off and kept trying to find it. She finally said i'm pretty sure I have it" and let me go home. I drove home and began getting pain and was hysterical with pain by the time my husband came home and called 911! We called The office and went in for numbing the area instead of going to hospital. I eventually went to oral surgeon with horrible pain and went thru a bone graft and reconstructive surgery to close two ruptured sinus cavities. It has taken a year of many specialist apts; eye, thyroid, sinus problems and infection. I went to talk w Ruffino and he was uninterested in helping me financially thru this ordeal. I am very disappointed and let down. The financial burden has been overwhelming!!!! Rena Scroggs.

Worst dentist office maybe in the world. Check their Better Business Bureau rating if you don't…read morebelieve me. Visit this office if you don't believe that either. They are somewhat friendly, but scammers and con artists often are. They told me I needed 5 root canals. I was confused as I hadn't really experienced issues that would indicate such a bad situation. No pain, no irritation, no infections... I am really dedicated to my dental hygiene. Insurance would cover some but not all of it. When I went to look at Great Expressions reviews, I realized I wasn't the first person they had lied to about the need for that much work to be done. Unfortunately, I didn't start investigating until I already had 1 root canal done. The crown they put in was way to big. They told me I was somehow getting lucky with how quickly it came in. The first time they put the crown on, it fell off a few days later. I called to make an appointment to get it glued back on. By the time of my appointment, the filling in the root canal fell out too. When I went in, they put the crown on a hallow tooth. The dentist told me it would be fine... Now I have a tooth with a gaping hole and crown over top of it which is too large and stands out. I am currently in the process of finding another dentist in order to get a second opinion about these matters and complete another check up. As I was walking out of the office after my last visit, I asked the receptionist for a copy of my x-rays. The dentist and another staff member made eye contact with a look of fear on their face when they heard me ask for that. I have documentation of everything. Depending on how my visit at a new dentist goes, I may file a complaint of sorts through my insurance. My family has had issues at the office as well mostly relating to finances.

If I could give 0 stars, I would. I had to switch to this office due to my previous dentist going…read moreout of business during Covid-19. I had a temporary crown on and needed a permanent one made. They took the impression and put the temp back on. They gave me a treatment plan with a price of over $400 for a ceramic crown. I declined and said I wanted the porcelain over metal crown my plan covered with a $45 co-pay. They weren't happy. When I went back to have the crown placed, the dentist told me that the tooth would probably be irritated and if the fit didn't feel right in a couple of days, to return to have it adjusted. They placed the permanent crown and sent me on my way without ever showing me the work. I attributed it to Covid and keeping masks on as much as possible. When I got home later that day and removed my mask I was horrified to see a shiny, gold colored (base metal) crown! No porcelain! I called the office to complain and was told that was what my insurance covered and that it was explained to me at the time of service. Neither of which were true. I read my coverage carefully before my appointment! Very long story long, I had to file a complaint with my insurance company. The insurance company ruled against them. They are still refusing to replace the crown and I'm thankful for masks so noone can see the awful crown! The fight continues and I will not give up because I am right, the insurance company (who sent me to an independent dentist for an evaluation) agrees I'm right and they are despicable for treating patients this way.

Just got 2nd set of dentures to replace ones that I had gotten elsewhere ..... They were very…read moredetail oriented, friendly and professional..... So happy with the results and my new smile

When I received my bill for simple x-rays it wasn't what I was quoted, however, the office…read moremanager/billing clerk assured me it was correct. I paid that bill and then received another bill. I called the office and was told they would get back to me. They never returned my phone call. I received another bill, now marked "past due"...I called again and was told the bill was correct. I asked the office manager to pull up my coverage and explain the billing. She then began apologizing and said I was correct and Gentle Dental owed me $90, however, the corporate office would have to reimburse me. That was four months ago and I haven't received a check, however, I did receive another bill. Such incompetence. I've given up on receiving my reimbursement check. I would avoid this office.