They did a outstanding job for me, the service was great. The staff are all good people, they keep…read moreyou well informed and very knowlegeable on their product. There service depart does outstanding work and I would like to give a shout out to Jed the head tech super smart and friendly! Allen you have a outstanding crew! Thanks for all your help!

DO NOT TAKE YOUR TRAILER HERE we have had ours in for warranty work several times. One of those…read moretimes they charged us $300 sent us out to our trailer (nothing had been fixed) they then realized they supposedly did those repairs to a different unit so we had to wait another week to actual have ours repaired (I'm not convinced they ever actually do what they say) we've had them look at our fridge 3 seperate times, for the same issue, 3 different charges for them to say they can't duplicate the issue. We just took it in to have our water heater fixed, but the tank was never filled so how they actually tested it to see what was wrong, or to see if it was fixed before leaving is beyond me. And the nail in the coffin our trailer sat there for a month and in that time someone damaged it, but they refuse any responsibility. I'm assuming our insurance company will wring it out of them, unless they don't actually have any insurance, and if not, then thats a giant problem for any consumer.

I had a terrible experience with their service department. I took a 5th wheel RV to them with a…read morelist of MINOR things I wanted repaired. Some of the repairs failed the second I put it to use. I paid over $1,000 to have the trailer detailed inside and out. It was a horrible detail job. In total my bill was near $5,000. Having paid that kind of money I expected the trailer to be in tip top condition, it was far from that. I am going to give them a chance to make things right. I hope they are understanding of the situation and willing to warranty their work. Until then I cannot give their service department a good review.

C & R made it so easy for us making our first trailer purchase. We were in and out of there and…read morereceived great customer service throughout the whole experience. I would definitely recommend this place and will come back for future buys.

CAN'T RECOMMEND SOUTH WEBER GENERAL RV HIGHLY ENOUGH!…read more My husband and I were looking to trade in our 8 year old Eclipse Attitude for a Grand Design Momentum. We initially worked with Ron in sales, who was incredibly knowledgable about the GD line. Our first visit, we looked at a brand new unit, and decided we didn't love the interior. A few weeks later, a 2022 came in to their lot and we contacted Ron to see it. It was missing a generator, and that was a bit of a speed bump for us. The Sales Manager, Brock, jumped in to help. He secured us a brand new generator, and had it installed. He went above and beyond for us to keep our business, and get us into the GD we wanted! They also gave us a value on our trade in that we were happy about, and went out of their way yet again to meet us at a price point that made us happy! Grier in finance was SUCH a joy to work with - he made the transaction not only simple and seamless but FUN!! Even with a couple of hiccups along the way, the entire team we worked with was kind, patient, understanding, and treated us like friends more than customers. Ellie and Monica were always communicating with us, and were both SO sweet and kind. Our tech who gave us the rundown on our new unit, Kaden, was SO full of information, tips, tricks, and we genuinely enjoyed our time with him as he walked us through the unit before we took it home. He was VERY thorough, covered every detail, answered every question, and did it with patience and kindness every step of the way. It was clear he was not letting us take it home until he ensured that every single thing worked perfectly! To the team at General RV in South Weber, THANK YOU. You made this experience one my husband and I will never forget, and we will continue to recommend this place to every single friend and family member in the market for a new or used RV. CHEERS!!!!

We are extremely disappointed with General RV. We purchased a brand-new RV with defective heating…read moreand electrical systems. Despite numerous attempts to have these issues repaired or replaced, the problems persist. At this point, the RV appears to be a lemon, as they have been unable to resolve the defects. Parts continue to be ordered and replaced, but the repeated repair attempts have been unsuccessful, leaving us with an unusable RV and no clear resolution.

Great new ownership. They actually care about their employees and customers. Great company with…read moregreat prices

From the owner: At The RV Store of Utah, we’re your trusted partner in making RV adventures happen. With two Utah…read morelocations (Helper & Logan), we offer a wide selection of new and used RVs from travel trailers to luxury fifth wheels at the best prices around. We pride ourselves on transparent, honest service, dependable parts, and post-purchase support. We are a team that helps you get on the road with confidence.

Class act here. Flew in to pick up my new RV. John walked me through the rig, Joe walked me through…read morethe finance & Justin was awesome. Ask Joe about his fast pitch softball pitcher days. Thanks fellas.

I would give them no stars if I could. This has been the worst experience I have ever had…read morepurchasing something this big. They do not come through on their promises. They tell you they will fix things and then do not relay it to service. Once you have a problem with something they do not return emails, or phone calls. I have to go in and ambush them to get any response at all. Now I am looking to get my 3rd temporary registration because they still haven't registered my trailer and I have a big camping trip coming up. So, I have to go out of my way to ambush them again and hope I get that temporary plate. I can't believe this place is still in business. Don't go in, don't by a trailer from them. They don't care about you; they just want your money.

We are traveling cross country with our travel trailer and had some issues on I 80 with a blown…read moretire and some damage. In all we needed our propane line repaired, the sink tightened and a new emergency brake cable. I was told by Holly to come in at 10:30 the next day. By the end of the day the only thing that happed was things were taken apart and not repaired. I told Holly at 4:30 that we would cut our losses and move on. Please send Mark out to put things back together. What happened next was the place was locked up tight and lights out. Nobody anywhere and tools left in my trailer and on the ground outside. I had to put my trailer back together myself so we could find a place to sleep for the nite. Never ever go here for repairs. Worst experience ever!! I got eas what bothered me the man at was they just closed.

Our generator broke down, so we came here. Very friendly employees, and also very reasonable…read moreprices. They fixed the generator and got us out of there in about 2 hours. If you ever need something fixed on your RV or car, I would recommend going here.

Fantasticly helpful parts dept. Seem to have what I need when I need it at a reasonable priceread more

I had the immense pleasure of purchasing a trailer from Darren Bideaux's. The salesman, Stuart,…read morewas a humble, kind, and incredibly helpful individual who really saw my needs and wasn't trying to take advantage of me. It was so refreshing to speak with someone who didn't have any agenda. When we needed extra help installing our Anderson hitch, he didn't hesitate to call over a tech to help us. He and the tech stayed with us for well over an hour as I drilled the holes and installed the hitch. They are an amazing crew and are honest. Ask for Stuart! He will treat you like family!!

We paid Bull Moose RV in Logan to inspect our trailer and give us a list of needed repairs. The…read morelist was longer than expected, so we also paid to store the trailer with them while we arranged to sell it to a family member three months later. When we got it back, we were shocked. A light fixture was broken, two window blinds had cords that looked cut--so they only raised on one side. Electrical cover panels were missing, blue painter's tape was everywhere, and the couch cushions were on the floor. To top it off, there's now a constant high-pitched noise coming from somewhere inside that we can't locate. After seeing the condition they left our trailer in, I can't trust how they handle repairs or treat customer property. I wouldn't recommend Bull Moose RV for inspections, repairs, or sales.

These jerks keep FLOODING fb marketplace with multiple listings for the same used RV - which…read morethey're listing at 150% of JDPower fair market value!?! Shame on them. Avoid at all costs.