Mike and his crew did a total kitchen remodel for us. Start to finish in 4 weeks. The results are just stunning! All the trades (carpenters, electrical, plumbing and tiling) were so well planned out, that there was never any down time. The courtesy and consideration of the team was awesome. I would highly recommend this company to anyone looking for quality in a home remodeling project. read more

Maybe his daughter who wrote a response should rethink it. First if all, we know you are the daughter and did carpentry work which you were not qualified to do. Secondly, Herzenberg is a renowned name in Western Mass. That you would call their designer some one who has never designed a kitchen is just foolish. Obviously a daughter who thinks well of her dad. Sad that he put you up to this. PS. Please stop by and show me the stove venting to the outside. This I will love to see!!!! read more

I would like to respond to Laurie H. by first of all saying, having worked on her project, that this review is highly inaccurate. To address a few comments here, the range was vented outside of the house, and I know this to be true, first hand. The cabinets were installed level, and properly, as the crew member who led the installation is highly experienced in kitchen remodels, despite following a design by an unqualified designer, who clearly has never put in a kitchen, and just assumes this, and assumes that, and that things that can be put together and taken apart multiple times for no reason, without cost or potential for damage, which luckily did not occur. You did not pay for the consult, that Michael brought in to gain another opinion on the issue. In fact there was quite a lot that you did not pay for and refused to pay for, which had nothing to do with him or his crew. Yet, in order to keep you happy, a near impossible task, he absorbed a lot of costs. There were no damages on our part to the cabinets. When you have an allowance, and choose something that costs more than the allotment, that doesn't mean that you do no have to pay the extra. I have pictures of the bathroom and it was beautiful. However, changes were repeatedly requested after things were completed, consequently leading to having to take apart and re-do changes, that were a matter of a change of mind, not a mistake, or change from the contract, change of mind. Again, when you choose products that cost more than what was allotted for, you must pay for that. First of all, my Dad is one of the most kind, honest and accommodating people I know, almost to a fault, to the extent that many try and take advantage of him, because of his generous nature and devotion to keeping everyone happy, no matter what the cost. I have never in the 8 years I have worked with him had such a difficult or unsatisfied customer. Or a customer, that frankly, he would have to respectfully decline to work for again. The statements and claims you made were insulting, and highly inaccurate. An 8 year old would know, that we are not a moving company, despite the fact that we were required to be, just to keep you happy.You hired the men who took away the stove. And you said you were getting a new awning, and didn't want the old one.So instead of paying to remove and dispose of it, we found someone who wanted it, and a crew member accompanied the individual taking the old one away. Yet, another thing that were not charged for. Everyone on that project worked in fear because you were not happy with anything. All things that you chose and decided on, and had nothing to do with our workmanship. A plan is a plan for a reason, variations of course happen, but you wanted to recreate the project 3/4 of the way through, and not pay for any changes. Not to mention, Michael provided snow removal free of charge, so that his crew and subs could even get into your driveway. Not his obligation, but in order to accommodate he did so. When a customer refuses to pay in accordance with their contract, you really cannot fault the contractor who came at every beckon call to accommodate each and every change of location of lights, location of island, and so on, and so on, for months, to finally draw the line, and stop jumping at your call, when you refuse to pay for things that were completed per your request. The icing on the cake is that you were asking us to create an illegal bedroom and hide it from the Town so that you did not have to modify your septic system. That was not right. We wish you the best in any further projects you have, yet I am not sure you will not find any one who will satisfy your needs, and misunderstanding of how a contract works, and allowances and overages work. But once this post was brought to my attention I could not allow these claims to go unanswered. We have clients in Longmeadow too, and your reputation precedes you. read more