Amazing time on the yacht! Beautiful yachts, great staff and the best customer service. Can't wait…read moreto come back to Miami and book with you guys again. A+++ highly recommend!

We had an absolute blast with our Yacht charter from Maritime Yachts. The team was professional,…read moreresponsive, and accommodating. We had a group of 8 people and I could not have asked for a better experience. I highly recommend them for any occasion. Already looking forward to my next rental with them

Check out this review of 2 hrs Miami Private Boat Tour with Cooler, Ice, Bluetooth Stereo on…read moreTripadvisor: https://www.tripadvisor.com/ShowUserReviews-g34438-d17687119-r1019784972-2_hrs_Miami_Private_Boat_Tour_with_Cooler_Ice_Bluetooth_Stereo-Miami_Florida.html Highly recommend! Andres Marcano was our boat captain and he made sure we had the best time. We even saw a dolphin. A cooler with ice is provided for drinks ( yes, adult beverages as well byob!!) Andres was super chill and we enjoyed our time on the water. I would suggest using rideshare as there is no parking at the marina. If you drive, you will have to walk down the street a bit.

Do not book with Captain Gustavo Moscoso he was not nice to our group at all. He was very rude and…read morecondescending toward us. One person in our group tried to get his attention and gave a gentle tap on shoulder and he stated not to touch him very aggressively. He placed a dark cloud over the mood because he was just so rude. i Would say at least book with another captain if you want a fun experience.

They was good and helped immensely be good with balance if you fly boarding lol had a great time…read moretry it

Staff so helpful when it came to guarding our luggage bags, orienting us to how to use jet skis for…read moreeach of our first times, and filling out the forms. I hate the packet that we must fill out to use the equipment because it required registration of an account. All this stuff that I wish could have been filled out before we came here and had to stand in the Miami humid heat to complete this task. On top of it, they take no credit cards! No Venmo! Only Zelle! What the freak... great orientation of where to jet ski and thank gosh to staff for clearly outlining how we could be charged by our security deposit. First time that staff went over common errors made by users. Thoroughly yet quickly executed

Terrific experience. Our dive master Leo was super supportive and patient with a member of our…read moregroup who was feeling uncertain, and at the same time made absolutely sure that not only were we totally safe and supported, but we had a spectacular experience.

This place has really gone down hill quick. I was certified through them at the south beach shop…read morewhich was a wonderful experience, the dive guides were so helpful and supportive. The last two dive trips that we have done with them were great and we had a wonderful time. I have done approximately 20 dives with this company. However, this last time the guides were so disconnected. Michael and Dololly in the shop were so helpful but as soon as we got on the boat we were basically on our own. The only person that was even remotely helpful was Marco, who we had dove with before. He seemed to be the only guide that knew how to man the boat. Riley was absolutely clueless and rude. She was the guide that stayed on the boat to help us on/off the boat and while my mother was trying to get back on, she let go of her without warning leading to her falling and gashing open her leg. When I asked my mom what happened to her leg Riley snidely commented well she fell on the boat. Then while she was helping me get on the boat she grabbed my air gauge causing me to almost fall as well. One of the guides, didn't catch his name, was drinking alcohol on the boat before and after the dive while certifying a 10 year old boy. I don't understand how this is allowed. Furthermore, our guide left us in the middle of the dive. He eventually showed up but did not seem able to navigate under water as the previous guides had. Which was very nerve wracking considering the currents we were moving into. He also did not help with getting on and off of the boat for the dives. He was very disengaged with our group and did not seem to want to even be a guide. Overall, a bad experience sadly as we have enjoyed our previous trips with them. It seems their guides have become much less knowledgeable and supportive than they used to be. Most dive guides are personable and want to share their dive knowledge, however this group seems to be more about just getting it done.

After contacting several yacht companies that I googled that claimed they were the best in the…read morebusiness and getting the worst customer service I contacted Miami Yacht Access. So my friends and I were looking for yacht to rent over the weekend. As you never know what you are getting in Miami when you hire anybody for anything! There are a lot of yacht companies out of Miami that try to scam customers but definitely this is not the case with Miami Yacht Access! From the beginning to end Yessenia and Eduardo were amazing! She was ultimately extremely helpful with all the arrangements such a sweetheart. She is an absolute superstar who made herself available at any time to answer my questions and went above and beyond many times to ensure everything went smoothly with the charter. The booking was effortless and highly professional. Competitive pricing and top notch service. All in all, we had a memorable experience, one for the books! This company delivered everything they promised and much more. In addition, they can help you with any questions or concern you might need as they are trilingual; English, Spanish and Portuguese! We used a Ferretti 92 and wow it was one of the best times of our lives! Our captain, first mate, crew and chefs took care of us from the moment we got up to the moment we went to bed. We were extra spoiled to say the least! The boat was beautiful, super clean, modern decoration and very well maintained. They definitely delivered 5 Stars! If you're thinking about chartering a yacht, Yessenia or Eduardo from Miami Yacht Access are the ones to talk to; hands down! I'm definitely chartering more often with them in the near future! Maybe for my birthday in September! High recommended! Ps: in another note, they took extreme measures as we are in the middle of Covid pandemic.

This was the most amazing exciting experience that a person could ever imagine my son , turned 30…read moreon September 30th. I decided to give him a dirty 30 yacht experience .., It was truly breathtaking from sun up to sundown we sailed, up & down Biscayne Bay River/Bay...... Enjoying all of the sight-seeing views, ALONG THE WAY. DOCKING AT A SAND BAR PLAYING IN THE WATER FOR ABOUT AN HOUR, TO ONLY SAIL TO WHISKY JOE'S FOR DINNER AND DRINKS!!!! Wow!!!!! taking about living that life!!! IM TRULY THANKFUL THAT GOD HAS ALLOWED MY FAMILY AND I TO HAVE HAD THE CHANCE TO EXPERIENCE, SUCH A BEAUTIFUL THING...... knowing that it was family only made it so personal the captain and his partner hospitality was wonderful truly superb. I am truly looking forward to doing this expedition again next year I highly recommend this company because they were excellent with the service keeping, EVRYTHING AFFORABLE...... Ms. Mirna was THE best!!!!! so helpful , and very patient with me calling her back to back on small details on can I have food can I do this with a hell that she was on point again I truly and highly recommend this company.

Our sail was absolutely fabulous!! Capt Eloy treated us like royalty. It was our 25 anniversary…read morecelebration. He made it even more special! The entire process was terrific, Agata is super professional and the boat gorgeous! We got to sail, the wind was perfect and we also got to explore! Miami is even more special from the water. Thank you for a tremendous evening! So enjoyable and relaxing!! Dont miss sailing with Miami Sailing private charters!! You will not go wrong! Once again- thank you team!!

Wow! Wow! Wow! I could not have had a better experience! Starting from planning my charter last…read moreminute to rearranging due to bad weather, Agata is so kind and helpful! I planned my trip last minute and Agata was quick with emails helping me find a time that would work best. Once we arrived to Miami the weather looked like it was going to be bad. Agata stayed in touch with me throughout the day before updating me on the weather. When she realized that the weather will be nicer in the afternoon (we were going to sail in the morning) she asked the people from the afternoon if they'd be willing to sail on a different day. How nice is that?!? I was so impressed. Now sail day... Migeul was so kind and friendly and we enjoyed every minute on the sailboat. He's a great chef, sailor, and tour guide :) our food was fresh and delicious. Overall this trip couldn't be more perfect.

We love adventurous and thrilling rides! This ride was an…read moreadrenaline pumping and screaming ride of a lifetime on a speed boat! Our boat was going about 40 mph and making wild turns on the water. A word to the wise, if you don't want to get wet, then sit in the middle area and not the back. You will see the Port of Miami, the Miami downtown skyline, Star Island and Millionaires Row, Palm Island, Fisher Island, South Beach and speed to the Atlantic Ocean. Time it right and you will see the sunset. The Captain and crew are awesome and will give you great info. This is definitely something you want to do in Miami! Adult tickets, age 12+ are $45 and kids 3-11 are $35. Parking can be found at Bayside Marketplace Garage. Check Groupon for specials. You can show up and board fairly quickly. There are plenty of restaurants at Bayside if you are hungry afterwards.

This was one of the most disappointing experiences I've ever paid for…read more Calling this a "speedboat" tour is completely misleading. We spent about 40 minutes crawling at around 2 mph and only got about 5 minutes of actual speed. The rest of the ride was painfully slow. Because the boat barely moved, there was no wind at all, and we were stuck sitting in the scorching heat. When we complained, the manager didn't even try to help. Instead, she started yelling at us. She first claimed that higher speeds were "illegal" in the area. Then she also told us that the captain was still learning to operate the boat, as if that somehow justified the experience. I honestly don't understand what that has to do with the time and money I paid for. Customers shouldn't be paying full price to be part of someone's training. This felt like false advertising and a complete waste of time and money. If you're expecting a real speedboat ride, avoid this company and book somewhere else.

Have cruised twice b4 with MSC, never saw the amount of children on those 2 cruises as I did on…read morethis one! If u r not cruising with kids and think u will enjoy the Yacht Club-WRONG! Cruise Virgin if you do not want to hear or see children! Was supposed to cruise Meraviglia for my son's 21st bday but the pandemic hit. Took us 2 years to get our money back from that crazy! Then I booked the family all rooms in the Yacht Club for Xmas one year. Was told by my concierge at the time (who unbeknownst to me was quitting his job) and he told me 120 days out or more was a refundable cancellation. Well guess what ppl-it's not! I didn't read my papers b cuz I trusted his word-so I got screwed out of $1200 in deposits b cuz we had to cancel. I still cruised MSC. Still said I'd take my son on MSC. Decided to go Yacht Club this time. WORLD AMERICA! Ship is beautiful. Staff is friendly-our butler was overworked. He had 3 jobs and was never available to help us when we called. Twice we actually reached him and he said call the concierge. My yacht club bedding had a hole in it and had a yellow color to it in spots. For $11k I do not think you should see that kind of linen. I couldn't charge my wheelchair b cuz u need an adapter to go to a US plug. That wasn't on my paperwork. That became a "thing". Day 2 I saw a $140 charge for 2 of the 3 of us. The 3rd day all 3 of us had it. So that ruined day 3 for me b cuz I also didn't see that on my paperwork. $420 a day for gratuities and we can't get any service! ????Found out that was an error. It's only one time and no option to opt out of that. Couldn't use the pool cuz there were kids jumping in it. Which also is not Ada friendly without the use of the lift! No walk in steps-just 2 ladders which u can barely hold onto with wet hands! That pool is also like swimming in a metal rectangle pan from a heated prep line! Very small - especially with kids jumping in it! My son was denied service at lunch dressed in his white outfit b cuz he had no sleeves by day. But lots of young boys running around in speedos. Girls of all ages with bikinis that barely cover their parts and a netted something over it. But my son's sleeveless white shirt and white linen pants are not acceptable for lunch!???! Did I mention, LOTS OF KIDS IN THE YACHT CLUB ALSO! (That wasn't on my paperwork either)! But there is! Must fall under the whole kids sale free thing! That should not occur! There's also teen kids that discover the pool door opens and lets them in and they can use the stairs to go between floors of the Yacht Club! Saw them order drinks and snacks never showing a card and then they went and chilled on the pool deck. I did say - Never showing a card, right!? We wanted to eat lunch in air conditioning so we ate in the lounge one day. The next time, we were asked to sit in a corner and asked to move to said corner to eat. A tribe of children came in and sat out by the window where we were and they were allowed to EAT, climb all over the furniture, put their hands all over the windows and mess with the lights while their parents slept on a sofa! Guess we are the wrong nationality!? Our eating was more disruptive than that?! Still trying to understand these things. Only American music was heard on 70-80's night. When u ask the DJ to play some American music - he says "like what"?!!!? Food is still just as tasteless as the others and getting food or drink to your room is inconsistent. But omg! They nail pizza! By inconsistent I mean, from where or when, etc when ordering. If you are lucky your drinks won't take an hour to arrive and will still have ice in them. I did not check out the casino b cuz it looked small and my hubby said "no new games"! It's a new ship! Y are there no new games!?????! We managed to get the only uncovered balcony on the row! Day 2 I was sitting on the balcony to have cleaning water from above brushed overboard onto my head! The next morning I woke to see a card under my door about balcony cleaning that day. Lolol! Like I didn't know that was coming! The next day we don't take off until 6:30 pm from our room. At 9:40 pm we return to find an invitation to a bourbon and chocolate tasting at 8 pm-that evening, which obviously had already occurred. Why did they not slip that under my door during the day so I could plan that in my schedule!???? Our phone only works on speaker and they can barely understand us. We have complained about that since day 1. Yesterday, they said we did not know that! Lolol. We literally call 3-5 times daily and go thru the whole "we can't hear u" game. The movie on demand on tv has never worked. There are 39 channels of nothing!

Absolutely amazing ship! I love MSC WORLD AMERICA!…read more This is MSC's most modern and biggest ship and it has a little bit of everything for everyone. From entertainment, to the bars, kids clubs, arcades, food, clubs, and so much more! From the modern MSC port of Miami to this iconic boat everything was a splendid experience. The customer service from the cleaning staff to the service at the restaurants everyone was very helpful and friendly. Don't get me started on the food! Everything was delicious and there was nothing I can say tasted bad or not cooked properly in my opinion. So much to do and I would definitely go in again without a doubt. This was our anniversary trip and we loved it so much. Highly recommend to anyone!