Michael flooring just finished doing my house. They installed tiles and granite. Everything came out the way we wanted. Our material arrived on time. Sales consultants were very helpful and Knowledgeable about the material. Showroom was clean and organized. Thank you Michael Flooring! read more

After checking around I decided to use Michael Flooring to replace my carpeting. Luis was very easy to work with, so professional and got the job done very quickly. The installer arrived on time , very polite and a did a fabulous job. I am more than satisfied with my experience with them. This is the second time I have used them for flooring and would recommend them to anyone. read more

Amazing customer service. Wide range of selection. Very patient staff that answered all of my questions. The project itself went very smooth. It's never easy going through a project like this. However Michaels respected my space, and made it as hassle free as possible. I plan on using them to do our bathroom project as well. Luis and Javier thanks for everything. Way to go Michaels Flooring!!! read more

Michael Flooring - Michael's Flooring removed our tile and replaced it with beautiful wood floors. They worked clean and fast. We love it! - Flooring Near Me - Bakersfield, California

Mason brought great samples to my home and I was able to find the perfect hardwood flooring without even visiting the showroom. I was impressed with the scheduling process and Javier and Pedro did a fantastic job installing the floors and left my home neat and tidy. I love my new flooring! read more

Walter helped us in the store and was really helpful with deciding on a product, we went with luxury vinyl planking and it looks great. James was the estimator and did a great job measuring and was really knowledgeable, I think after the install we had 1 and half boxes left! The manager Andrew helped us when we finally placed the order. Worked out great, thanks! read more

Went to purchase my kitchen back splash, Luis was very helpful, I started out with someone yesterday whom quoted me a price and Luis honored the price and made the transaction seem less. read more

We highly recommend Michael Flooring! We went to the showroom and let the salesman know our budget and what flooring we were interested in. He worked with us to stay in budget but still have the beautiful floors we wanted. Also his installer did not only complete the job on time but even called and asked if we would like him to start a day early! Since our new floors have been installed we've recommended Michael Flooring to family and friends. read more

Michael Flooring - Our before and after installation of our new floors! - Flooring Near Me - Bakersfield, California

I had a little bit a problem and Benny the owner came out looked at everything and fixed all the problems that is great customer service if there is more than five stars I give it to them there's no problem he has great deals and I would be back for more read more

Michael Flooring - The floor that is coming up - Flooring Near Me - Bakersfield, California

I had my entire house done months ago and have called them several times to get an issue fixed but no one ever calls me back. I feel like they were in such a hurry to get the floor in, it wasn't done properly and they never finished the transition piece. I would not use this company again. Saving a little money didn't pay off in the long run. I am still not satisfied with the results. Once they have your money they are done with you. So disappointed with this company not willing to call me back or fix the issue. Next step is to stand in the store until someone address the issue. read more

Michael flooring gave us the best price and most importantly the best services for our countertops, backsplash and flooring. Our summer projects on our home wouldn't be possible and wouldn't be executed without the great services provided by Vince of Michael Flooring. He was very knowledgeable with different materials and very patient with me and my husband when we were deciding which ones to chose. With his patience and professionalism, as well as his expertise, we were able to decide which products to use on our countertops, backsplash and flooring. Even the owner and manager, Benny, was so accommodating and treated us really well, like a family. We highly recommend Michael Flooring, the best in Bakersfield!! read more

It was a very small installations but....Luis said no job is too small. He guided the carpet selection to the best carpet for the best price. Even though it was a SMALL job, the care and customer service was not. Luis made sure it was completed to our satisfaction. read more

We recently had carpet installed in our new home by Michael Flooring and we couldn't be any happier. The associates are very good and greet you as soon as you walk in. Store associate Luis was very helpful and knowledgeable about the products. He helped us select the carpet and stayed within our budget. The installers arrived promptly and finished the job quickly and professionally. I would definitely recommend anyone to Michael Flooring without hesitation. read more

I connected with Alex in Michael Flooring for installing the Vinyl Flooring in my property. Alex was very prompt and kept following up with me and my agent. The price quoted was better than Lumber Liquidators and one other company. As it is a remote rental for me, my agent has told me that the finished work is coming out really good. The quote included demolition, installation and removal of old material. Every thing was done as promised. I hope the floor lasts long and I don't have any issues in future. As of now I am very satisfied the way the work has come out. Thanks. read more

Michael Flooring has a beautiful showroom with a great variety of selection. The salesman are so helpful and have great customer service. I was very surprised that they all worked together and didn't fight against each other to get a sale. If you are looking for professional work with great customer service I would highly recommend Michael Flooring. read more

I wanted to remodel my very small one bedroom house living room. Overall the work was nice after they left but to be charge an extra thousand dollars on the day of installment after the final price is nearly $2000 for them to just get big plywood and to lay it on a ground was just ridiculous. The "extra work" they did in my opinion was not worth an extra $1200 and if it wasn't for my landlord helping I would've canceled the entire project and went to somebody else. I feel like for paying $3000 for just a very small living room is ridiculous I know people that pay that much to remodel their whole house. I would not recommend them to anybody and I would not do business with them again I just feel like I was scammed an extra thousand dollars. I just feel like if you're going to give me a final price and I made that deposit for that then my final price should be my FINAL price. Honestly I wish I would've went somewhere else. read more

Great customer service, friendly staff!! Most important very honest!! Tiles ordered and received as specified, look came out great!!

We purchased vinyl plank flooring for our whole home except for a bathroom and a closet from Michael Flooring. We also chose to have them install the flooring. Initially, during the sales process, Mason, our sales guy, was very helpful, friendly, etc. we actually selected this company out of the several others because of the selection and customer service. HUGE mistake. The problems began during the installation process and hasn't ended yet. We has numerous issues during the installation process. First, the wrong flooring was installed in our laundry room that we didn't see until it has already been installed. Second, the installers permanently damaged the lid to our toilet when they removed it to install the bathroom floors. They never mentioned it or apologized for it. We initially thought it was just dirty, but after cleaning it, realized the paint was scraped off. Another issue was the product that was to be installed around the base of our kitchen cabinets. Mason was extremely confusing during the purchasing process regarding this, but he ultimately promised that a white base shoe/toe kick material would be installed, going as far as guaranteeing it would not be the flooring toe kick that would be installed. Well, the installers installed the flooring toe kick which was not supposed to happen according to Mason but was normal according to the installers. After a harrowing exchange with Mason, we were able to get actual wooden baseboard installed along the outside of the cabinets (which Mason said couldn't be done initially during the sales process). Those issues, although annoying, are not the problem. Flash forward 6 months after installation, and now we are dealing with water damage in our kitchen because during the installation process, the installers moved our dishwasher and didn't pay attention to the fact that the plastic main drain pipe moved underneath the frame causing it to crack and water to leak underneath the floors to the point that water was seeping up through the cracks in puddles. We rarely use the dishwasher (maybe 2-3 times in the past 6 months) which is why we are barely finding it about this issue. After contacting Michael Flooring twice asking to speak the the owner who apparently refuses to speak to us, we had to deal with Mason again. He is so unpleasant to deal with regarding issues. He makes passive aggressive comments, he's argumentative, and deflective of any responsibility. Of course during the installation process he blamed all the issues on the installers when some of the issues were his communication errors. As usual, as soon as I told Mason about the water damage, he immediately began denying that the dishwasher was touched during the installation process, even though he wasn't present to supervise and didn't listen or ask any questions to understand that it had to be moved to demo the tile underneath and install the new floors, which we have evidence that proves this. After reviewing all our evidence of this (including the diagnostics from the dishwasher repairman who told us it was damaged during the installation process) and the fact that if the crack were there prior to the installation process, it would have leaked prior and they would have seen water damage during the installation process which they acknowledged was true, Mason denied that they caused the crack saying it was there prior and refuses to repair the damaged flooring and pad. Interesting he asserts this when a repairman diagnosed otherwise. So, I know this is a long review, but I would feel horribly if someone else were to experience this after paying thousands of dollars. I was hoping that Michael Flooring would exceed my low expectations and at the very least and just fix the damage to the floor since I already fixed the damage to the dishwasher. Unfortunately, they are only pleasant during the sales process. Knowing what I do now, I would have paid more money to another company to have had a better experience. It's unfortunate that companies will lie to customers and negate responsibility for a dollar. read more

Outstanding Place!!! Great service with great People!!! Luis, understood what I wanted in my place and wasn't just trying to make a sale. He knew my budget and my likes/dislikes. I am beyond happy with my floors and will recommend this place and Luis to help them find the floors they want!!! :) read more

I bought about 1500 sq ft in flooring about 6 months ago. I had it installed and it is absolutely horrible. The dark color started fading to a purplish tint. I read a review about this before I bought the flooring but thought it was just some upset person. NO! It is true. My floors are so horrible that I am considering having them taken out and reinstalled. I have a lifetime warranty on the floors (company is unknown, or at least no website or internet presence) They had me contact someone in LA that doesn't even have a professional person answering the phone. Its more of a landline. Apparently the lifetime warranty doesn't cover anything. DO NOT BUY flooring from them. STAY away. This is just horrible. read more

I previously made a review and was not happy with the service. I did get a call from the owner and he was very understanding. The sales representative did call me after and tried to make it right. i did get my tiles replaced and he apologized. I'm glad that everything was resolved. Thank You louis. read more

Purchased porcelain wood looking tile. Worse experience ever!!!! Would not recommend or use again. read more

Great customer service! Great prices! They are willing to go out of their way to help you. Highly recommended :)

Delay after delay after delay, lie after lie after lie.... This place is a joke... details to follow

Product is high quality but the problem is getting the installers to show up when they promise. Very slow.........not recommended at all.

I highly recommend Michael Flooring. Benny helped me finding what I needed for my new restaurant. He went above and beyond to make sure I received everything on time for my new restaurant. I purchased tiles, granite and carpet from Michale Flooring. Benny gave us a really good deal on everything. Everything came in on time. read more

We were totally ignored. We were told that someone would help us so we were waiting when the employee shows up with some other customers and says nothing to us. So we walked out. read more

Not recommended and we should have read reviews before we came in here. Customer service started out ok with the in-coming greeting but it ended there. It took awhile to have someone help us. Staff were eating at the front as customers are standing around patiently waiting to be helped. At least eat in the office or something? We finally found something that could work for our bathroom floors, 2 sets of tile floors. Not major jobs, but not small jobs either. We made it clear that if we were happy, we would be coming back to purchase their granite for the bathroom counter tops also. We set a date for the tile installer to come and measure for the bid. He was an hour late for the appointment, it happens. But now it has been almost a month and no one has called us back as promised to give us the job quotes from the office. Everything experienced with this business does not give us confidence that the job will get done, or done correctly. I guess they do not need new business. A wasted few hours. read more

My wife and I hired Michael Flooring to replace the flooring in our vacant rental home.

After comparing prices around town Michael Flooring was the best priced with great quality. Customer service was great. The only complaint I have is that they ordered the wrong tile. I'm glad that our tile guy wasn't coming in for a week or else we would have been a bigger problem... the least they could have done was free delivery, but no.. read more

Michael Flooring, while being a very nice store, lacks what it takes to be a GREAT store. The location is good, but the store itself is lifeless. The staff, while friendly, seem very uninformed about the products they carry. This was very disappointing to me because on my last remodel project, in November 2010, I used Michael Flooring to re-do my Master Bath. That experience was terrific. At the time there was two older gentlemen there that knew the product inside and out. When we had installation questions, a salesman, I believe his name was Don or Ron, actually came to our home after work to make sure things were being done correctly. The new people tend to be clueless. I will not waste any more time there. In my opinion, the owner should do whatever it takes to find his former crew and REHIRE them. read more

There was one employee when we came in and he was super friendly, but not pushy. He gave us our space, but checked in on us. We were here for a while as they have a large selection of tiles. We are looking to redo our master shower. The employee, I forget his name, would check in with us and helped us out. Would definitely return here. read more

Great service especially Nathan, he is very helpful with my tile selection. Will recommend him to my friends.

Excellent service. Jorge was very helpful and very patient with us answering our questions. And their floor guy, Cesar, he's very efficient and dependable. I highly recommend this place for all your flooring needs. read more

My sales consultant, Vince, was extremely helpful and kept in contact with me during the entire process. The carpet I selected had to be ordered and he continued to provide me with updates on the projected date of delivery. When the carpet was delivered to the store I had a personal issue and was not able to have the carpet installed right away. Vince was sympathetic and was able to reschedule my install. The entire process from ordering to install was totally professional and I am extremely happy with not only the job but the affordability of such quality carpeting. read more

This is the worst place ever,purchased with installation wood looking tile,after first down payment customer service ended,we were told not to talk to the installers,after the job was completed I had I to request that the extra tile and supplies that were not used and that I paid for were returned to my home from the installer.The whole experience was awful,would not recommend!! read more

Walked in to look at flooring for our living room. Was helped by employee named Yasenia. We looked at laminate ,hardwood, tile and, vinyl decided to go with the wood looking tile floor. Within a week we had purchased our floor and had it done. It came out amazing. Would highly recommend Michael Flooring for any home improvement. read more

If you enjoy Waiting for your tile. If you enjoy wondering if your order will be in this week ? If you enjoy wondering if they will ever call you ? This is your place ! Was promised my order would be in on a wensday so I set up to have my installer come the following Friday. Showed up on wensday morning expecting to pick up my tile, wrong, oh your the guy who's tile wasn't ready (and we didn't bother to call) well it should be ready next week, we promise to call you on Monday ! Monday comes , no phone call, Tuesday comes, no phone call so the wife calls and is told were not sure if tile will be in WE PROMISE WE WILL CALL YOU BACK TODAY !! Tuesday comes and goes , no call. Wensday comes and we receive a call well we don't have your tile because we aren't sure what shade you wanted ! WHAT ?? How about the shade of tile we picked out, it's all on your paperwork​ ??? Couldn't do it, couldn't wait and wonder any longer !! Tired of called the installer and pushing job ahead !! Got my deposit back and went to another tile store and would up saving another .50 cents per square foot !! Later Michael's we won't be back ! read more

We had the wood Porcelain tile installed in the majority of our house and it turned out great. Michael's was really good about letting us take home as many samples as we needed to figure out what we wanted. They also worked with us on the cost of the tile. The installer he suggested did a great job and I will recommend him to our friends. I found the staff very helpful and not pushy. read more

Horrible Install, Wrong Carpet Pad Oh where to start... I used Michael Flooring because they promised me everything I wanted in our new house. I had them install new carpet and hardwood floor throughout the house. If you do decided to use them after reading this then you are really going to want to watch them. 1. First the carpet. The owner of the company sold me on a 10lb pad due to the soft feeling when you walk on it. "Great" I said let's do it. Well I stopped by during the install of the carpet and noticed clearly marked on the pad was 8lb. I was p@!%!d! There wasn't much of a price difference in the total cost but it is what I wanted and was sold on. Had I not been there to watch them I would have been scammed and never knew it. The owner wasn't very helpful at all. All he said was sorry all we can do is charge you for the 8lb pad. I had to move in the next day mind you. 2. Then the hardwood floor. There were 8 separate times they came back to try and correct my hard wood installation. I was originally going to install it myself, but after learning that the floor wasn't level I decided to leave it to the [sic] professionals. Well after telling them it wasn't level they said "oh it will be just fine, the glue will fill it in" I wasn't one to argue as long as it went as planned. Well it didn't fill it in, the floor started coming up. They came back several times to squirt glue under the floor with a needle which made the floor rise; when that didn't work they ripped it out and reinstalled it. Still the same thing! This time I told the owner he needed to have another installed come out. Well what did he do? He leveled the floor! After telling me it would be done for my New Year's party it wasn't. I had no kitchen and 15 people at my house. This installed was worse than the first. He didn't know the wood needed to be acclimated inside the house, so that added a day. It was just one thing after another with this company, and in the end it was a very very unpleasant experience. The owner of the company didn't seem like he knew how to conduct business on a sensible level and was without reason. What a way to come into home ownership. read more

My husband and I are so happy with our experience at Michael Flooring! We highly recommend them for the excellent price, selection & customer service! After first being terribly disappointed at the bigger chains for carpet quotes, we came to Michael Flooring. From the first moment we walked in, Susie helped us explore the many different options for carpeting our home. She offered samples to bring home & scheduled our home to be measured right away at no charge. (Home Depot charges $50) Once we made our carpet selection, Susie even went back & got us better pricing & offered promotions for the installation fee & the financing. She was in contact via email & phone for all our questions & anything we needed she responded promptly. The installation was amazing!! Our installer arrived right on time. He was professional, polite & courteous and worked very hard all day until the entire house was done. Our home looks beautiful & we couldn't be happier :) read more