My experience with OP Smiles was frustrating and unsatisfactory. At almost 50 and having always…read morewanted a beautiful smile, I invested $6,800 and two years of my time hoping to achieve straight teeth. However, several issues left me needing braces again. One of my primary concerns was the abrupt dismissal from treatment. A casual comment I made during a discussion with my orthodontist about my alignment goals was apparently misunderstood as my acceptance of my teeth's current state. After two years of clear aligners, we discussed my options. My doctor and I agreed a cosmetic dentistry consultation was in order. I was then to return and continue aligners or be fitted for final retainers. After a dental consultation, I decided to continue with my treatment plan with aligners. But when I returned for my next appointment after the agreed-upon consultation with my dentist, I was informed that I needed braces. To my dismay, the doctor told me I would be fully charged for a new treatment plan. This sudden change in direction left me feeling misled and shocked, as I thought a few more aligners would finish the job. I also found discrepancies when comparing my treatment records with those of my son, who was also a patient of OP Smiles. His records indicated a "final visit," a "Post Treatment Summary," and final photos, whereas mine did not. He also received a retainer, as is customary at a final visit. This lack of a final visit is why I believed I was still under a treatment plan. When I asked the staff at OP Smiles to contact my doctor they said that he had retired and was unreachable. My treatment plan was initially estimated to take 16 months, but it stretched over two years without achieving the expected results. This significant delay disrupted my plans and left me frustrated and unsure about the effectiveness of the recommended treatment. I was not informed about the additional components of the treatment process. I was surprised to discover that in addition to the clear aligners, I had attachments, hooks, and rubber bands that I needed to wear for over a year. These extra parts and pieces were unexpected, uncomfortable, and quite noticeable. The lack of transparency in explaining the full scope of the treatment left me unprepared for what I was signing up for and added to the discomfort I experienced during my orthodontic treatment. I caution anyone considering them for orthodontic treatment to be aware of these issues and potential challenges. Based on my experience, I cannot recommend OP Smiles. . Instead of leaving with a beautiful smile, my experience with OP Smiles was misunderstandings, inadequate record-keeping, and scheduling challenges. I am in a position where I still require braces to achieve the desired outcome. I recommend that anyone considering this practice be extremely clear and cautious in their communication, as a seemingly innocuous comment can prematurely end your treatment plan.

This place is a revolving door of patients with little concern for patient time or courtesy…read more Unfortunately, they are the only shop in town. I consistently wait 20-40 minutes for my kid's appt and then I have no idea what is going on since they are too busy to inform me after seeing my son for 2 minutes. I wish they took more time to actually get to know their patients.

I can not believe that Dr. Butler still has patients. Looking back I should have sued him. I went…read morein because I had some irritation with my toungue. He told me my wisdom teeth were infected and I must get them out immediately. Trusting him I had his office remove the teeth. Following this the recovery took weeks and I got TMJ. When I went to have a physical done for the US Air Force they took an x-ray of my mouth and discovered that several pieces of enamel were still in the extraction site as well as ALL of the root tips. I had to have a second surgery to have the bits removed. To add insult to injury they, Jerry Butler, severed the nerve in the lower left side of my jaw and the left side of my tongue is numb and I can't taste to this day which is almost 8 years later.

Had a very bad experience. Dr. Butler was inappropriate and made me incredibly uncomfortable. He…read morealso recommended a jaw surgery for migraines that I have know for a long time are in no way related to my teeth. His services were also incredibly expensive. I went to another doctor who is charging me less than half of the estimate I got at Dr. Bulter's office. Would not recommend for anyone with a prior dentist phobia or is a young female.

I had 9 crowns done in one sitting for prep and one for installing the new crowns. Dr. McCann and…read morehis assistant Kim could not have been better. They were gentle and very personable as well as professional. I was not looking forward to five hours in the chair on the prep work, but it went a lot easier than I thought possible. Many "KUDOS"..... TO BOONE FAMILY DENTAL. l almost forgot I'm a Vet and Dr. McCann went to bat for me with the VA and after being denied he continued to BAT for me until we prevailed adding even more "KUDOS". I'm not sure what they do with all these "KUDOS", but they definitely earned every single one. Many Thanks and well done "BOONE FAMILY DENTAL". Hopefully they can continue to be my go-to in the future. Normally I don't write reviews, but I needed to make an exception in this case.

From the owner: At Boone Family Dental, it is our mission to provide dental treatments, restorations, products, and…read moreinformation in order to enhance the health, comfort, function, and personal appearance of our patients while respecting their rights to choose what is appropriate and desirable to them. Our office is pleased to provide comprehensive dentistry in Boone, North Carolina, and serves communities in and around Appalachian State University, Blowing Rock, and Banner Elk, North Carolina.

Absolutely terrible/rude staff and service. Please don't take your children here. I've been twice-…read morefirst time shame on them- second time shame on me. I was highly disappointed both times.

Dr. ALLEN AND NURSE MADDIE ARE AMAZING. From the moment that…read moreyou step in the door they greet you with a smile. Putting the children at ease with a small table with puzzles and little toys and books for the children to interact with. When you get called back to the back the nurse costs that children's name they make the children feel at ease. This is the first dentist that I have found that was so good with the kids. They explained everything from beginning to end what they were going to do while they were doing it they explained what they were doing. I was so pleased, we were so pleased the children are actually happy and excited about going back! Thank you Caldwell Pediatric Dentistry for having a such professional Dentist Dr. ALLEN he was a great doctor! Without a doubt I would recommend this place if you have children under the age of 18! They are so good with the kids. The children get a popsicle and a and a prize when the visit is done. Letting them know that they did a good job! I really wish there had been a dentist around like this when my children were small. But I am very glad that they are there for my grandchildren!

The people at Southern Dental Associates are so kind and caring. My son is a patient on the…read morepediatric side and has been for about 6 years now. He is autistic but verbal. They explain everything to him in such detail before they start and then again during the process that it makes him more comfortable. He is sensitive to lights and sounds and they make sure that he has his glasses (sunglasses) on before they start. They let him touch and feel each instrument before even trying to place it near his mouth. I am so thankful for the amazing staff!!

Great care and understanding with my cleanings and tooth care ...reasonable prices .. friendly…read morestaff always available to answer any questions

I just wanted to take a moment to thank Dr. Jenny Jackson and everyone at Asheville Pediatric…read moreDentistry. My daughter was born in November and had a tongue tie, a condition which we found in our circumstance would need to be corrected. Dr. Jackson was so wonderful and scheduled us for the same day(she was even going out of town that night and she stayed late for us to complete the procedure!) Even after the procedure the follow up was amazing. She gave us her personal cell phone and was available to us anytime we had any questions.

Dr. Jackson will tell you herself that she is very proactive about dental health for kids, which…read morehas meant some work for my kid (ah, genetics). Nevertheless, my kid has had such a positive experience during her visits that she says she wants to be a dentist like Dr. Jackson when she grows up. If that isn't an excellent recommendation, I don't know what is!

I was a patient at this office as a child. Dr. Jones was fantastic and I never felt afraid to go to…read moreher office. When it was time for my child to see the dentist, I was thankful to see that she was still practicing. My child has had a wonderful experience with Dr. Jones. He had to come in today for a few procedures and wasn't nervous at all, in fact he almost seemed excited to see her again! As a parent with all of the horror stories that circulate about dentists and children, it is such a relief to be able to sit in the waiting room and not worry about if my child is being treated with kindness and compassion. I am beyond grateful for an office that I know is taking care of my child!

Dr. Kimberly Jones DDS is the best. I was a patient of Dr. Jones for over 10 years of my childhood…read more I have six younger siblings who have been going to Dr. Jones for their whole lives so far. Dr. Jones and her staff are thorough, efficient, and kind. They go above and beyond with care. Instead of dreadful, seeing Dr. Jones and her staff is pleasant. You see the same friendly faces every time. That tells you a lot! Once you start going to Dr. Kimberly Jones, you won't want to switch.