I had a great experience with Tan Glam! I made an appointment a few days ahead of time and they had…read moreopenings exactly when I needed them. They were also incredibly communicative and would message me back almost immediately when I had questions. ' They arrived at my house exactly on time and were so talkative and nice. It was also my first spray tan so I had a lot of questions, all of which were answered quickly and informatively. It was an incredibly quick process as well. From her arriving at my house to filling out paperwork, to applying the tan, to paying, the whole process took only 45 minutes or so. This was my first spray tan so I don't have a ton to compare it to in terms of quality of the tan, but I thought it looked great!

After years of searching for a spray tan as good as the one I used to get when I lived in Chicago,…read moreI've finally found one in the Cap District that looks classy! Lauren is professional, nice, and does a great job. No random streaks or spots missed, like many other ones I've had done by people here. So glad something this good came here!

owners a wonderful people. staff are so friendly and…read morehelpful. very reasonable pricing.

Amazing staff and owners. Always very clean and fantastic deals. Best place to tan in the area.read more

I left Zoom tan because of very poor customer service. For the past 2 years I have NEVER had any…read morenegative issues with the wonderful women who work at the Latham location. You ladies deserve MUCH better

If I could give zero stars, I would. I wanted to get a spray tab package, but due to a…read moremiscommunication, I was signed up for a regular bed package. The girl at the desk (very nice) called her manager and asked if she could reverse the charge. They told the worker that the charge would be reversed within 3 days. Then, I went to get spray tanned and you are supposed to have 4 passes, but the machine kept shutting down between "passes." I had to get undressed and dressed at least 5 times. The girl who was initially helping me was very kind. Then, Nadia came in and told me to "go to another salon" because "it wasn't her fault the machines don't work." Finally, while they did offer me some free product, the manager eventually called me (almost 3 hours after she said she would), and told me instead of refunding me they were going to offer me a 3 month package. I said I just wanted a refund and she told me "well that's not gonna happen." She then started asking me if I had ever managed people before, and I asked what does that have to do with anything? I repeatedly said all I want is a refund and she eventually said "well that's not gonna happen" and hung up the phone.

love the people here and the atmosphere! They care and its a family owned business not a…read morecorporation. However 99.00 "initiation feed" to start paying monthly is ridiculous in my book.

Very clean and friendly staff, kind of expensive though. Several different stand up booths to…read morechoose from as well as lay down beds.

She had a dog and there was dog hair on the tanning bed, it was disgusting. The service wasn't the…read morebest either.

Terrible customer service. I walked in as a potential new long customer and the place looked rough…read more Looks like it hadn't been cleaned or updated ever. I walked in to a seemingly angry woman who just looked at me like I had 3 heads. So I spoke first and said I'd like to tan. She laughed and said no. I had to take a look around and make sure I was in the right building. I was like uhh, okay.. she said you need to fill out all the paperwork first. (Obviously).. She continued to say rudely that I was not an exciting customer and at that point it was clear she was trying to deter me or her from having to do any work as the place was dead empty. I just stopped her and said I'll go some where else. Facility was morbid looking and she is miserable. AVOID AT ALL COSTS.

Absolute horrible service. You'd think after nearly 3 months without customers you'd be a bit more…read moreaccommodating to existing clientele. We won't be back.

I had the best experience here! They set me up with all of the necessary information to achieve a…read moreperfect tan for my brother-in-law's wedding. Comparatively, they were more informed than the Boston tanning places I usually go to. Also, they were such lovely people, so kind and patient, definitely would recommend! Also, my tan was NOT fake looking, totally natural! I washed off the medium express tan after 30min rather than the recommended 3-4hrs and my tan continued to develop into the next day! It also faded so nicely, not at all patchy! 10/10 go here and LISTEN to what they recommend; these ladies know their stuff! Once I have professional photos from the wedding, I'll post them!

Waited an hour to tan this morning, in that time 7 people walked out very upset because know one…read morewas working. Door wide open. Unable to download the app because it wouldn't take my license. Is there a reason u no longer have people working? Latham store

I used to go here and my tan always came out awesome. I…read morejoined in February for a little boost and they had a special running. I only spray tan since I've had melanoma and can't do real rays. I showered and exfoliated each of the three times I went and each time my tan was inconsistent and blotchy. The first two I did level 2 clear and the last I did level two bronze. The last one had my face so dark and my skin so less tan and blotchy I had to go home and shower it off. It's always clean. The staff is young and helpful and it is getting a little run down now. I wish it were better because I'd love to go back and I was sure to follow protocol for prep and have been spray tanning a long time so I don't think I did anything wrong. Boo hoo. Cause I loved you!

Make sure I cancelled my membership before it expired and they still charged me and will not give…read moreme a refund after calling the customer service number. Be careful with your information and check your bank account. So disappointed and upset

It's clean, the people are friendly, no complaints. I don't understand the negative comments. I was…read moregoing there when it was the prior tanning company. Really not bad. I get great color every time!