Gerry is "Old School" work ethic driven with a passion to make sure every customer experience meets…read moreor exceeds their expectations for Total Satisfaction! A Vietnam War Veteran, Gerry has visited my Violet Meadows home in Pickerington, OH with frequency for going on 20 Years Now! Every occasion for our home that needed a new electrical related feature of any kind encompassed my call to Gerry Riley of Riley Electric Services. I know well his commitment for furnishing excellence and a matched capacity for delivering timely customer support. He insists on being exceptionally fair with his work rates and verifies your complete satisfaction as he wraps up his assigned projects. I completely trust that his State of Ohio Professional Electricians License that he has held for 48 years now and counting is the mark of a continuously improved skill set for learning for best practices. His insured skillset to address all needs from the Control Panel to the Doorbell, Light Fixtures, Wall Switches/Controllers, Laundry Room renovation rewiring for a High Load Electric Dryer, rerouting of feeds for Dryers, Ceiling Can Lights, Under Cabinet Lights, Stovetop and Dual Oven High AMP Wiring, Garbage Disposal Wiring switches, EMP Shield Device Installations for Generators, Control Panels, Hot Tubs and more. Most recently, Gerry visited my home to troubleshoot a Hot Tub shorting out issue as a follow up to concerns that I had for a Hot Tub Service Contractor that was addressing leaks and thereafter, not convincing me on their findings for expensive fixes... that did not resolve the shorting issues. So... I called Gerry. Very quickly, Gerry addressed the matter at hand and illuminated the issues with great clarity to both the Hot Tub Field Technician & the Management levels of the Hot Tub Company. Gerry took the time to educate their assigned youthful Technician on the electrical tooling meters that are critical to start with in the process of properly assessing a shorting issue. Such AMP Meters were not part of the Hot Tub Technicians toolbox. This effort by Gerry saved me over $1,000 in Hot Tub billings that have subsequently been acknowledged as errant in this case due to Gerry's illuminating the facts. Gerry has also aligned with fellow professionals in the area of Duct Venting as he manages Restaurant Chains for all their Electrical and Venting requirements. I highly recommend that you call Gerry for an estimate as any (new or existing) residential needs surface across the scope of his services offered. Gerry's earning of 5-Star Ratings for his services within our HOA Community has his Riley Electric Service company now listed on an exclusive Business Service Directory for our 180+ homeowners across his categories of services rendered. Sincerely, Thomas Barry 'Tom' - {Violet Meadows Neighbor since 2004}. Vice President of the VMHOA Board / Architectural Committee - Chair /Business Service Directory - Chair.

We are very pleased with Jerry. We had problems with our water heater and called his company on…read moreweekend and Jerry picked up and was there and came the next day (on a Sunday!) and fixed it. He has over 45 years experience and has strong knowledge, he is kind and always there when we call him. We recommend Jerry and his company and I can say after calling all the other ones, HE IS THE BEST!!!!! YOU ARE in BEST HANDS AND HE REPAIRS AND FIXES IT PROPERLY. HIS RATES ARE ALSO VERY FAIR. TOP RECOMMENDATION! JERRY IS THE BEST IN PICKERINGTON!

I had a new roof put on my home, and that evening noticed my flood light wasn't working over the…read moregarage. I contacted the roofers to ask if they had bumped into it, but they ignored my text. I started calling electricians, and Mr. Electric was the first to call me back. When they arrived, I was given possible estimates of the cost of repair and/or replacement. The light was up quite high, requiring a very tall ladder. When he first touched the top to see if the optic part was damaged, he got a shock, and realized there was a live wire. Fortunately, he was okay, so they found the circuit breaker and shut off the current to that light. They found the electric eye had come off and felt there was no way the roofers could have missed that. Instead of having to replace the light, he said he was able to fix it after going to get a part. With the assistant going up with a drill to attach the part that was dangling he was able to replace the missing part. Works beautiful and I could not be happier with the way they conducted their business and how quickly they came to make the repair. I will definitely call them again if needed, and gAve them a 5 star review. Would recommend them to everyone!

Had called several other companies without an answer. They called back within 15 minutes and were…read moreat my home a few hours later. Very professional and the pricing was definitely fair. They were done within 30 minutes and I couldn't have been more pleased with the whole experience.

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

I like there work they are professional and clean and they know what they doing. I'm so satisfiedread more

From the owner: Team works, serious, take care our Costermer do professional and clean work read more

They did great on our new build! Very responsive when we had a question or concern. Their work is…read morevery high quality and would highly recommend them!

Quick response and very fair pricing. Great work and very professional!! Highly recommend!!read more

Trent from Mr Electric did a great job for us. He assessed the situation quickly, fixed the…read moreimmediate problem, provided options on how to manage the issue going forward. Friendly and professional, we recommend.

Easy process. From scheduling to the service itself. Reliable. Honest. Professional. Would…read moredefinitely recommend

Non-responsive to my messages. My breaker is not installed in accordance with code and the charger…read moresmoked.

I used the question function to ask if BCE is still open bc it seems to be trending in these…read morecomments that myself and others cannot get ahold of anyone-answering machine is full, no outgoing message to explain why they won't answer, no email reply (emailed almost a month ago now). Someone reportedmy question and it got removed lmao. Eyeroll. Are they still open? Are they just busy? ‍ Two stars is for this lack of customer service. We originally had an excellent experience and I wanted to continue to hire them for upcoming projects. Have also been recommending them to friends-which is embarrassing now since no one can seem to get ahold of the business.

Gave 2 star review for the workers who did our electric outlets to fan.. however. Misinformation…read moreand lack of explanation from the man I talked to on phone. Added two switches in two rooms equaling 4 total and two of them do not do anything at all cuz he failed to explain that it was wired for non remote fans only. Was told on the phone remote fans yet now trying to charge $180 to make the switchs work to the outlets like it originally was. It's a quick simple fix that should have been done originally. Two switch's didn't need to be installed if it had been explained correctly. I'm not an electrician.

We had a couple of electricians look at our breaker box and GFCI outlet that pops randomly. Within…read morea few minutes, Benj diagnosed the problem in a different way than the other electricians and was able to fix my issue within minutes. Benj seems very experienced and honest, and did not try to upsell me on work I don't need. Added bonus: the work cost less than the phone estimate! I will definitely use them again.