Great company. I urgently needed some custom drill bits, the sales team was quick and efficient and…read morehelped get them product to my driver whom was unable to get out of their car. I will definitely go back.

No matter, what kind of screw you need, you'll find it at this place, from the tiniest screws to…read morethe biggest bolts, if you have lost a screw that needs to be replaced, this is the only place I would recommend you go. If you bring in any kind of screw, they measure it and they are able to bring you something identical, or as close to what you need as possible. Customer service is good, if you deal with this one guy who sits in the far left corner, he has yet to disappoint me with any of my purchases. Others have not understood me, or my request because of their limited English. That was my only frustration with this place. They do carry some tools and other supplies but I've only ever gone there for additional screws or bolts that I've lost and need to replace.

I had a great experience with them! Very professional and friendly! Super knowledgeable! Very good…read moreprice as well! Their hardware is Actually high quality. I highly recommend.

Extremely unprofessional and bad customer service. I went in 15 minutes before closing looking for…read morea very simple light fixture. I knew exactly what I needed down to the finish, size, specs, and lighting type. Before I even said what I was looking for, I was told that they were closing soon and would need to come back next week. Door was open, lights were on, and not a single customer was in the store. They clearly aren't interested in doing business or making any sales.

I want to say what an absolute pleasure it was to work with Daniel. He was incredibly responsive,…read moreprofessional, knowledgeable, and kept his word. I'm so impressed and our family is so grateful. I highly recommend this team!! - Tim Schaub, MD

Daniel arrived on time. He installed two fans, checked my…read morethree cover plates switches. he checked two doorbells one which was in operable. He was very helpful with suggestions. He did an excellent job!

Excellent place ! I renovated my bathroom with them and very pleased about their service and…read moreproducts! Great value ! And very modern European products!

I was looking for bathroom vanities and tiles. This place has everything what i needed. Compared to…read morethe other stores i have visited, Bath Miami had the best prices with perfect quality. They have waited until 7pm for me to come pick up my stuff, them knowing that it was urgent. It was very kind of them. Great customer service. Thank you. Gracias.

The Best & Most Reliable in all of Miami!!! The delivery and installation was professional and on…read moretime.

Customer service is horrible at best. We waited months for a factory defective refrigerator to be…read morereplaced. We spent numerous hours dealing with the issue. When it finally arrived we were very rudely and unprofessionally spoken to on the phone who we were told was the owner. They refused to bring in the replacement refrigerator after emailing us saying they would. It was later discovered it was totally their mistake. The owner never called us to apologize. We were never offered anything for our troubles and inconvenience. We have purchased many items from this company in the past and have recommended them to many people. We will never use this company again after the way we were treated. We did finally get our refrigerator replaced after the long nightmare, but unfortunately the replacement is also damaged. I hope this review helps others.

I bought a keychain on a cruise recently. I had a hard time putting my car key on the key ring. I…read morebrought it to Home Depot and the key guy tried and tried. He couldn't do it either. He recommended Richard's Hardware. I am really glad he did because I was never aware of this business. I liked the sign on their front door saying they are awesome. It gave a good impression. It turned out to be true. Jeanine greeted me with a huge smile. I told her my story and she asked Dale if he could help. I looked around for maybe 90 seconds and he already put the key on. It was really amazing. I wanted to make a purchase but really couldn't find anything I needed. It didn't matter. They were just happy to help. I highly recommend Richard's for those hard to find things the big box stores don't carry. I told a couple of my neighbors about this store and one said he comes here at least once a month and also raved about the customer service

1976 Time Machine portal has a door & its located at this hardware store. Before HD & big box…read moreplaces. This is how things were down in every town USA. Richard's is your local mom & pop hardware shop. That still gives great service at decent prices, & unique to normal selection of goods. Please stop in & keep supporting local families & jobs in the USA.

My electricity kept flickering and going out, and after four separate visits from FPL, they kept…read moreinsisting the problem was on my side. They never fixed anything and left me frustrated and worried. The day after Christmas, I called Perfect Electric and they had a technician, Brian, at my property within two hours, which already impressed me. As soon as Brian walked in, he diagnosed the issue in about five minutes, it turned out the problem was actually FPL's fault and the meter needed to be changed. Brian clearly explained what was going on and confirmed that nothing in my house was causing the issue. He was professional, calm, and clearly very knowledgeable. To my surprise, he wouldn't even charge me for diagnosing the problem. That level of honesty is rare and deeply appreciated. This company is honest, quick, and truly looks out for the customer. If you are having electrical issues and getting nowhere with FPL, call Perfect Electric and ask for Brian, you will not regret it.

I used Perfect Electric multiple times over the years and always had a great experience. When a new…read moreelectrical issue popped up, I decided to give them a call. I set an appointment for 2 weeks out and the gentleman I spoke to said he'd call the day before to confirm. The "day before' arrived but I didn't receive a phone call. As we approached the afternoon, I called up to see what was happening but only got a voice mail. I left a message and hoped for the best for the next day. On the day of the appointment the guys were a no show. My wife called up and got a hold of someone who had no idea about the appointment and in general sounded very confused about the schedule. He said he'd call us back with an update but never got back to us. We called one more time and got the voicemail again. At that point I just gave up. One star for Perfect Electric. Not reliable and not responsive. Wouldn't recommend them at all.

Better than Sunbelt and United, faster service , pro equipment , great staff and customer service.read more