Came here to fill up my propane tanks and was happily surprised with the service…read more This location is right by my house so I will most likely always come here for any u-haul needs. However this place is pricey. I also noticed on the previous reviews that the service was poor but I had quite the opposite experience. Made the line which was long but I waited. There were two people working but they really needed a third. When I got to the front the man was so nice helpful and smiley. Seemed so happy. He helped me by explaining the propane tank and took the time to go outside and fill the tank. Very pleasant. To fill the tank it cost me $17 just fyi. I'm not sure about renting trucks but the propane tank was an ok price. Will return when I need it.

Went for the first time to refill my propane gas tank in my RV. The helper there was terrible. Had…read morea bad attitude since the beginning. It was my first time like i said so i wasn't sure of the process and this guy wasn't much help.

Fast service, recomended! Everything how was supposed to be! A tfailer rented and returned has a…read morefast service just 18 usd from morning to late afternoon. Recomended.

If i could give zero that would be it. They advertise and a mobile rental place but you get there…read morethere is no way to get the keys if they are closed. Save your time and go to another location

When someone asks for an 'estimate', what qualifies as a reasonable number? Is a good parameter for…read morean estimate 10% give or take? 20% this way or that? How about it you're given an estimate ... and it's HALF of the cost? Understandable? Or down right incompetent? Without realizing it, I was given a quote for HALF my trip. Because I trusted U-Haul, I relied on me supplying the miles I'd be using, and receiving an estimate that would reflect this in return. In my specific case, I told the rep I was going on a 300 mile trip (150 miles to pick up a uhaul auto transport and 150 miles back), and I was given an estimated price. After my trip, I found out the estimate was for only 150 miles.... HALF of what my documented trip was to be. The complete trip was entered into uhaul for my reservation, but somehow my estimate was for only HALF of my documented trip (I keep repeating this, because I can't fathom the incompetence of defending 50% of a cost as a viable 'estimate') Every customer service rep I spoke to about this, understood this for the mistake it was. The regional manager though and follow up dispute dept rep both disagreed and told me that only the final amount used is what matters and that I was charged correctly. I'm heartbroken over this transaction. I once loved uhaul as a service. Sadly, they are NOT to be trusted.

I've been a long-time Groupon customer for about 3 years now and generally I love using their…read moremerchants and services. However, I had a very bad experience with the Kendall Truck Rentals Groupon that I purchased. I hired them for moving and packing services via Groupon, to move my mom who was located in the Miami area. When I called to schedule, the owner was very angry that I had not purchased a deal through his business website instead of purchasing through Groupon. He also angrily mentioned this several times to my mom when communicating with him. When he arrived, the movers left the room anytime I asked them to pack something, avoiding packing all together. I specifically requested moving and packing. If they did not pack items, I should have been made aware of this in the beginning. They did not have any tools to disassemble furniture and continuously asked to borrow tools. We were moving and everything was in boxes, so why would we have tools available? We had to dig to find tools, just to get part of the job done! They were generally polite, but the service in every other way was unprofessional. They took many breaks and the job was left unfinished due to the frequent breaks and the refusal to assist with packing. I was not even offered the option to purchase additional hours to complete the move. The items they placed in the storage unit we moved the furniture into were very poorly placed and heavy items were stacked on top of things that could not bear their weight. The next morning my sister and I had to pack the rest of the house ourselves and hire a Uhaul and two guys from in front of Home Depot to finish the job. They rearranged the mess the Kendall movers made in the storage unit and got the job done more efficiently, in half the time and cost far less. I have hired movers tons of times when I lived in Los Angeles and not once did I have a terrible, unprofessional experience such as this, even with using a discount voucher.

I booked with Hector and his company less than a week from my move-in date, and he was able to…read moreaccommodate me with the 4 hour special listed on their website. I was a little nervous about paying up front, but I felt confident knowing it was through PayPal. I called and spoke to Hector about specifics before I placed my order to be sure my time and date could be accommodated. He told me up front via phone that they would add on tax and a $37 fuel surcharge, which I accepted. Hector reached out to me before the move-in date to have me read the terms and conditions on the website, even though I had already paid for services in advance. I appreciated him asking me to read though everything so I was better prepared for moving day. He graciously waived the "stairs" fee when I mentioned that he didn't ask me if I had stairs and/or elevators at my new and old home. I thought that was really nice and accommodating of him, as I felt he should have asked me via phone before I purchased so I'd know any other costs I'd face.Thank you, Hector. Moving day came and went easily with Hector's crew. They were a bit late due to traffic, but it gave me more time to prep beforehand so I was okay with it. I think most people in Miami understand "Miami time." I had Nate, Carlos and Randy - and they were completely wonderful. They were kind, helpful and professional. They wrapped all my furniture neatly in the truck, and nothing I have seen so far was damaged or broken. I haven't fully unpacked yet, but I'm pretty sure all my stuff is okay.

I read reviews on Google but I took a chance anyway. I arrived at 7:55am, the same time a rep…read morearrived. She unlocked the door and I walked right in. After putting down her things, she immediately took care of me. The car I reserved had less than a half tank of gas so she upgraded me. I walked out with the keys around 8:10. I didn't get a "walk-around" so I made sure to do that and take pics before I drove away. So far, I'm happy.

Budget truck is an absolute joke. I made a reservation weeks in advance and on the day of my move…read morewhen I absolutely need my truck they tell me they don't have a reservation for me. After hours and finally finding a manager he tells me that my truck reservation was moved to a different location 20 miles away. By the time we were able to figure this out they were closed and I had to wait to get my truck the day after. Never again Budget!!! Your customer service and policies are ridiculous.

I have been renting trucks from Budget at 6101 N W 74 Ave 33166 for at least 10 years and have been…read morevery happy with there service. My company was moved to the S W area so I went to rent a truck at the Kendall location 12162 S W 114 Pl. The first time I rented a truck there last month was a good experience. Because of my business, I rent trucks every month. So I went back to 12162 S W 114th place location again. They made me wait 30 minutes to check in my truck even though I was the only customer. They had to check my tread wear on all 6 tires and the pressure of all 6 tires. I understand they have to inspect for any damages but checking the tires pressure and tread wear should be done in there time, not on mine. I only had the truck for a couple of days. I asked them to please hurry because I had to get to my work and they ignored my request and took there sweet time. Like if they did not need my business. I guess that is why they have a low customer rating. I wonder if the owner likes running his business that way. Good Luck. Very poor judgement.

Horrible they gave me the worst van. I should of checked the back was dirty with rocks. Didn't…read morenotice til i got there there was dog hair all over the seat and as soon as you put the a/c smell like cigarettes. So mad the lady didn't even tell me she was closing early so i couldn't pay cash at the end. Never again they don't clear their vans and horrible communication.