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    Michael B Ashcraft ,DDS, MS

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    12 years ago

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    Forest Heights Dental - Dr. Julia T. Gildon

    Forest Heights Dental

    4.6(10 reviews)
    3.3 mi

    I wanted to finally find a decent dentist in LR, and thought I'd like this place, but it was just a…read morebig long disappointment. First, assistants are clearly not trained on taking X-rays; so they end up taking three times as many. This happened twice, and both times after I had already been told I wouldn't need further xrays because my previous ones were recent enough to be of use. Twice they suddenly canceled my appointments after I was in the chair. Twice Dr Gildon got confused about which tooth we were working on, claiming not to ever have known, though she'd confirmed it at the previous appointment; then after canceling my appointment and when I came back again, she suddenly claimed to know which tooth it was... and then in the end she would not work on it at all. If there was an issue, she could have mentioned it before I took the time to go in twice more, not to mention have all those unnecessary X-rays and going to a dentist during COVID!!! Finally, the one tooth Dr Gildon worked on on my first visit now has decay and discoloration and sensitivity all around, none of which it had before. I would not trust or recommend this place.

    Forest Heights Dental is the most relaxing office I have ever been in. Everyone in the office is so…read moreprofessional! When your appointment is at 11:00 you are in the chair I have never had to wait Dr. Gildon makes you feel like your best friend, her staff is the GOAT! I really love this office! Thanks for your kindness, Pamela T.

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    Forest Heights Dental
    Forest Heights Dental

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    Westrock Orthodontics

    Westrock Orthodontics

    2.2(12 reviews)
    13.0 mi

    My family member goes here. Why does the brackets alway break? I had braces years ago and that…read morerarely would happen if ever. Maybe they are choosing cheap material? But the most annoying thing is the girl working the front desk, the blonde. Absolutely useless and rude. Always on her cell phone and has the patients check theirselves in on a kiosk. What the hell??? Do your job, that's what you are being paid for. Makes me wonder if she is not a family member of the doctor. I would not recommend this place to anyone. The girls in the back that work on the patients are super friendly and professional, however. It just seems to be a real imbalance in this place.

    This place has terrible customer service! They were great at first, but then god forbid you miss an…read moreappointment or have any issues that need attention. It takes them two months to work you back in. And no one ever answers the phone. If you leave a message on their phone system, no one ever returns the call. Don't fall for the "Let me check with someone blah blah and I'll call you back at this number." That callback will never come. I was very excited to finally get Spark (similar to Invisaligns), but then it takes FOREVER because of how long it takes them to work you into their schedule and to receive new trays. For example, I was already stuck with the same trays for 6 weeks (should only wear one-two weeks). The bottom one cracked nearly in half due to wear and I have been super gluing it back together. Had the terrible luck of getting a stomach virus the night before I was finally scheduled to receive the new ones. Instead of coming in sick and spreading my germs and vomit around, I did the rational thing and cancelled. But the receptionist would not understand that the current trays were useless, I couldn't afford to wait another 2 months or my teeth would be completely shifted. She never called back. Then the next day, when I finally got a different person, she left me on hold for over 30 minutes and then it was disconnected. If it wasn't for all of these delays, my teeth would have been corrected in six months, not nearly a year later still trying to wrap it up. Still no rescheduled appointment three days later, would NOT recommend them to anyone!

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    Westrock Orthodontics
    Westrock Orthodontics
    Westrock Orthodontics

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    Monarch Dental & Orthodontics

    Monarch Dental & Orthodontics

    2.4(16 reviews)
    0.3 mi

    I would not recommend Crystal V. it took 3 hours for root canal that she did not finish. she never…read morecalled in the antibiotics to hold me over so I had to call the emergency line. i spent 2 weeks in pain and upon coming back to finish the root canal she took about 3/4 times to get it right. she kept removing and scraping and xraying. I told her that I had a purple bruise under my tongue and she insisted she did not do that. now I have either and ulcer or Kanker sore where she jammed the numbing needle(with no warning nor carefulness) shes not very careful and seemed rushing and careless. I don't think she cared for me as a patient and I remained silent because she seemed very irritated and I didn't want to upset her anymore. my mouth is hurting worse than ever and I don't think she would even take accountability if I showed her my mouth. mind you it's a tiny tooth in the front bottom row, you would think it was easy. I wouldn't trust her for more work. she was also training her cousin. and still didn't finish after 3 hours ( she claimed technical difficulties.) Debbie was great. Crystal was not.

    I should have checked reviews 1st. If you're a new patient they tell you to come 20-30 minutes…read moreearly to fill out paperwork. It's currently 1.5 hours after my set appointment time & 2 hours since I walked in. Apparently this is normal, overheard others saying how they've been here for hours just waiting.. what's the purpose of an appointment time if we're not going to keep it. This makes sense why they charge you before services.. as far as the service goes they are nice but wasn't helpful. My dentist appointment lasted less than 2 minutes after waiting 2.5 hours. It's been weeks now & I'm still waiting on a referral to another dentist. Waste of time & money.

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    Monarch Dental & Orthodontics - Smilebrands

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    Monarch Dental & Orthodontics
    Monarch Dental & Orthodontics

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    Michael B Ashcraft ,DDS, MS - orthodontists - Updated June 2026

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