Kayley and her crew were prompt, professional, yet friendly and warm. This house has never been so…read moreclean! The team worked diligently, using their own supplies. This is a first class business though they feel like friends.

Awesome job!!!! Would definitely recommend! Great attention to detail! Will definitely use them…read moreagain!!!

Takaiama was excellent. She brought in a helper. They were absolutely on time and had masks on…read morethroughout. My entire apartment is shining clean. They were very thorough. I definitely recommend their service.

Don't trust it. They will spray a chemical all over your bedding your pillows and your pets bedding.read more

Unable to get a hold of my usual "bug dude" for a flea problem at my rental home, I was forced to…read morebreak out the Yellow Pages, and start dialing. Lucky for me, RIP is the first firm I was able to get a hold of. Mr Cowden (not sure which one I spoke to) was great. He was able to give me a dead on estimate, explain exactly what was involved, what they would do, and what we would need to do before they arrived. He was good enough to get us on the schedule for the next day. The next day, they arrived on time, were polite, and did what they said they would. Of course, it took a week, but best of all, the pests are gone, along with the knuckleheads that brought them (that's a whole other story).

Not only was he available right away and quick, he is a genuinely good person! I am deathly afraid…read moreof bees nevermind the bald face hornets who made a nest in front of my door, he got rid of the nest in minutes and waved the charge because he was taking care of this house when the previous owners still lived here. I would highly recommend him and I wont bother calling anyone else in the future!

These two amazing people cleaned for my Mother in Law. The job turned out to be much bigger than…read moreeither of us expected and they worked tirelessly until the house gleamed. I was speechless when I walked in. Polite, friendly, non-judgmental thorough, exceptional work and value. Thank you both.

They did such a great job deep cleaning my apartment! The place hadn't been professionally cleaned…read morein at least 5 years and desperately needed one. They came and spent 8am-4pm cleaning and it shows!! The bathroom tiles, the windows, the oven, and even the air vents in the floors look fantastic. I would definitely recommend them!

I started working with TLC about a month ago. The initial consultation by Tammie was professional…read moreand I really appreciated how she wanted to make sure that she understood exactly what I was looking for. The team member Kim is polite and professional. She does a thorough job and even alerts me if she notices something needs attention around the house ( slow drain, etc) she's always on time and respectful. I highly recommend them!

I had a great deal of frustration with TLC. I I had them do a thorough cleaning of my house before…read moreI moved in. I asked them their hourly rate and they said they quote by the job; not the hour. Once they were there, they told my husband it would cost more and we agreed to pay the increase. Then, I had to have them come back as they missed a number of places in the kitchen and left crumbs, etc. I then asked for a quote for regular cleaning. Again, I was told it was by the job and they had different prices for once or twice a month. I asked for a usual cleaning (bathrooms, kitchen, vacuuming and washing floors) and we agreed on the price. When the cleaner arrived, she said, "what do you want me to do?" I said, "clean the house as per your proposal." She still did not seem to be clear on what I was looking for, so I volunteered to walk the house with her. She informed me that the price included a maximum of five hours (so there is an hourly rate?). I said, okay, when you're at about 4 1/2 let me know, and I'll prioritize what's left. Someone dropped by, so they left without even speaking to me. Then, I received a bill that was higher than the quote (again). I called and asked about it, and was informed that it had been six weeks since their quote and they start their timers the minute they walk in the door. They "didn't even charge me for the walkthrough." I believe everyone deserves to earn a living, but this is ridiculous. You can't quote one price and then charge more every time you come to someone's house. It's bait and switch. They saw the house before they cleaned it. The job they did the second time seemed okay, but why are you asking me what I want done if I already had a proposal? It's bait and switch and I want to warn others about their business practices.