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    Very gentle, listens to concerns, answers questions. Great surgeon. Good follow-ups. Nice bedside manner.

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    2 years ago

    Top notch Doctor with great bed side manner. A trust worthy man who really cares about his patients. Best as far as I know.

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    Elite Women's Health - Portal message after playing phone tag

    Elite Women's Health

    3.3(17 reviews)
    0.3 mi

    I had a wonderful experience with Dr. Christy Shackelford. From the moment I walked in, I felt at…read moreease. She took the time to sit down with me and thoroughly discuss all my options. I never felt rushed--she was patient, attentive, and incredibly detailed in her explanations, making sure I fully understood everything. It's clear she truly cares about her patients. I'm so glad I chose her--definitely a great choice! The only suggestion I would make is for the office to verify insurance information ahead of time to help cut down on wait time when checking in. Other than that, everything was smooth and professional.

    Dealing with this office is very frustrating. I could never seem to get anyone on the phone to make…read moreor cancel an appointment, or if you have a question, good luck. I leave voicemails to both front desk and nurses station but do not recieve call backs ever. I am still waiting for them to call in a prescription for me a week later and still nothing, when I finally get someone on the phone the excuse is, they are slammed. All doctors offices are busy but customer is still present. Edit: Soon after my original review (on Google), the office manager called me to apologize for the terrible customer service that I experienced. A few days later, I recieved a letter in the mail (see photo) that I have been cut off in the middle of treatment by Dr. Lee. I couldn't believe how unprofessional this was. Completely unethical.

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    2nd outgoing call to elite

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    Elite Women's Health - Missed call from elite because I was working

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    Missed call from elite because I was working

    Michael Douso, MD - obgyn - Updated June 2026

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