I'm a huge fan of this store. The staff is pretty good . But mainly my love is for their selection . Watches , wallets , purses , shoes and more . They're all discounted and all lovely . This store brings me a lot of joy . read more

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I'll be honest, I'm not usually a huge Michael Kors fan. I don't care for the majority of the styles, so I had never purchased any Michael Kors handbags or wallets. I came out to the outlets to do some other shopping and noticed the Michael Kors store. It must be new because I hadn't ever seen it before. Well, I stopped in and there were great sales. I was greeted almost instantly and asked if I needed any help and told about all the current promotions from percentages off to their bag and wallet combo deals. While shopping my 6 year old was not the happiest of shoppers. Handbags are not really his thing to shop for. The lovely associates came and asked me if he was allowed to have gummy bears as they had some in the back. I said sure and a few minutes later she came back with Michael Kors branded gummy bears. How nice! I have never been to a handbag store where they treated us so nicely and seemed to care about the happiness of my child too. With a happy child I was able to find a beautiful bag and wallet. I had a great experience shopping here and would not hesitate to come back. read more

Michael Kors - Leather Goods Near Me - Alpine, California

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Jacob Helped us with a purse for my daughter. It had to also be shipped. This guy knows his stuff and went out of his way making sure we were going to get it to her in time! She was so happy. We even received email text from ups when it was going to be arriving . I will be back at this store real soon getting my wife something special. Thanks Jacob for caring! Michael read more

Hello Yelpers! I went to Michael Kors today, at Alpine. Charles assisted me. I'm a pretty indecisive person, but, he was patient and humorous and so polite! I'd return to this location again because of him! read more

Jake helped out my parents today with some purchases and he was amazing. He went above and beyond to ensure all their needs were met.

Went in today to look at exchanging two items that my husband purchased for me for Christmas...upon entering, there were two employees standing there having a conversation; neither greeted me nor did they ask if I needed help, yet I know they saw me as I walked by and there were no other customers in the store (now I see why)....I walked around the store for over 15 minutes without anyone acknowledging me...I then left upset and walked next door to coach where I was immediately greeted and helped...needless to say we will be returning the items to Michael Kors because coach won our business today. Do not recommend this place unless you want to be ignored and not helped. read more

This past weekend I went to look for a last minute birthday present for my cousin. I had no idea what to get her, but the saleslady helped me pick a small bag and wallet out for her. I honestly would have been lost without her help! She even put extra tissue in the bag since I didn't have time to wrap it. Customer service alone is worth the 5 stars. read more

I wanted provide some great feedback on the service I received on Sunday at the micheal kors outlet . I usually am just a window shopper but after hearing about the great bundle deal . I started my holiday shopping early and was excited to find such great items at great prices . The team was very helpful and energetic. I will definitely be returning soon! read more

Stopped in today to buys a purse for my girlfriend. I have no idea what the heck I'm doing or what I'm looking for. Thankfully Corral was there. She helped me pick out everything explained their crazy price mark downs. She made a painful experience a breeze and was easy to work with. Now I just hope my girlfriend likes what we picked out read more

Bad vibes from this location as ive shopped during their major promotions. Poor customer service at best. Staff rarley greets or interacts and appear uninterested to genuinely help. Seems like they do not want to even try to assist when there are only 1 or two customers in the store. Management should get it together. Everything starts from the top.. read more

I have always been a Coach girl, but my husband wanted me to look around when it was time for a new bag, so we looked at MK and I liked that the bag could be wiped clean easily. We purchased a bag and a matching wallet. I have had the bag for a year and a half and have taken very good care of it. The handle has started to tear and fray, though. I went into the store and was told there is nothing that can be done because the warranty is only for a year. I emailed and was told that I can send it to the repair shop if I wanted to pay to fix the bag. It's going to cost between $70-95! That's nuts! I'll be going back to Coach moving forward. Disappointing that a $200+ bag and $120 wallet can't last more than a year when they're being taken care of.... read more

From beginning to end, our experience at this location was great. In addition to all team members wearing masks and taking all safety precautions, Jake was more than helpful; going the extra mile, answering all questions with a genuine smile in his eyes (only way to tell with the masks on). There were three of us and Jake provided personalized service with ease. He made our annual trip to the outlet stores a wonderful experience. read more

This past Saturday I was in the store shopping for my sister's upcoming birthday. I came into the store with no clue what to get for her and an employee, Ariana (I think that was her name) helped me out to pick just the right gift:) I ended up leaving with a bundle deal; a backpack, a crossbody and a wallet. I gave the crossbody and wallet to her as the gift and kept the backpack for myself. Yayy! Such a lovely shopping experience:) read more

Last night i was doing some last minute Christmas shopping and i went in here to see what they have on sale. So i buy two wallets $168 each. The girl has an attitude already when i walk up to the register she previously checked out my husband and had a shitty attitude with him after he spends $200 on two purses for me . The wallets rang up $198 i told her the tag says other wise and with the 80% and additional 20% they should be $26 each not $34 . She doesn't listen checks me out and then I'm like wait i look at me recipt and she didn't listen . I go back ARIANA. These are on sale i told you 80% plus the 20% don't you see them ? Homegirl said i changed the price . No homegirl you are upset you have to be here and have a crappy attitude so u did whatever you wanted to do . Luckily a nice lady heard me telling my husband " he'll no she over charged me " and listened and knew i was correct! So they refunded me $20-$28 back why because i was right. Now that i get home ( i bought two wallets) i want to return the wallet i bought for me . She gave me such a bad experience I'm over it ! read more