I've been calling since Friday to get my paper work for my Wisdom teeth surgery for work so I can…read morestill get my pay. And all they know how to do is put someone on hold . And if I show up in person it will be totally different energy. I just want my paper work emailed like the first employee did but she didn't something wrong because I did not get it. Get any paper work needed while at their office before you leave because they are not good when it comes to not being in person.

My daughter had her wisdom teeth removed here and they have the most amazing caring nurses/…read moredoctors. Armani was very sweet and so were the other 2 ladies as well as the doctor. They made my teenager feel very comfortable throughout the procedure. Terrific team!

I'm one of those people that hate the injection part, kind of a weenie about the whole thing. Dr…read moreKohler, and now Dr Alex have one of those fancy mini pumps that make the entire injection part pain free. Worth the trip right there...

Dr. Kohler and Dr. Kitaygorodskly are superb dentists. My…read moregums were tested and treated for bacteria and then I was given a bone graft for a back tooth attached to a bridge. It's been two years and the graft has held. Before seeing them, I'd spent enough on dentists to buy a small car -- and a number of those dentists were no good. Now, I would not see anyone but Dr. Kohler and Dr. Kitaygorodskly. The prices were good; the service was great. Pearl J.

Oral surgery with attention to detail. Answered questions…read moreand concerns with patience and compassion. Dr. Hoang was so awesome, that I wish he would have removed my wisdom teeth, way back when. He was accompanied by Tiffany who is phenomenal. I was able to join my daughter and be informed of what took place, what to expect in regard to: diet, pain, restrictions, medication and recovery. The office is nice as quaint. The team is extremely supportive and kind.

I don't recommend this practice. The phone lines are always down so it's impossible to get ahold of…read moreanyone. The people on the phone were always nice but I usually had to call for days before I could finally get ahold of someone. Also they had alternating information, I couldn't get concrete information on the cost and timing etc. Additionally the doctor is in such a rush that they brush of your concerns. I asked to be provided with aftercare instructions ahead of my surgery and they kept insisting they would tell the other person with me after my procedure. No unacceptable I deserve to have that information ahead of a procedure even if I have another person with me. I prefer to be fully informed on my care ahead of anything. But instead of informing me that, they shut me down. One of the times I got ahold of someone on the phone I was able to have them send me the instructions. I shouldn't have had to repeatedly ask to be provided this information. Overall I just wouldn't recommend if you want to feel heard or like you matter. If you are just looking to quickly pay for a procedure and get it done then this is the place. As money seems the be the only things they really care about. Actually it won't be quick either as they are impossible to get on the phone but atleast you might get it done ‍

RUN. . .far and fast all of his work failed and when I say all I mean it it's cost me over $10,000…read moreto fix his work and I'm not even done yet. It's been years and I'm still fixing mistakes because they caused much bigger problems from not being done properly to begin with. Not to mention the insurance fraud he committed on my policy which I didn't find out until my provider denied a claim stating he did the work I never got. I wish I knew what I know now back when I was going here. if you're looking for a scammed an a liar this is your dentist!

Love Dr. Fan. I've been seeing him for years. I honestly can say he never hurt me and I had…read moreseveral procedures done. He sent me to an Oral Surgeon and found out I had the beginnings of mouth cancer. Dr. Fan was suspicious and he was the dentist who first spotted a problem. Maria

I had an appointment for a consult regarding two impacted wisdom teeth that have been causing me a…read morelot of pain. Despite having a referral from my PCP on file, a paper referral from my dentist, insurance, and significant pain symptoms, I was told the doctor would not see me. Do not go here if you want compassionate care - they do not care. It seems the issue was that I did not have a paper copy of my referral form. This, as I explained, was an oversight due to other ongoing medical problems; I had left the referral at home. In the week before the consult, I also had another medical issue, resulting in my undergoing emergency surgery for a serious torsion. For the entire week prior to my appointment, I had been in bed recovering. The Monday of my appointment was my first day back in the office since the surgery. Realistically, I probably should have taken a few more days to rest, but because of the pain in my mouth, I wanted to get my extraction scheduled. Unfortunately, because of the pain, I opted to use a different backpack that better distributed the weight and was more comfortable to walk with post-op. I forgot that I had my paper referral tucked away in my usual backpack. Now, I realized I'd left this referral at home prior to my appointment. But I didn't think I'd be able to make it home in time, because of the aforementioned mobility issues after my surgery. So I tried calling the office to inquire what I should do, only to not get a response - the entire office was at lunch and not answering calls. Instead, I was directed to an answering service, and assured they'd call me back. Needless to say, they never did. Since I was in a lot of pain, I figured I'd go over anyways. I figured, it's literally just a consult, and I can send them the referral this afternoon. Plus, I had a referral on file from my PCP. But, apparently, none of this mattered. Rather than honoring my appointment, I was very rudely told that my ongoing pain was irrelevant, and that no one could see me for my consult without a paper copy of the referral. I tried explaining that I had a copy of the referral at home, and the reason I didn't have it with me, but to no avail. All I wanted was to get the surgery for my two impacted wisdom teeth scheduled. I had a PCP referral on record, and had the appointment scheduled for weeks. But now, I'm back at square one, still in pain, and wondering where I can go to get something resembling compassionate care. Because it certainly is NOT PAOMS. Tl;dr - if you want someone who actually cares about people, do not go to this office. They are uncaring and rude.

So grateful for the wonderful care I received for my implant procedure. The staff and assist were…read moreabsolutely great and caring. A special shout out to Doctor Bianchi! He was absolutely amazing and explained everything while the procedure was happening and I'm so grateful for that. -Crystal Crawford

I was a patient of Dr. Chi's from May '2023 thru December '24. I paid her $36,000 to provide a…read moresinus augmentation and then to place five implants in my upper jaw as part of an "All on Five" permanent denture. The denture portion was done by Dr. Bryan Katz at Corner Dentistry. Including Dr. Katz's $15,000 fee, the total cost was $51,000. Before I proceed with what I feel is a long but a necessary narrative to explain my poor review, I will say that Dr. Chi seems to be a fairly decent person, as is her staff. The office is bright and pleasant, and the facilities are clean. However, I had a very bad and upsetting experience with her. It began with suspect procedural decisions made at the start, that resulted in unnecessarily extending the duration of my procedure with resulting pain and suffering for myself. Dr. Chi typically offered very confusing and/or contradictory post-op instructions to what was provided in writing. I developed a very strong lack of confidence in the experience level and/or training of most of her very noticeably young staff. Dr. Chi's more than occasional confrontational tone was disturbing, and most upsetting...her near complete tone deafness for my frustration and upset. I also feel she has a pronounced lack of empathy or understanding of the perspective of the patient sitting in the chair. In my case, the implant that was placed in the synthetic bone (every other Oral Surgeon that I consulted with advised that they only use the patient's own bone as it is far less likely to reject the implant) did in fact fail. This was only found out after 14 months and mere weeks before Dr. Katz was to install the permanent denture device. At that appointment, which I assumed would take a few minutes, it ended up being a very painful, confusing and very upsetting two hours. After enduring that with no explanation as to why it was happening, Dr. Chi came into the examining room after reviewing the radiograph of my jaw. I assumed it would be a professional delivery of bad news. It was anything but. Dr. Chi came in and without acknowledging me, proceeded to run around the room, repeating "This never happens to me!!" and "I don't know why this happened!!!??". I was stunned, offended and very angry. To the point where when she stepped out, I asked the assistant if I was actually hearing and experiencing what I was. To add insult to injury, upon checking out, the office manager cavalierly told me that I needed to schedule an appointment to come back in for another round of placing bone and then placing the implant again. I was told with no empathy, no apology, that it would be another year. I never received an apology from anyone. I decided that I did not want to endure another 12 months and asked the team if it could work with the four implants that took. This turned out to be true and after a final check up with Dr. Chi, Dr. Katz installed the device in late December. Without asking, Dr. Katz provided me with an appropriate refund given the smaller device. I reviewed Dr. Chi's $36000 bill and concluded that a fair reimbursement to me would be $10,000, $7000 for the failed implant (the averaged cost of five) and $3000 for the first surgery for the synthetic build-up, which failed. I presented what I felt was this fair settlement to Dr. Chi, who did not agree with me and felt only that it was appropriate to offset any remaining balance I had by reducing it by $1600, cost of the failed implant. This was entirely not acceptable to me. I am not litigious, but $10,000 is not a small amount of money, nor is the $36000 I had paid Dr. Chi. I consulted with a lawyer who feels that should I pursue a lawsuit with Dr. Chi, I could reasonably expect to win the case, securing in the area of $200,000 in pain and suffering. I relayed this to Dr. Chi, and she still declined to do the right thing. At this point in my life, I don't imagine that I care enough about money to pursue a lawsuit. But what I can do is provide this scathing review and strongly advise anyone considering Dr. Chi to go elsewhere.

I had to have a front tooth extracted and an implant placed due to an accident in which I broke my…read morenose, bit through my lower lip, and fractured my tooth. The accident was traumatic enough, but then entrusting my mouth to a complete stranger was almost as distressing. Enter Dr. Chi....I was referred to her by my dentist, Dr. Eric Cantor, with whom I'm relatively new. The confidence inspired from reading of her incredible credentials (she holds DMD, MSEd, and MD degrees), then experiencing her calming bedside manner, cannot be understated. My biggest concern was being numb enough so that I felt no pain (many patients choose IV sedation for this procedure, but I chose to be awake.) From the moment I sat in her chair, Dr. Chi put me at ease with conversation. Despite her advanced degrees and experience, she was a real person, putting me at ease with talk of her children. Throughout the whole procedure, Dr. Chi confirmed that I was comfortable. Fast forward a week -- I have stitches above the implant site that will be removed, and following Dr. Chi's explicit directions, I have neither swelling nor pain. Dr. Chi is superb, so if you find yourself in need of oral surgery, don't hesitate to use her!

I am always excited to go to this dentist office. Growing up…read moredentist scared me because of the sound of the drill which was associated with pain for me. This cozy family type setting is a staple in South Philadelphia having served generations. A former co-worker and sitter for my children referred me years ago. *Renee is so compassionate on the phone and getting you checked in and out of the office. *Mary who works with Dr Donahue is the best! * Dr. Donahue puts you at as with his warm personality, care, patience and efficiency. I NEVER feel any pain in his chair. He makes sure his patients are comfortable. *There was a cancellation with the hygienist so I was able to get my cleaning as well with Alex. I truly leave here with a BIG SMILE:)

I saw Dr. Donahue for a number of years in the Packer Park office. I stopped going when I moved…read moreand went to a new dentist. I don't remember how many years went by, but at least a couple. I had requested my xrays from their office for the new dentist to review. The new dentist took more current xrays and noticed a cavity I had filled not that long ago was showing new decay. The new dentist explained this should not have happened so quickly, stating fillings should last longer than it had been. If I wasn't someone who took care of my teeth, I might have blamed myself for this happening, however I take pretty good care of them and I do believe my new dentist. Anyway, w/ the expensive of dental work and the aggravation to get work done, etc, I thought I should write this review for others to be cautious. Hope this helps someone. Happy Brushing! :)

The hygienist is always friendly and helpful and does excellent work. The office staff is very…read morehelpful.

I had a comically bad experience here. I just left a dental "cleaning" that took less than 10…read moreminutes. I arrived for my appointment about 15 minutes early and was "finished" by the time my original appointment was supposed to start. It took more time for me to check in and take off my coat than it took for the hygienist to "clean" my teeth. She didn't even bother to polish every tooth -- I guess the back of every third one counts. I was also told not to come back unless I would agree to a deep cleaning. Considering the non-existence of a regular cleaning, I can only guess how shallow the deep must be. Guess the search for a good dentist continues.

Easy booking while in town from across the county. Excellent care provided, super staff and…read morefacilities. Highly recommend.

If I could give this place zero stars, I would. First of all, I made an appointment online and it…read morewas confirmed. They charged me the $50 deposit immediately and then when I go in for my appointment the following day, they are having "computer issues" and the appointment never existed. The front desk was rude, unprofessional and completely utterly useless. She had so much attitude and tried to snap at us for their incompetence. The other person at desk couldn't even find my appointment. I had already received a text confirming my appointment. Then, they informed me the "dentists were going to lunch from 11-12" and I could be seen after that. I had to make an emergency appointment for a crown issue but I refused to be seen in this office. Avoid at all costs, especially the front desk staff.

Best dentists ever! They take really good care of me. They erase all the fears from prior traumatic…read moreexperiences. Give them a try you will be pleasantly surprised.

I came in to get a consult on a chipped tooth and the front staff was great, however the vibe was…read moreweird. I saw an interaction where one of the doctors legitimately ignored their own staff member. I didn't think too much of it, because I don't know the culture there. So I did some asking around since I know some folks that have worked there in the past. Apparently turnover is incredibly high, as at least 5 people have resigned in the past 6 months. There isn't much communication as an entire team, which is obviously a problem with such a small office. Doctors are passive-aggressive to the employees they don't like. They use ableist language and get weirdly upset when people take sick days. Also, there have been microaggressions against Black and Brown staff members. I know 3 people who have worked under these doctors, and it sounds like they do great work, however I'll NEVER support an office that treats their staff so terribly.