I needed a can of primer today so stopped at True Value Hardware in West Des Moines. Ended up…read moregetting everything that I needed. BONUS! It was pouring down rain and 4 employees + the owner jumped to get an umbrella to walk me to my car! Wow!! They have this kindness in their soul! No one ask, no one hesitated! This is what every business strives to be and have others say. This TRUE VALUE is the real deal!" thanks - Carol

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

Great employees.. Jacob went out of his way to assist us.. I would definitely recommend them and…read moretheir services

called and was quoted a price for tool rental, to drive across town and be told a different price,…read moreand wouldn't honor the price they gave me 20min prior. wont use this business anymore due to this experience. go down the street for a better service.

The very BEST "hardware store" I have ever experienced. I've been in the green industry for 48…read moreyears/founded "American Lawn Care" and ran it for 30 years/graduate degree from ISU. Porter Hardware is the most honest, most capable, most reliable "rental" company I've ever experienced. Trust them. I always will.

We took our snow blower to this place to get it.Looked at. When they call, then ask if we would…read morelike, get it fixed or tell us what was going on.Now they're charging us to get it, fix.And even though we have warranty, understandable is not part of the warranty, but at least they could have just called.And let us know if we would like to get facing consult with the customer.They didn't do that. It's very disappointing for small business to do like this to a customer.

I've rented from Pella Rentals & Sales several times, and the staff has always been friendly,…read morehelpful, and professional. Their rental rates are very reasonable, and they consistently go above and beyond to provide great customer service. They helped load the equipment for me, making the rental process easy and convenient. When I needed a little flexibility with the return timeline, they were understanding and accommodating. It's clear they value their customers and work hard to make the experience as smooth as possible. I highly recommend Pella Rentals & Sales for anyone needing quality rental equipment and excellent service.

I recently rented a Kubota tractor, loader, and bush hog mower here and it really could have gone…read moremuch smoother. The bush hog was inoperable yet the rest of the equipment seemed well maintained. Delivery was a mess and I actually used the equipment half as much time as originally reserved. The owner picked it up and said he would adjust the charges accordingly. He sort-of made an effort at this. I'm not sure this was worth the hassle.