outstanding customer service with professional repairs at an amazing price…read more phone screen was completely busted and nearly FUBAR, but thanks to the "screen Queen" of southbridge problem solved in less than 24 hour. thanks IT Queen! -DD

From the owner: Screen Replacements for iPhones and Samsungs is my specialty, but I work on other models, as well…read more In addition, I repair and upgrade MacBooks, and most model Laptops, and Desktops PCs. In recent years I’ve started working with most game console issues, that DO NOT require micro soldering. If I cannot handle it in house, I can assist you with getting a reputable company to fix your issue, but I would only suggest it if it were really worth it, whether monetarily or sentimentally. Sometimes memories are priceless so this also applies to data recovery services for most devices, as well. Prices vary depending on the damage type and date needed. Almost anything IT related, I can handle!! Quotes are always free!

I called and explained what was needed, I had new parts for a broken laptop and was quoted $140 for…read morethe repair, and it was estimated the repair would take a few days, a week at most. I brought in the computer and parts, the intake was quick and professionally done. So far, so good. I received a call that my laptop was ready for pickup less than a week later. When I arrived, I was told that I didn't have all the parts needed to repair it correctly. The laptop functioned, but the hinges didn't attach correctly and were rubbing against the motherboard. If I kept the laptop open it would be fine, but if I repeatedly opened and closed it, it could break. But isn't that the purpose of a laptop, it's supposed to be portable, it's not a desktop. The technician was under the impression I was in a rush, so there was a little miscommunication, that said, a call only takes a few minutes to let a customer know there is an issue. So I do appreciate that the technician was polite, that the repair labor estimate was correct, and that it was ready within the window provided. However, it doesn't work correctly and since I didn't get a call during the repair process, letting me know additional parts were needed to do the job correctly, I couldn't make an informed decision. It was neither the best of times or the worst of times. Will I return? I'd probably check out another place first.

Berto and crew were punctual, professional, and very informative throughout the process. They've…read moreseen everything with computers and can properly diagnose your pc for repair. They also know the market, and can help you build out a new computer for your specific needs and budget. If you want expert help with customer service that'll be upfront and informative with you, I recommend this place over any other I've dealt with.

anytime there is an issue and I call always cooperative and friendly and take care of things as…read moresoon as they possibly . I have absolutely no complaints which is why I've been with them for so long.

From the owner: Insation Technologies is a computer repair & servicing center located in Webster MA. We specialize…read morein computer hardware & software repair for both MAC and PC. We are a team of professionals who are well-versed in troubleshooting complex IT errors. We offer secure & efficient solutions that help businesses run smoothly & boost productivity while eradicating any known or unknown technical error that could be a potential roadblock.

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

We called Brian and made an appointment to bring in my old desktop. I explained what I saw…read morehappening with the power button not always working, the machine sounding like a jet engine, and shutting down randomly. Also, ran so slow, I could go and do something (such as washing dishes) and come back before it would be up and running. Brian gave me some possible scenarios including a mother board. Fortunately for me, he found the broken fan that would stop and start, and other fans tried to accommodate for the issue and heat buildup. Brian called me, told me timeline and pricing and got the go ahead from me. Was able to pick up the next day with additional tips to make it run better. Before I had tried many, the machine was much faster, quieter, and no "not responding" messages or shutting down. My brother confirmed how much take down and putting back was required to make the repair. So happy I did. Can have multiple tabs open and do multiple thing at same time without issues and taking up my whole day.