unprofessional is an understatement for the dr office staff, they all need to be replaced, the dr…read moreneeds new staff that know how to deal will patients. if u call the office no one's know nothing even though u have a patient chart that can be accessed. i am unsure why this office is still in business, despite the amount of complains !! this is a concern and a red flag for a medical office that is dealing with patient's health care .i filed a grievance complaint with my insurance about the staff , in which an insurance represent was on the call that was begin record and heard how HORRIBLE the office staff was talking to me.. the Dr is good, but her staff takes away from her profession to be a good physician.

The front staff in this office is HORRIBLE, they have no training when it comes to…read morecustomers/patients!! You have to ask a million times for something. When you call the office, they leave you on hold forever. They say they will call you back, and no one calls back. You have to keep going in circles for things to get answered. The staff in this office has no care or concern for patients! The doctor is okay, but I am not too thrilled about having more than one intern in the room when I am trying to speak with the doctor, they don't even ask if this is ok. I have been trying to get a simple answer from the doctor for over 2 weeks now and yet to get and answer! Every time I call, they put me on hold, and no one comes back to the phone or returns your calls. I would not refer anyone to this office! Sucks for the doctor because her staff is incompetent! I would give Zero Stars but it's not an option, trying to get in touch with your Primary Doctor should not be so complicated and frustrating!!

Not Recommended I…read morewent to this urgent care because I suspected I had a broken toe. Before going in, I called to confirm they had an X-ray machine, which they did. They took the X-ray but then told me they did not have someone available to read it and that they would call me with the results. Hours passed and I never received a call. As they were closing, I called the clinic myself and was told that the X-ray showed my toe was not broken and that it was probably a sprain. The pain never went away, so my primary care doctor referred me to a foot specialist at Holy Cross. They took another X-ray and confirmed that the toe was actually fractured. My insurance paid more than $500 for the urgent care visit, and I was later billed a $24 co-pay. I called the clinic to explain that the fracture had been missed and asked if the co-pay could be waived. The office manager told me it "shouldn't be a problem" but said she would call me back. Instead, I later received a call from the operations manager, Camilo, who told me they would not waive the $24. What is most frustrating is not just the missed fracture, but the lack of follow-up communication and unwillingness to work with me on such a small billing issue after the situation. Based on this experience, I cannot recommend this urgent care.

Just moved to Sunrise and after being sick for a couple weeks, I decided to go into urgent care. I…read moreread the reviews and they were right! From the time I entered and received care, the entire TEAM was so welcoming, professional and just DELIGHTFUL!!!! I've NEVER left urgent care, feeling so happy while being sick.

Very disappointing experience. I scheduled my appointment over two weeks ago, only to be called the…read moreday before and told my insurance is out of network. This should have been verified when I made the appointment, not at the last minute. A complete waste of my time and very poor scheduling practices.

Si tu valoras tu salud, busca en otro lado; porque, solo tenemos una vida. Salí de un hospital…read moreurgencias hace unos días, y en todas mis citas de seguimiento me derivaron a este doctor, Oscar Méndez, en 5950 Oakland Park BLVD. Cuando llamé para programar una cita, la muchacha al otro lado respondió primero en inglés y luego continuó en español. Pregunté si aceptaban mi seguro de AmeriHealth, y simplemente dijo que no, y colgó antes de que terminara de hablar. Poco profesional. Esta unica estrella es por sacarme de este lío. If you value your health, look help elsewhere; after all, we only have one life. I left an emergency room a few days ago, and all my follow-up appointments referred me to this doctor, Oscar Mendez, at 5950 Oakland Park BLVD. When I called them to schedule an appointment, the woman on the other end first answered in English and then continued in Spanish. I asked if they accept my AmeriHealth insurance, and she simply said no, and hung up before I finished speaking. Unprofessional. This one star is for getting me out of this mess, thanks God.

I had an amazing experience from beginning to end!…read more As a BCBS insurance holder, I was disappointed to learn that Broward no longer accepts our insurance, and I was understandably curious about the level of patient care I would receive elsewhere. My recent outpatient experience at Florida Medical, however, was so delightful, caring, and genuinely authentic that I felt compelled to share my experience and recognize the incredible nurses who cared for me. A special thank you goes to my amazing RNs, Saul R. (primary) and Sharon B. (OR). I truly want to squeeze you both with gratitude! Thank you for taking such pristine care of me from beginning to end. Your empathy, compassion, and bedside manner were exceptional. You made what could have been an anxious experience feel comfortable, reassuring, and genuinely cared for. Your dedication to your patients deserves to be praised and recognized. Thank you, Saul and Sharon, for making such a positive difference in my experience at Florida Medical. You are truly appreciated!

Just terrible in every way. I hope they shut down and someone sues so everyone can lose their jobs…read more Doctor with Airs pods in the ear, the amount of lack of communication is ridiculous like seriously I can't even explain it. They are the reason my dad is gone and they couldn't even find out what was wrong with him even being there for 3 weeks. He was dying right in front of me and still getting treated. When we ask question it's either "I just got here" or " this is my first time with him". In my line of work we debrief the next person coming on shift but no one here knows anything. I'm genuinely shocked that this is a hospital.

Dr. Falden is amazing! She's made a world of difference for our family. We were looking for someone…read morewe could relate to who would listen and really get what we were dealing with and provide clear next steps that were effective. We got all of that and more.

Functional medicine care. Attentive staff. Dr Tami Singh is always open to hearing my concerns.read more

At Primary Medical Care Center, they welcomed you like you're already a part of their family. The…read morefront desk personals are on point and ready to help you as much as possible. I went there with my mother for care and the doctors were excellent with her and they also speak Creole and French. It is a plus because some days i cannot leave work and i don't worry because i know she will be in good hands. They follow-up with her making sure that she's taking her medications. They sure remind her of all her appointments and they provide transportation. The doctors and the staff members are very friendly and compassionate. I will definitely recommend this Clinic to others. The decor says it all. You will feel like you're at home. Thank you very much Primary Medical Care Center for giving the right care to my mother. Chrity1988

I was very pleased when i entered the office. It is a very welcoming and friendly environment. The…read moreplace is clean and beautiful. The staff is very efficient. The providers don't rush you out of the office. They take their time to make sure all your problems are addressed. You can get a complimentary massage in the waiting room. All in all, Primary care medical center is a delight

Have NEVER!! had a good experience with this doctor ESPECIALLY her staff. I Have been with her I…read morebelieve since 2017. The only doctor and doctors office I feel literally does not care about me one bit. They are liars and schemers through and through. Every time I leave I joke with my bf on how they're trying to kill me. Please message me if you have any questions, I'd love to tell everyone just how bad this office is. Just be patient because it will take a long time. Why am I still reaching the answering service at 846am?? It's funny how I am not given the option to review you these two places too. Check out photos! PLEASE DO NOT BE FOOLED!!

I've only had my initial meeting with the doctor but after having a number of other doctors for the…read moresame concerns I have to say I feel I'm in competent hands. I'm reasonably smart so I have always gotten background on things that concern my health. I research to the most extensive detail so I would understand how best to convey my concerns and condition to my doctors and also to understand if their diagnosis and treatment makes sense for me. I have caught a few mistakes in my time and I am also one who seems to be the one to find out this kind of information for all of my friends because I am so driven. I have a condition that I have seen several doctors for as well as found all of my information from medical centers universities other doctors overseas and have managed to put together a network of friends who supplied me their information for similar issues that they are going through so I am quite thorough and knowledgeable about whether or not the doctor is up to speed and going to use the latest information or is not. Needless to say but I will, I like a doctor who I can share my concerns, knowledge I have picked up, and to get their opinions on it as well as to understand why they are doing what they are doing because I know my body. This doctor will discuss all of this as well as any questions you can have while being courteous and allowing you all the time you need to explain as well as to understand what she is telling you. This doctor took the time to gather all my background before I even had my first appointment and have taken the time to read all of it and evaluate it so that when we finally met I only have to go over some history and she already had a game plan! I was pretty much sure of the range of possible effective treatments and she was exactly consistent with what I read regarding that! It's nice to find somebody who is so competent in their field that you don't have to wince and research like mad knowing that you're going to get faulty work or diagnosis unless you catch everything! After all this time I have a years spent trying to find the right doctor and treatment for myself I think I can finally say I can let go and let the doctor take over! If I have to find something bad I would say on my three interfaces with the office staff, one time I didn't find them as courteous as I would've hoped for and you may have to wait a while for the doctor but subsequent visits have shown a nice staff to deal with. I am really excited and anxious to just put my self in her hands and start my path toward success! What is stress reducer to have somebody, whether they are your doctor or a plumber or fixing your car, who knows what they are doing so you can just let them do it and relax without worrying!

Donna A. Williams has been my primary care physician for well over 15 years. So far, I attend no…read morespecialist partly because of her good medical practice. This allows me to visit her just 3-4 times a year. I trust her with my healthcare, and she is outstanding. Although she is practically busy, she takes time to provide excellent care and sounding advice on how to take care of yourself. I highly recommend her as provider, and well-deserves a 5-Stars ***** Y. Fanfan

Excellent medical care at this facility with a friendly staff. Dr. Donna Williams is an…read moreoutstanding, compassionate, and thorough physician. I have been receiving medical care from her for many years. The office experience is always positive.